Customers consistently praised the professionalism and knowledge of the technicians, particularly Kevin and Justin, who provided thorough and respectful service.
Customer Service
Bay Breeze received high marks for their responsive and courteous customer service, with many customers noting effective communication and a willingness to address concerns.
Quality of Work
The quality of installation and repair work was frequently highlighted, with customers expressing satisfaction with the efficiency and thoroughness of the technicians.
Honesty and Transparency
Many reviews emphasized the company's honest approach, avoiding upselling and providing clear explanations of issues and solutions.
Timeliness
Customers appreciated the prompt service and quick response times, especially in emergency situations.
GB
Getty Browning
4 days ago
5.0
Excellent technician who always does first class work!
CC
Cory
5 days ago
5.0
Integrity that used to be a thing everyone practiced is alive and well at Bay Breeze. Even when things happen outside their control with a product they endorse, the answer is "we'll make it right "
LW
Lynnette Ware
Nov 14, 2025
5.0
Kevin was Excellent!!!
CM
Cheryl McFadden
Sep 8, 2025
4.0
The tech, Justin, successfully fixed an issue with condensation which caused mildew in one of the vents/register. He cleaned and flushed the Evaporator Drain Line. I would definitely use this company again.
SP
Shawn Treatment Planner
Aug 25, 2025
5.0
Last minute call on a Friday !! Thank you Dylan and Bay Breeze for repairing the unit as fast as you did.