Business Details
About
PlumberElectricianWater Heater ServiceSewer & Drain CleaningLeak Detection Service
Since 1997 Stilwell Plumbing & Drain Cleaning provides all phases of affordable, local plumbing services including; drain cleaning, water heaters, sump pumps, pipe repairs, replacments and video pipe inspection - tiolets, sinks & faucets, water & sewer line services, and more in Baltimore metro and surrounding counties in Maryland
Details
- Credit cardAvailable
- Onsite servicesAvailable
Location
Stilwell Plumbing & Drain Cleaning
6905 Proctman Ave, Baltimore, MD
21237, United States
Hours
Reviews
4.3
315 reviews
5 stars
249
4 stars
11
3 stars1
2 stars3
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, knowledge, and friendliness of technicians, particularly Lamont and Joe.
Timeliness
Many reviews highlighted the quick response times and prompt service provided by the company, especially during emergencies.
Quality of Work
The quality of repairs and thoroughness of the technicians received positive feedback, with many customers expressing satisfaction with the completed jobs.
Communication
Technicians were noted for their clear explanations of issues and solutions, enhancing customer understanding and trust.
Driving Concerns
A few reviews mentioned concerns about the driving behavior of some technicians, suggesting a need for better oversight in this area.
- SDSharonda DixonDec 27, 20255.0I am really grateful for my tech Lamont. He went above and beyond to complete his job and it was a lot to do. He stayed until it was done. He is hard-working, nice respectful attitude. I really appreciate the time and patience that he has to complete the job that was required of him. I would recommend him for anyone in need of this type of situation.
- SWSophia WarmingtonDec 18, 20255.0Lamont was great ,great customer care .
- CMChris McDonaldDec 17, 20255.05 Star! A+! It was 9:30pm when a tenant of mine called about water leaking in crawlspace. Stilwell answered the phone and had a technician there in 20 minutes. He fixed the issue in a timely manner in 36 degree weather without hesitation. Much appreciated and fair priced. Highly recommend.
- MSMichael StangDec 12, 20255.0Lamont arrived promptly. Quickly saw where the water was coming from. Replaced wax seal on toilet and siliconed the base. Cleaned up the area. Very professional job. Would recommend.
- JBJoAnn BunchDec 3, 20255.0Lamont was excellent. He was very thorough, and took the time to explain everything that was needed. He went above and beyond. Highly recommend
Frequently Asked Questions About Stilwell Plumbing & Drain Cleaning
What services do you offer?
Stilwell Plumbing & Drain Cleaning provides a comprehensive range of plumbing services. Our offerings include residential and commercial plumbing, leak detection and repair, drain cleaning, water heater installation and repair, sump pump installation and maintenance, pipe replacement and repair, and emergency plumbing services.
Are you licensed and insured?
Stilwell Plumbing & Drain Cleaning has been fully licensed and insured since 1998. Our team of experienced technicians is qualified to handle all plumbing needs safely and efficiently.
How often should I replace my water heater?
Water heaters typically last between 6 to 12 years with proper maintenance. If your water heater is over 10 years old, it may be time to consider replacement. Tankless water heaters can last over 20 years. We recommend scheduling a maintenance check with Stilwell Plumbing & Drain Cleaning for an expert assessment of your water heater's condition and potential replacement needs.
What causes the drains in my home to keep getting clogged?
Clogged drains are a common plumbing issue in homes. In kitchen sinks, food scraps, coffee grounds, and grease are often the culprits. In bathrooms, hair is typically the main cause of clogs. These issues can affect multiple drains throughout the house.
How much will my plumbing repair cost?
The cost of plumbing repairs varies depending on the specific issue and its extent. We offer free estimates and will discuss pricing options with you before commencing any work.
What should I do in a plumbing emergency?
In case of a plumbing emergency, first turn off the main water supply to prevent further damage. Avoid using any electrical appliances in the affected area for safety reasons. Then, contact Stilwell Plumbing & Drain Cleaning immediately for professional assistance.
How can I prevent plumbing problems?
Preventive maintenance is crucial for avoiding plumbing issues. We recommend regularly checking for leaks, avoiding flushing anything other than toilet paper, and scheduling annual plumbing inspections to keep your system in optimal condition.
What brands of plumbing products do you recommend?
Stilwell Plumbing & Drain Cleaning works with a selection of reputable plumbing brands. Our team can provide guidance on selecting the most suitable products based on your specific requirements and budget constraints.
Do you offer warranties on your work?
Yes, Stilwell Plumbing & Drain Cleaning provides warranties on our services. The specific details of these warranties will be discussed and provided during your service consultation.
Can you help with remodeling projects?
Stilwell Plumbing & Drain Cleaning offers plumbing services for remodeling projects. We ensure that your new space is both functional and compliant with local building codes and regulations.
What are the operating hours of Stilwell Plumbing & Drain Cleaning?
Stilwell Plumbing & Drain Cleaning operates 24 hours a day, 7 days a week, providing round-the-clock service.
What services does Stilwell Plumbing & Drain Cleaning provide?
They offer a comprehensive range of plumbing services including residential and commercial plumbing, leak detection and repair, drain cleaning, water heater installation and repair, sump pump services, pipe replacement and repair, video pipe inspections, water and sewer line services, emergency plumbing, and basement waterproofing.
Is Stilwell Plumbing & Drain Cleaning licensed and insured?
Yes, Stilwell Plumbing & Drain Cleaning has been fully licensed and insured since 1998, ensuring qualified and safe service.
Which areas does Stilwell Plumbing & Drain Cleaning serve?
They serve Baltimore, MD and the surrounding counties including Baltimore County, Harford County, Anne Arundel County, Howard County, Montgomery County, Carroll County, and Prince George's County, as well as cities like Towson, Perry Hall, Parkville, and others in the Baltimore metro area.
What payment methods does Stilwell Plumbing & Drain Cleaning accept?
They accept American Express, Cash, Check, Discover, MasterCard, Visa, and Zelle as payment options.
Do you offer emergency plumbing services?
Yes, Stilwell Plumbing & Drain Cleaning provides 24/7 emergency service to address urgent plumbing issues anytime.
What should I do in case of a plumbing emergency?
In a plumbing emergency, shut off your main water supply immediately, avoid using electrical appliances near the affected area, and contact Stilwell Plumbing & Drain Cleaning for prompt professional assistance.
Are there any nearby places that can help me find Stilwell Plumbing & Drain Cleaning?
Yes, Stilwell Plumbing & Drain Cleaning is located near Stilwell Electrical (an electrician) and Kayden Premier Enterprises (professional services). These landmarks can help you locate the business easily in the area.
What points of interest are nearby Stilwell Plumbing & Drain Cleaning for visitors?
Nearby points of interest include the Baltimore Fire Department and the BCFD Fire Academy, which visitors might want to check out before or after their visit.
Where can I find automotive services near Stilwell Plumbing & Drain Cleaning?
Nearby, you can find Interstate Equipment and Material Hauling (towing and automotive repair), JE Import Performance (automotive repair and parts), and Sikky Manufacturing (car dealer and parts), which might be useful if you are working on related vehicle needs while visiting the area.