Perry Hall Heating & Air

Reviews

• BM

  Brett Martin

  3 days ago
  5.0
  Perry Hall saved me at least $1750, and possibly up to $21,000. I started with another, bigger company. The other company quoted me almost $2000 to replace the broken part, then tried to pressure me into buying a completely new system. After asking around for a 2nd opinion Perry Hall was recommended. Their techs said my system was fine other than the broken part, which was under warranty, so I'd only need to pay for labor. Things are working great now, and Perry Hall's integrity kept my wallet from being much, much lighter.
• MO

  Matt Otremba

  3 days ago
  5.0
  My 15 year old furnace stopped working before the snow storm. The first HVAC company came out once, said they fixed it, had to come out again and told me I needed a part. I waited for a week without heat, then they came out and it was the wrong part and they said I needed a new furnace. Perry Hall came out and immediately diagnosed the problem, determined the damaged part (different part than the first company) was under warranty, ordered it and installed it when it came in. I signed up for a service contract and will not use the other HVAC company in the future. Competent and honest technicians.
• GH

  George holmack

  Feb 13, 2026
  5.0
  Big shout out, woke up this morning with no heat, made a phone call tech showed up just a couple hours later figured out the problem, got the part and got us up and working again. easy and smooth process!!! will def us them in the future
• SB

  Sandra Broseker

  Jan 29, 2026
  1.0
  Brand new system installed in December 2023. I called today for service and it will cost me $250 for them to walk through the door before they even look at the system. Ridiculous! I will also be posting this information on our neighborhood website. It is clear they installed faulty units.
• WW

  Will Whitley

  Dec 29, 2025
  1.0
  So called for a no heat call and tech showed up on time and I showed him the furnace. I explained what I have tested (I forgot to cancel him but thought I figured out the problem and since he was there I figured I might as well verify I was right since he is the professional). Symptoms - furnace would light, run for a minute or and then shut down. Error code 31 and 33...So the tech comes in and hit the flame roll out switch and looked at the flame and said "your heat exchanger is cracked you need a new one" .. me can it be anything else? "No" ... me can it be dirty and just need to be cleaned? "No" ... the office will call you with an estimate... day later the office calls "labor for the heat exchanger will be $1000 and if any other repairs are needed that will be additional" hmmmm... I paid for diagnostics so why not test everything to give an accurate quote? Ex- igniter- not tested, capacitor (i knew was bad and had a replacement ordered) not tested and not on estimate, pressure switch- not tested, induction motor- not tested, blower- not tested, flame sensor- not tested... customer-tested and not happy! So before commiting to $1000 labor I did the testing... So what did the untrained homeowner discover?? Capacitor- Quick check with multi-meter (2 min- max) showed it was bad. Next check- 1 screw for flame sensor and visual inspection- a lot of build up. Cleaned with sandpaper. Restart- induction motor worked blower works (needs cleaning) pressure switch tested... hmmm everything you would expect a trained professional paid to diagnose a problem to do... Forgot to mention CLEANING THE FLAME SENSOR fixed the problem. Ordered flame sensor $9 and furnace is running perfectly... forgot to mention that cracked heat exchanger that can let out toxic gasses that could kill me... passed the test you use to diagnose a cracked heat exchanger.... I personally feel I was scammedwith this diagnosis!

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