United Rentals

4.6
40 reviews
United Rentals Forklift

About

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United Rentals has the industry's largest fleet of heavy equipment and tools for rent. Our rental inventory features aerial equipment like boom lifts and scissor lifts, forklifts including telehandlers and warehouse forklifts, earthmoving equipment including skid steers, excavators, and more. From power tools and work lights to air compressors and welders, whatever your team needs onsite, we can provide expertly-maintained and inspected equipment where and when you need it. We also offer a wide array of well-maintained used construction equipment for sale from popular manufacturers like Genie, Skytrak and Case. Whether you are looking to rent or buy, visit United Rentals for all of your equipment needs today.

Location

United Rentals
10 Gibralter Ave, Annapolis, MD
21401-3141, United States

Hours

Reviews

4.6
40 reviews
5 stars
33
4 stars
4
3 stars
0
2 stars
0
1 star
3
  • RL
    Ryan Lynch
    Oct 7, 2025
    5.0
    While there was an initial error with my pick up location, Drew in Glen Burnie provided great assistance, and even texted me personally to ensure that I was aware of the Annapolis office's closing time. Although I got to Annapolis 15 minutes late, the branch manager Hector re-opened the door, got my equipment and hooked it up to my truck. This cause him and an assistant to stay 45 minutes late on a Friday afternoon. And while that was already extremely generous, he then offered to come in before the store opened on Monday to allow me to drop off the equipment and make it to my work on time. This EXCEPTIONAL CUSTOMER SERVICE has made me a customer for life.
  • JR
    Julie Ripple
    Aug 18, 2025
    1.0
    All these four and five star reviews have to be under different management or they figured out how to remove all the negative ones. We will see. By far probably one of the worst customer service experience I've had in a long time. They obviously have no idea that machine maintenance and shining it up so it looks good are two different things. I specifically asked if the belts we're in good shape and was told emphatically that they were. Well they were not. Just like experienced there in the past halfway through the job machine stops working. At least last time they had a tech come to replace the belt. Not this time. This manager doesn't want to lose any time or money. Bring it back and swap it out he says. Nope, the best approach with the time I have left today is going to ride up the road and pick one up from Herc rentals which I probably should have done in the first place but United rentals is closer to my work for an a.m. return. If you have a job that has any type of deadline or needs equipment you can count on I've shared my experience. They definitely do not know what the meaning of equipment maintenance is as well as recognizing when they've dropped the ball and need to make it right. Thanks for nothing United Rentals and Hector. No longer on our vendors list.
  • MN
    Marlene Niefeld
    Aug 9, 2025
    5.0
    United Rentals in Annapolis gave us great service at a great price. They delivered a scissor lift and pallet jack for us during a special project and they were flexible, affordable, and very nice to work with. Thank you United Rentals!
  • JM
    James Mendoza
    Apr 12, 2023
    5.0
    Solid customer service!!!! The team is very accomodating and is all about taking care of you. Prompt delivery of equipment and great communication. I will be a returning customer for landscaping equipment needs. Thank you!!!
  • JE
    James Elder
    Oct 8, 2020
    4.0
    fast service, good explanation of equipment, easy return process

Frequently Asked Questions About United Rentals

Do you sell used equipment?

Yes, United Rentals sells used, well-maintained equipment from the industry’s leading manufacturers, like Skyjack, Genie and Toyota. As the provider of the world’s largest rental fleet, our used equipment is regularly inspected, field tested and expertly maintained.

How much does it cost to rent equipment?

The cost of an equipment rental varies depending on the make, model, features and rental period. To get an accurate estimate for your market, contact our branch.