Business Details
About
PlumberAir Conditioning ContractorWater Heater ServiceElectricianHVAC ContractorHeating Contractor
Moon Air Inc. is your go-to heating contractor in Elkton, MD, offering top-quality HVAC system, electrical, and plumbing services to residents and businesses in MD, DE, and PA. Our experienced professionals provide out-of-this-world service at affordable prices. If you need HVAC services for repairs or a new system installation, turn to Moon Air Inc. We offer prompt and dependable heating and air conditioning solutions in Elkton, MD, and the tri-state area. Contact us today for expert maintenance, repair, and replacement of heating and air conditioning systems in existing homes.
Location
Hours
Reviews
4.9
1,153 reviews
5 stars
1,087
4 stars
33
3 stars6
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the technicians for being professional, knowledgeable, and courteous, often going above and beyond to resolve issues.
Communication
Many reviews highlighted excellent communication from technicians, with clear explanations of problems and solutions, although some customers reported issues with follow-up and responsiveness.
Mixed Experiences
While many customers had positive experiences, a few reported significant issues, including damage to property and dissatisfaction with service outcomes.
Pricing Concerns
Some customers expressed concerns about pricing, feeling that they were charged excessively or that the services provided did not justify the costs.
Timeliness
Several reviews noted the promptness of service, with technicians often arriving on time and addressing issues quickly.
- BKBarbara KendzierskiAug 28, 20255.0The moon technicians were awesome. They went. Above and beyond what To help. They were thorough and courteous. I would highly recommend them..
- AKAmber kirbyAug 22, 20255.0Friendly and did great job servicing our units
- MRMolly RhinemannAug 20, 20255.0The best. Simply the best. We had a situation with a vent in a bathroom that was getting a lot of condensation. I made just one call, for a quick scheduling, immediate diagnosis, and now the problem seems to be 100% fixed with a humidity detector switch that turns itself on and off as needed! Highly recommended for any AC or vent needs.
- MTMary TaylorAug 19, 20255.0Howard did an excellent job repairing the issue with our AC unit in a fast and efficient manner. I would highly recommend Moon Services for all work you need to have done on your HVAC or Electrical.
- SVSheila VanceAug 18, 20251.0I hired Moon Air for air duct cleaning at my house on 8/15/25, and Nate and Adrian were assigned to the job. Unfortunately, my experience has been deeply disappointing, and I feel compelled to share a few SERIOUS issues. First, after the cleaning, my dryer—which has always worked flawlessly—suddenly malfunctioned. When I turned it on 8/16/25, it made a strange noise and shut off within a minute. The heat coming from inside was extreme (even though it was set to low), and there was a strong burning smell. I have never encountered this problem before, and I find it extremely unsettling that this would happen immediately after the cleaning. To add to this, when Jason, the Project Manager sold me this service, I was told that dryer vent cleaning was included, but Nate and Adrian were completely unaware of this detail. Secondly, while removing the registers, my recently spackled and painted bedroom walls sustained considerable damage. Their only solution was to caulk around the registers—without clearly explaining to me what had happened. I would NEVER have agreed to caulking as a fix, especially since I paid less than a week ago, $5,000 for the bedrooms to be freshly spackled and painted. Now, I have the added burden of removing the caulking and repairing the damage, which will cost even more money. Lastly, not all registers were cleaned as promised. One in particular, located in a bedroom, was completely missed. I sent photos to Jason that show what I was able to remove myself with a simple Q-tip for evidence. In summary, I am furious and devastated after paying $1,100 for a service that has led to damage and frustration in my home. At this point, I have zero confidence in the work that was done and would not recommend Moon Air to anyone considering their services. In sum, the cost for me to have air duct cleaning was $1,100 for air duct cleaning to Moon Air, plus $$ to my contractor to repair walls, AND potentially the cost of a new dryer. PLEASE RUN from Moon Air. I feel as if I’ve literally been robbed…they’re a complete scam. I sent Jason an email and spoke with Tammy this morning. I have heard nothing…crickets, chirp, chirp…
Frequently Asked Questions About Moon Air
What services does Moon Air Inc. provide?
Moon Air Inc. provides HVAC system installation and repair, heating services, plumbing, electrical work, and duct sealing to homes and businesses in MD, DE, and PA.
In which areas does Moon Air offer its services?
Moon Air offers services in Elkton, MD; Newark, DE; Rising Sun, MD; Oxford, PA; New Castle, DE; and North East, MD.
What are Moon Air's business hours?
Moon Air is open 24 hours a day, 7 days a week, every day of the year.
How can I contact Moon Air for HVAC or plumbing services?
You can contact Moon Air by phone at +1 410-392-9350 or email stevemoon@moonservices.com.
Where is Moon Air located?
Moon Air is located at 1638 Elkton Rd, Elkton, MD 21921, USA.
What payment options does Moon Air accept?
Moon Air accepts cash, check, financing options, Mastercard, and Visa.
Which categories best describe Moon Air's business?
Moon Air is categorized as a plumber, air conditioning contractor, water heater service provider, electrician, HVAC contractor, and heating contractor.
What nearby restaurants can customers visit after their appointment at Moon Air?
Customers can visit nearby restaurants such as B & B Seafood, Nick & Joe's Pizza, La Barbacha Oropeza (Mexican), Dolce Restaurant and Pizzeria, and SmoQ-N-Meat BBQ after their appointment at Moon Air.
Are there convenient stores or coffee shops near Moon Air?
Yes, Wawa is a nearby convenience store, coffee shop, and delicatessen where customers can stop by.
What accommodations are close to Moon Air for customers visiting from out of town?
Stonegate Apartment Homes and Iron Ridge Apartments are nearby accommodations for visitors to Moon Air.