Fire & Water Damage RestorationDisaster RecoveryFire Disaster RecoveryFlood Disaster RecoveryWater Damage Restoration
Our team of experts provides quality and cost-effective “hands-on” specialty contents restoration service with appropriate turnaround times that claims professionals, contractors, collectors, and homeowners require. We are pioneers in the insurance industry and understand the need for urgency that is needed for every claim. We provide photographic inventory usually same day or next day, with full estimates within 1-3 business days. Emergency services available.
Update: they brought 9 boxes. One wasn’t mine, the other were my $2000 skates destroyed because they ignored instructions and did not contact manufacturer or distributor or a licensed technician. They also ruined a pair of discontinued hockey skates that can’t be replaced. I can’t bring myself to open the other 7 boxes, everything is thoughtless careless & cruel with them. They’ve taken so much money and not even done 1% of the job, they refuse to finish what they were paid for.
Currently cleaning out my house after a fire. Contract says they won’t throw out anything without approval. Already found sterling silver & 14kt gold jewelry in their trash bags along with precious irreplaceable things all on my priority list.
They lost my figure skates ($2k) and for inexplicable reasons insist that they took my nearly $3k roller skates yet roller skates are still sitting in my charred house. They’ve lost all nine of my priority rush boxes.
Pictured are some of the priority items left at my house they insist they have in their possession including the absurdly expensive roller skates.
Update: they promised delivery of both pairs of skates July 29, rescheduled for July 30, it is now after business on August 7 and the only update was I never owned skates/no skates in inventory/we never had skates belonging to you in our possession etc According to prism the professional & competitive multi discipline skater pulled off a three decade career without owning skates.
I had to report the skates to police as stolen since Prism refuses to take responsibility and refuses to give me my skates.
The one thing I needed to feel better right now they’re either intentionally withholding or they have lost/destroyed them.
I confirmed with manufacturer, the sole US distributor, and the only technician in the area certified to do this work that Prism failed to contact them to confirm what could be used on the skates without compromising safety. If my skates are returned it is very clear they’ll have been destroyed by Prism’s negligence.
LA
Leslie Altschuler
Jul 26, 2023
5.0
Responsive, reliable, competent - and reasonably priced.
RL
R2B Appliance Repair, LLC
Jun 8, 2021
5.0
* Excellent!
It’s been a pleasure doing business with you all.
TH
Theresa Hennesy
Aug 14, 2019
5.0
Thank you to Joseph and Alphonso for the great work they did in taking care of our paintings! Very professional and courteous.
Frequently Asked Questions About Prism Specialties of DC, MD and VA Metro
What services does Prism Specialties of DC, MD and VA Metro offer?
They provide custom framing, art restoration, art storage, art cleaning, and restoration services.
Where is Prism Specialties of DC, MD and VA Metro located?
The business is located at 12040 Indian Creek Ct., Beltsville, MD 20705, USA.
What are the business hours for Prism Specialties of DC, MD and VA Metro?
They are open 24 hours a day, 7 days a week, including weekends and holidays.
Does Prism Specialties offer emergency services?
Yes, emergency services are available for urgent claims and restoration needs.
How quickly can customers expect photographic inventory and estimates?
Photographic inventory is typically provided the same or next day, and full estimates are available within 1-3 business days.
How can I contact Prism Specialties for inquiries or emergencies?
You can reach them by phone at +1 301-349-6100 or email ron.klatt@art-us.com.
What nearby places could be useful for customers visiting Prism Specialties?
Nearby points of interest include Rick's Coffee House for refreshments, Main Street Cafe for dining, and the Beltsville ABM Office in case of business needs.
Are there any nearby services related to home repair or restoration?
Yes, nearby are BELFOR Property Restoration and Leafguard companies, which provide damage restoration and gutter services, useful resources for related needs.
What nearby facilities might help customers access Prism Specialties?
The nearby Post Office Mail Room/Copy Center and Falcon Express transportation services can support customers with mailing and freight needs.
Does Prism Specialties have an online presence where I can find more information?
Yes, you can visit their website at http://www.prismspecialties.com or check their Facebook page at https://www.facebook.com/105003491217435.