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C. Albert Matthews, Inc.

4.9
(662 reviews)

Business Details

500 South Street, Easton, MD
21601, United States
(410) 822-0900

About

HVAC Contractor

Location

C. Albert Matthews, Inc.
500 South Street, Easton, MD
21601, United States

Hours

Reviews

4.9
662 reviews
5 stars
628
4 stars
21
3 stars
1
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as courteous, professional, and knowledgeable, providing excellent service and clear communication.

Efficiency

Many reviews highlight the promptness and efficiency of service, with technicians often arriving quickly and resolving issues in a timely manner.

Quality of Work

Customers frequently express satisfaction with the quality of work performed, noting thorough inspections and effective repairs.

Communication

Technicians are praised for their ability to explain problems and solutions clearly, enhancing customer understanding and trust.

Mixed Experiences

While most feedback is positive, there are a few mentions of unprofessional experiences, indicating some inconsistency in service quality.
  • OO
    O
    Jan 9, 2026
    5.0
    I just wanted to say how impressed I am with the technicians at C. Albert Matthews. Always courteous and professional, and they actually fix and repair the problem.All these issues seem to be an issue here on the Eastern Shore of Maryland with other companies.Not with these guys and gals. Keep up the good work, I’m a customer for life.
  • DD
    Dena DeCelle
    Dec 31, 2025
    5.0
    I appreciated the detailed estimate I was given, after Leonard came out to evaluate my space. It gave me several options for replacement of my ductless HVAC unit. Also, the price was much better for a similar product from another company. Just what I expected. The installation crew was efficient, polite, and clean. My unit works great and I couldn't be more satisfied. I highly recommend C. Albert Matthew's and will use them for future projects.
  • RB
    Raven Bravo
    Dec 18, 2025
    1.0
    Unprofessional staff and a horrible experience. Make sure you get an additional diagnosis from at least one other HVAC company when you're dealing with this one to protect yourself. Happy to discuss with the owner of the company over a scheduled phone call.
  • AC
    Alex Cannon
    Dec 17, 2025
    5.0
    Juwan and his team did a great install of a new mini split system over four days in frigid weather. They protected the interior of the house and cleaned up thoroughly. We're very satisfied with the service, and when we eventually replace the other HVAC zone we'll call Matthews.

Brand Certified Facts from C. Albert Matthews, Inc.

C. Albert Matthews, Inc. partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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