C. Albert Matthews, Inc.

4.9
659 reviews

About

HVAC Contractor

Location

C. Albert Matthews, Inc.
500 South Street, Easton, MD
21601, United States

Hours

Reviews

4.9
659 reviews
5 stars
626
4 stars
21
3 stars
1
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Service Reliability

Several customers experienced issues with no-shows or delays in service appointments, leading to frustration.

Technician Expertise

Many reviews praised the technicians for their professionalism, knowledge, and ability to diagnose and resolve issues effectively.

Customer Communication

Customers appreciated the clear communication from technicians regarding service details and follow-up.

Overall Satisfaction

Despite some service reliability issues, many customers expressed high satisfaction with the quality of work and the professionalism of the staff.

Response Time

Customers noted quick response times for service requests, especially during emergencies.
  • NP
    Natalie Palmer
    Nov 17, 2025
    1.0
    Called last week to make an appt for today. No show! Was told they would put in a service call for today and a 199.00 service charge would apply before what I needed. Was told technician would come from 10 to 2 and would call before arrival. No call, no show! Waited all day. Nothing! All I needed was a thermostat replaced.
  • DS
    Dean Sharp
    Sep 2, 2025
    5.0
    Zach and Cam performed excellent in their 2-day Installation of our new upgraded Carrier Infinity Variable Speed HVAC System
  • DW
    Diane Wasser
    Jun 13, 2025
    5.0
    The central air was malfunctioning. I called C. Albert Matthews in Easton, MD, and was able to get a same day appointment. Scott, their technician, arrived in the afternoon and diagnosed the problem to a low refrigerant condition. He was able to resolve the condition, and the central air was back working in about an hour. Scott was very professional and provided excellent service.
  • GA
    Greg A
    Jun 5, 2025
    2.0
    In need of AC repair, and learned after calling that they don't take new clients during the summer season. Would have been nice to see this information reflected somewhere.

Frequently Asked Questions About C. Albert Matthews, Inc.

What services does C. Albert Matthews, Inc. provide?

C. Albert Matthews, Inc. offers complete home services specializing in HVAC contracting.

Where is C. Albert Matthews, Inc. located?

It is located at 500 South Street, Easton, MD 21601, United States.