Our house unfortunately was a victim to a hail storm like many others in May of 2025. When picking an exterior company for a new roof and new siding, we were pleased when a company was working next door to us who seemed to be efficient and precise. Unfortunately we did not have the same experience as our next door neighbor.
The day of our roof install, a rain storm hit and the workers left trash, ropes, equipment, a ladder, loose shingles, and many nails scattered in our yard. We were understanding of this due to the weather. However, they did not return the next day, or even multiple days after, to clean up after themselves or even to check to make sure nothing was left behind. After multiple revisits to fix problems with the roof, it was finally finished.. so we thought. Gutters were installed next but they had to come back to fix yet another roof issue and in doing so, dented both brand new gutters.
All Exteriors did help to fight our insurance company for our siding which we do appreciate and are grateful for. However, when installing the siding, the nails they were using went directly through and into some of our shower tile - shattering it. All Exteriors refused to help with the cost of the repair of our shower, stating that they were not liable for the damages. The fact that we can see nails coming through our shower tile, and they still are not taking responsibility for it is insane. The project manager on site offered to fix it himself because he felt so bad. It’s very disheartening that there is a company that is okay with their employees working for free to fix a mistake that their company made, because they refuse to correct it.
The shower was not the only thing damaged during their work. One of our outdoor cameras was cracked, and a garden memorial for a passed loved one is just completely missing out of the garden.
After their “last day” of work, they were demanding a check for the remaining $10,000. At this point, the gutter installers have yet to be back to reinstall new gutters that were previous damaged. Please keep in mind, the insurance company had not sent the check to us yet because they wanted photos of the completed work before they would disclose the amount of money to us. After reviewing the contract that we signed, their contract stated we had 3 business days from project completion to pay the remaining balance on the invoice provided. The amount we were told was on a text message to the project manager. We never received an invoice - and with the gutters not on the house, we didn’t find the project to be complete. All while still being pretty bitter that our shower is out of commission because of their work that they will not take responsibility for. They seemed as if they were completely unaware of their own contract agreements.
All Exteriors was not understanding of any of these factors and the office staff were not pleasant to speak to about these matters. We want to so desperately love our roof and siding but it is so hard to enjoy when so many mistakes and arguments have followed. We unfortunately will never recommend this company to anyone and have actually told people to avoid them at all costs. Where we are left with new siding and a roof, we are also left to navigate trying to clean up their mistakes. After All Exteriors received their payment, we still have not heard from them in regard to our broken camera or shower tile. When picking an exterior company, please do not make the same mistake we did and do thorough research.
MB
Milton Broach
Sep 20, 2025
5.0
All Exteriors did a great job for us in the fall of 2018. They were hard workers, courteous and finished as promised. The new roof is still keeping us dry.
EH
Ed Heath
Sep 19, 2025
5.0
They did a very good job replacing our roof, but were a little pricey!
RB
Raymond Bonner
Sep 17, 2025
5.0
The crew from All Exteriors was a pleasure to deal with. Not only was their price very competetive, but they were very helpful in the selection of the right shingles too. Work done on time, one small issue was handled promptly and to our complete staisfaction. Highly Recommend !
GC
George Cassidy
Sep 10, 2025
5.0
Our community used All Exteriors to replace siding and decking on our 5 condo buildings in Betterton MD. The owner Bill, is hands on, great communicator and met our scheduling needs. I highly reccommend this company.
Frequently Asked Questions About All Exteriors LLC
How much does replacing my siding cost?
The cost of siding replacement varies based on factors such as home size, chosen siding material, existing siding condition, and any necessary additional work like insulation or structural repairs. Vinyl siding is generally the most cost-effective option, while materials such as fiber cement, wood, or engineered wood tend to be more expensive. We provide complimentary consultations and estimates to help you explore your options and identify a solution that aligns with your budget and design preferences.
What are the signs that my roof needs repair or replacement?
Indications that your roof may require repair or replacement include visible water leaks or stains on interior surfaces, damaged or missing shingles, granule accumulation in gutters, visible roof sagging or unevenness, excessive mold or mildew growth, and unexpectedly high energy costs potentially due to insufficient insulation. A professional inspection can help determine the extent of any issues and recommend appropriate action.
How much does a new roof cost?
The cost of a new roof is influenced by various factors, including your home's size, the type of shingles selected, and other relevant considerations. To provide an accurate cost estimate, we recommend scheduling a personalized assessment of your specific roofing needs.
Are you fully licensed and insured?
Our company holds all required licenses and carries comprehensive insurance coverage. This ensures the protection of our clients and their property throughout the entire roofing process, providing peace of mind and demonstrating our commitment to professional standards.
What types of roofing services does All Exteriors LLC provide?
All Exteriors LLC offers residential and commercial roofing services, including installation, repair, and maintenance of shingle, metal, slate, cedar, and flat roofing.
How can I get a cost estimate for replacing my siding?
The cost varies depending on your home's size, siding material, existing condition, and additional work needed. All Exteriors LLC provides complimentary consultations and estimates to help find an option that fits your budget and design preferences.
What are common signs that my roof needs repair or replacement?
Signs include water leaks or stains inside, damaged or missing shingles, granules in gutters, sagging roof, mold growth, and higher energy bills possibly due to poor insulation. A professional inspection can assess these issues.
Are All Exteriors LLC's contractors licensed and insured?
Yes, All Exteriors LLC holds all necessary licenses and comprehensive insurance to protect clients and property throughout the roofing process.
What are All Exteriors LLC's business hours and holiday closures?
They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays. They are closed on major holidays such as Thanksgiving, Christmas, New Year's Day, Memorial Day, Independence Day, and Labor Day.
What payment options are accepted by All Exteriors LLC?
They accept American Express, Apple Pay, Cash, Check, Discover, Financing, MasterCard, Visa, and Zelle.
Which brands does All Exteriors LLC work with for roofing and siding materials?
They work with brands including CertainTeed, James Hardie, Atlas, Viwinco Windows, TimberTech, Tamco Titan, and Trex.
What nearby places can customers visit before or after visiting All Exteriors LLC in Easton, MD?
Nearby places include Our Greek Market (grocery store and restaurant), Bodywork By Britni (massage therapy), and Shop Certified Cars (car dealer). Customers might enjoy a meal, relaxation, or vehicle shopping around their visit.
Are there nearby services that complement All Exteriors LLC's offerings in Easton?
Yes, nearby contractors like United Excavating and Hauling, and services such as Performance Water Systems (plumbing and environmental) provide complementary home improvement and maintenance options.
How can nearby health and wellness centers benefit All Exteriors LLC's customers?
Customers can visit The Village Maternal Holistic Wellness Center or Easternshoreyoga for wellness and prenatal care, making it convenient for a health-focused stop during their visit to All Exteriors LLC.