Supreme Service Today is a family-owned and operated air conditioning, heating, plumbing and geothermal HVAC company proudly serving Baltimore and the surrounding counties. We have built our company on three basic fundamentals: honesty, integrity and quality workmanship. Our team of experienced, qualified technicians delivers exceptional customer service, and we will take care of all of your heating, air conditioning and plumbing needs. Call us today to learn more
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and maintaining a clean work environment.
Communication
Customers noted issues with communication, particularly regarding scheduling and follow-ups, with some expressing frustration over lack of updates.
Service Quality
While many reviews praised the quality of service and problem resolution, there were complaints about upselling practices and inconsistent technician expertise.
Customer Support
Some customers experienced difficulties in reaching customer support and felt that their concerns were not adequately addressed.
JM
Jim McMurry
Jan 5, 2026
5.0
Supreme was great! Our plumber was Joe, who was efficient and thorough. We had two shut off valves and the he main house shut off valve. He also threw in a water quality test. Gave us very helpful info (they sell sell some purifiers/filters, but he wasn’t pushy). They also do financing for some larger jobs. Highly recommend them!
GP
Grimm Paul
Jan 2, 2026
5.0
Will came to us on New Year's evening and got our heat going fairly quickly. He recommended another repair to be done after the part comes in.
He was knowledgeable and a pleasure to deal with.
RH
Regina Hall
Dec 30, 2025
5.0
Jonas was very professional and polite. He explained all of the parts that were failing on the unit, the part they play, the cost for replacement, and how they affected the rest of the unit. I received several estimates on a graduated scale based upon the repairs I may choose. Jonas and Quincy seemed very thorough, better than several companies I have had out in the past. And I intend to use supreme service today in the future.
JB
Jeff Baderian
Dec 24, 2025
5.0
Our Service Tech Yousef was very professional and knowledgeable. He explained everything and diagnosed our problem quickly. He was able to order the part.
Scheduling was super easy and prompt. Always in communication. I would highly recommend
MS
Margaret Stevens
Dec 5, 2025
5.0
Ricardo installed my water furnace geothermal unit. So far working well. He patiently answered all my questions, was very respectful and tidied up each day after his work. He worked a long day the first day in conjunction with Connelly drilling to ensure the unit was up and running so I wouldn’t be without heat.
I do want to add that Supreme could improve on assigning someone so the customer knows who to contact with questions. Once Ryan the sales guy had me sign the contract, I found it very hard to find someone to figure out the next steps. It would have been nice for Ryan to say that his part is done and give me contact details of a project manager at the beginning. Coordination between supreme and the drilling company was poor. Still trying to get Supreme to update the contract to include the updated warranty. Charlie AI can't really help much other than say someone will call me back. Most times I am waiting a long time for that return call. The owner of Connelly Drilling though was very responsive and prompt in replying to concerns and questions.
Frequently Asked Questions About Supreme Service Today
What services does Supreme Service Today offer?
Supreme Service Today provides air conditioning, heating, plumbing, and geothermal HVAC services.
Where is Supreme Service Today located?
Supreme Service Today is located at 8585 Baltimore National Pike, #7, Ellicott City, MD 21043.
What are the business hours of Supreme Service Today?
Supreme Service Today is open 24 hours a day, 7 days a week.
Since when has Supreme Service Today been in business?
Supreme Service Today has been serving the community since 2005.
What is the contact phone number for Supreme Service Today?
You can reach Supreme Service Today at +1 410-357-6600.
What is Supreme Service Today's service guarantee?
Their featured guarantee is: "We do a Supreme Job or you don't pay."
Which nearby places could I visit after a service visit at Supreme Service Today?
Nearby, you can visit Faith Bible Church In Maryland for spiritual activities or enjoy a relaxing session at A Family Acupuncture.
Are there any nearby automotive services close to Supreme Service Today?
Yes, Jim Coleman Nissan, Nissan Ellicott City, Classic Kia of Ellicott City, Acura of Ellicott City, and Enterprise Car Sales are all nearby car dealers and service providers.
Where can I find financial services near Supreme Service Today?
PNC is a nearby bank offering ATMs and other financial services close to Supreme Service Today.
Is there a pharmacy nearby Supreme Service Today?
Yes, Rite Aid is a nearby pharmacy and convenience store where you can pick up any necessary health or beauty supplies after your appointment.