Bethesda Chimney

4.5
320 reviews

About

Chimney ContractorChimney SweepFireplace ContractorMasonry Contractor
Why Choose Us There's a reason why Bethesda Chimney is one of the top rated chimney companies around and it's more than just the marketing dollars we spend. Our technicians are certified chimney professionals and we are licensed in Washington DC, Maryland and Virginia. We are also bonded and insured. Besides making sure our technicians are trained in the latest fireplace and chimney codes and standards, we also used the latest and greatest tools and materials to get the job done right.

Location

Bethesda Chimney
7801 Norfolk Ave Suite 202, Bethesda, MD
20814, United States

Hours

Reviews

4.4
276 reviews
5 stars
224
4 stars
10
3 stars
5
2 stars
3
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers reported poor communication, including unreturned calls and missed appointments, leading to frustration and dissatisfaction.

Quality of Work

Several reviews highlighted issues with the quality of work, including faulty installations and incomplete projects, resulting in additional costs for customers.

Professionalism

Many customers described experiences with unprofessional behavior, including late arrivals and lack of follow-through on commitments.

Positive Experiences

Despite the negative feedback, some customers praised specific technicians for their professionalism and quality of service, indicating that experiences may vary.
  • NC
    Nasreen Cassim
    5 days ago
    5.0
    Bryan the owner of the company came to my home in Potomac Maryland and he spent 1 hour checking out all 4 chimneys. He was polite knowledgeable charming and the chimneys were realigned and the brick work was done to perfection. Now all my friends in Bethesda and Potomac use his services
  • CB
    corey boles
    Dec 2, 2025
    1.0
    This guy is a complete scam artist! To review: he overcharged us for a chimney replacement and gas insert, then tried to charge us again by requiring us to pay one of his subs. The remote they installed never worked. Now just two years later the entire insert needs to be replaced AGAIN! I would never do business with this guy!!!
  • BB
    Becky Boles
    Nov 21, 2025
    1.0
    Don’t use this company. The installation process was a nightmare. They sent out a sub contractor and tried to say we needed to pay twice. Now the fireplace doesn’t work (a year after installation) and they won’t return our calls. They have ghosted us.
  • BK
    Beth Kanter
    Sep 26, 2025
    1.0
    Zero stars if possible. I have never worked with a more unprofessional and unethical company. First, they were three hours late (after two calls to say they were 11 minutes away). I was charged for both an inspection and a cleaning and they did not perform the cleaning. It took over a month and multiple calls, texts, and emails to get that money refunded. And despite additional calls, texts and emails, they have yet to provide me with the inspection report. So I paid more than $300 for absolutely nothing. And, when they were here they said repairs would cost more than $20k. Absolutely horrific.
  • JC
    John Campbell
    Sep 13, 2025
    1.0
    Avoid this business! I have been waiting 9+ months for a chimney inspection report conducted and paid for in Nov 2024. I have sent several emails and made numerous phone calls. Upon actually speaking with Bryan on the last call I was told; "we found the inspection file and will have the report to you this week..." That phone call was two months ago.

Frequently Asked Questions About Bethesda Chimney

What services does Bethesda Chimney provide?

Bethesda Chimney offers chimney sweeping, fireplace contracting, masonry contracting, and related home cleaning and landscaping services.

What are the operating hours of Bethesda Chimney?

Bethesda Chimney is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.