Technicians consistently demonstrated professionalism, thoroughness, and knowledge in their work.
Customer Service
Customers appreciated the polite and helpful nature of the staff, with many noting clear communication and attentiveness.
Timeliness
Most reviews highlighted punctuality, with technicians arriving on time and completing jobs efficiently.
Quality of Work
The quality of service was frequently praised, with many customers expressing satisfaction with the repairs and installations performed.
Communication
Technicians effectively communicated the work being done and provided explanations, which customers found reassuring.
RV
Rake Vanderzen
3 days ago
1.0
Wow. Made an appointment, signed a contract, received a receipt and email confirmationfor an appointment between 1300 and 1600 hrs. At 1632 I get an appointment from the tech that he is a half hour out. So I got pushed from 1300 to 1600 full tech day to the emergency service techs. No call from dispatch notifying. Zero stars.
JM
James Muir
3 days ago
5.0
Shawn did a fantastic job while figuring out why we had a blockage. I was very pleased with his work, knowledge and friendly attitude while here.
PR
Paul Rung
Jan 2, 2026
5.0
The technician, Patrick was very professional and serviced my hot water heater. He was very thorough.
MF
Mitch Fletcher
Dec 17, 2025
5.0
Super impressed with my initial experience. Technician, Shawn Carnes, Was on time, very professional and very knowledgeable.
It’s obvious what Benjamin Franklin‘s mission is, and I was happy to sign up and be a part of it.
Definitely refreshing from a service perspective.
Well done.
JJ
J Johnson
Dec 16, 2025
5.0
Tyler, Khaedin, and Ronnie did an outstanding job that no one would want to do. Removing the cast iron and copper piping under the house in a low crawl space; replacing it with Pex and PVC. In addition, all piping inside was replaced, along with repairing a leak, and installing a new hot water heater, and a few other things. They were on time, very professional, and had a great sense of humor. The entire job took a week. Several days later, I had a concern that was immediately addressed for my schedule. Those guys knew what they were doing, and did it all in good spirits.
I do not regret contacting them, and would highly recommend them for any size job!
J Johnson
West Ocean City
Frequently Asked Questions About Benjamin Franklin Plumbing of Delmarva
What services does Benjamin Franklin Plumbing of Delmarva offer?
Benjamin Franklin Plumbing of Delmarva provides professional plumbing services, including repairs and installations.
Where is Benjamin Franklin Plumbing of Delmarva located?
It is located at 9928 Old Ocean City Blvd STE 9, Berlin, MD 21811, US.
What are the business hours for Benjamin Franklin Plumbing of Delmarva?
The business operates 24 hours a day, 7 days a week, all year round.
How can I contact Benjamin Franklin Plumbing of Delmarva?
You can call them at +1 410-709-7386 or email punctualprosdelmarva@gmail.com.
When was Benjamin Franklin Plumbing of Delmarva established?
The company was established in 2010.
Is Benjamin Franklin Plumbing of Delmarva located near other home service providers?
Yes, it is near One Hour Heating and Air Conditioning of Delmarva, which offers HVAC and water heater services, as well as Habitat for Humanity, a building supply store.
What financial service providers are located near Benjamin Franklin Plumbing of Delmarva?
Nearby financial service providers include Christopher Hoen, Ocean City Retirement Educators, Key Financial Services, and H&R Block.
Are there places nearby for customers to relax or enjoy after visiting Benjamin Franklin Plumbing of Delmarva?
Yes, customers can visit Burley Oak Brewing Company, a nearby brewery and restaurant, or explore Henry Fine Arts, an art gallery and museum.
Can I find beauty and spa services near Benjamin Franklin Plumbing of Delmarva?
Yes, nearby options include Skin Fitness with Amanda Lee, Nails by Galena, Skin by Jessica, and Salon Moderno.
Does Benjamin Franklin Plumbing of Delmarva have an online presence?
Yes, they have a website at https://www.benjaminfranklinplumbing.com/delmarva/?utm_source=google&utm_medium=organic&utm_campaign=gbp where you can find more information and contact details.