Level Up Installs

Reviews

• SB

  Stephen Byrd

  Apr 24, 2025
  1.0
  I reached out to Level Up Installs to handle several straightforward tasks at a new property I was purchasing. The job included a car charger swap (line already ran), about 25 light switch changes, 3 APs and 4 TVs to be mounted, 4 Ethernet camera lines to be ran and terminated (interior to exterior lines were pre-run and a switch was already provided), a smart doorbell swap, and 3 smart lock deadbolt installs. Everything was designed and prepped — I just needed a capable crew to execute since I didn’t have the time. The process started fine with a scheduled walkthrough to quote the job. I was told I’d get a confirmation call the day before — that never came. On the day of, I had to coordinate with my realtor since we hadn’t closed yet, and it was important the visit happened before the closing later that week. I was assured they were still coming but they showed up 1.5 hours after the end of the scheduled window, making both me and the realtor wait. The technician who arrived seemed completely unprepared — took almost no notes and looked confused despite my thorough explanation and the prior phone discussion outlining all tasks. I was told I’d receive a quote by Friday (this was Monday). Not only did I never get the quote, I never even got a follow-up. Weeks later, I’m fully moved in — and I ended up doing all the work myself. While I probably saved money, it was a frustrating waste of time. For $100+ per light switch (even when doing several in one box), you’d expect they’d be eager for a $300–$400 quick job, not to mention the rest of the work. None of this was complex: no masonry, no wet walls, no structural complications. Everything was ready and planned. Bottom line: if you’re looking for someone to help with anything more than a basic install, be warned — they may ghost you, waste your time, and leave you scrambling.
• RJ

  Raheem Johnson

  Oct 3, 2024
  5.0
  I had just moved into my new place called Level Up they came same day mounted 2 tvs great service
• WH

  Whitney Harvey

  Oct 19, 2022
  5.0
  Reached out to get 3 tv’s mounted. Javon who took care of me was professional, quick and efficient. Would definitely recommend and will be using them again soon.
• LS

  Larae Smith

  May 20, 2021
  5.0
  My service with Level Up was nothing short of amazing. Very professional, time efficient and neat!

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