Business Details
About
Plumber
Location
Benjamin Franklin Plumbing of Delmarva
9928 Old Ocean City Blvd STE 9, Berlin, MD
21811, United States
Hours
Reviews
4.9
622 reviews
5 stars
583
4 stars
20
3 stars2
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and thoroughness during service calls.
Customer Service
Customers appreciated the friendly and informative interactions with staff, enhancing their overall experience.
Timeliness
Most reviews highlighted punctuality, with technicians arriving on time for scheduled appointments.
Quality of Work
The quality of plumbing work was frequently praised, with many customers expressing satisfaction with the repairs and installations.
Communication
Technicians effectively communicated the details of the work being performed, keeping customers informed throughout the process.
- KDKay DelacruzNov 12, 20255.0We’ve always had excellent service fm Ben Franklin. Our technician Shawn was very knowledgeable, helpful, and patient with all my questions. He explained everything he would do and then confirmed what he had done. I wouldn’t ever use another company.
- SRSusan RichNov 11, 20255.0I enjoyed meeting with Kyle. His professional approach and his knowledge of the systems is impressive. The evaluation of my concerns was thorough and supported with photographs of areas he felt were concerning. He took the time to answer my questions & was understanding of the "shock" his evaluation brought to me. He delivered tough news with care! Justin worked ALL day & into the evening to replace the HVAC system. He communicated throughout the process & carefully explained each element of the project. The work carried over to the next morning when Justin came back to make sure that everything was working as it should be working. I'm very happy with a new system in my home. Tyler worked all day to fix all of the plumbing issues that we had discussed. The new connections for all of the important joints as well as the shut-off valves now working in all of the bathrooms and kitchen is a relief to me. Installing the new faucet in the kitchen just adds a new sparkle to the room. Tyler's work was neat and professional throughout the day. he communicated constantly on what needed to be done and how he was doing. I appreciate all of the photographs that both Justin and Tyler have provided. It's great to have the documentation! I can't thank all of you enough for my safe and perfectly functioning home!
- LRLaura RuffinoNov 9, 20255.0Patrick Drew performed a thorough fall maintenance visit of my home’s plumbing systems. Patrick was very knowledgeable and professional. He inspected every plumbing system with care and attention, both inside and under the house in the crawl space. Patrick flushed our tankless water heater and made insightful recommendations as to ways to optimize the life of plumbing fixtures and components. He exceeded my expectations with his professionalism and articulation. I pay for an annual contract which includes 2 maintenance visits a year plus a nice discount on any necessary repairs. Patrick’s friendly service added even more value. I highly recommend Benjamin Franklin plumbing and One Hour Heating & Air for all of your home’s essential comfort systems.
- JRJames RoselleNov 4, 20255.0Professional installation. Plumber Tyler was extremely knowledgeable with a pleasant personality and a work ethic to do the job right. Would recommend Been Franklin plumbing services.
- LPLisa PerryOct 28, 20251.0I made an appointment over the phone with a human being for a quote on a plumbing issue. The time frame was 8 am to 11 am. Not a problem. They texted the day before to confirm the appointment. I made plans to stay home that morning. I called around 8 ask if they had an idea of when someone would be at my house. They found my name on the list and said that they didn't service where I live. WHAT? How could they make an appointment for a job they wouldn't do. Their add specifically states that they service Denton MD. This unacceptable. I would not have even given 1 star if I could. Do not call them unless you like wasting time for nothing.
Frequently Asked Questions About Benjamin Franklin Plumbing of Delmarva
What services does Benjamin Franklin Plumbing of Delmarva offer?
Benjamin Franklin Plumbing of Delmarva provides professional plumbing services, including repairs and installations.
Where is Benjamin Franklin Plumbing of Delmarva located?
It is located at 9928 Old Ocean City Blvd STE 9, Berlin, MD 21811, US.
What are the business hours for Benjamin Franklin Plumbing of Delmarva?
The business operates 24 hours a day, 7 days a week, all year round.
How can I contact Benjamin Franklin Plumbing of Delmarva?
You can call them at +1 410-709-7386 or email punctualprosdelmarva@gmail.com.
When was Benjamin Franklin Plumbing of Delmarva established?
The company was established in 2010.
Is Benjamin Franklin Plumbing of Delmarva located near other home service providers?
Yes, it is near One Hour Heating and Air Conditioning of Delmarva, which offers HVAC and water heater services, as well as Habitat for Humanity, a building supply store.
What financial service providers are located near Benjamin Franklin Plumbing of Delmarva?
Nearby financial service providers include Christopher Hoen, Ocean City Retirement Educators, Key Financial Services, and H&R Block.
Are there places nearby for customers to relax or enjoy after visiting Benjamin Franklin Plumbing of Delmarva?
Yes, customers can visit Burley Oak Brewing Company, a nearby brewery and restaurant, or explore Henry Fine Arts, an art gallery and museum.
Can I find beauty and spa services near Benjamin Franklin Plumbing of Delmarva?
Yes, nearby options include Skin Fitness with Amanda Lee, Nails by Galena, Skin by Jessica, and Salon Moderno.
Does Benjamin Franklin Plumbing of Delmarva have an online presence?
Yes, they have a website at https://www.benjaminfranklinplumbing.com/delmarva/?utm_source=google&utm_medium=organic&utm_campaign=gbp where you can find more information and contact details.