TK Elevator Winnipeg

Reviews

• NS

  Ngozi Sonia

  Nov 20, 2025
  1.0
  Their customer service is really bad ! I got stuck in the elevator and they told me someone was going to be there in an hour and they kept ending the call on me .
• MW

  Marianne Wishnowski

  Nov 5, 2022
  1.0
  They've been working in my senior's apartment block for days. Elevators are worse than before! Elevators go up and down without the doors opening, do not stop on the floor you request, go down from 10th floor to the first floor and then up to the 11th floor without doors opening. Staff are rude! 4 or 5 of them crowded into the elevator with a senior and rode up to 10 without even a tiny attempt at distancing. None were wearing masks in a building full of people with health issues.
• NF

  Nigel Fantini

  Aug 18, 2021
  1.0
  Every encounter with these guys is getting worse and worse. Much worse since they took over Winnipeg Elevator. I predict they are going to lose lots of business. I believe they have the contract for 7 elevators with us. The first bad experience I had was in the spring. We had an elevator down. A board was fried. They blamed lack of cooling in the elevator room. It was 29C but I've been in much warmer elevator rooms and those lifts had no problems. The enclosure their boards were in were metal with vents that had knock outs for cooling fans but none were installed. It took a week to get fixed. The board was installed, elevator was tested. the elevator couldn't be called afterward. Took 3 weeks to get that straightened out. Now I'm in a different building. The elevator was out when we moved in. This was a Winnipeg elevator contract which they took over. They came in, replaced some wiring and said the battery pack needed replacement. I found this strange as Winnipeg Elevator replaced that pack on their last inspection just before the pandemic hit. Took them 2 days to come back and instal new ones. Then, surprise surprise they found the rectifier on the charging board was fried. So they probably changed a perfectly good battery pack. Today marks three weeks since I heard from them. I have called about the part. no response. They have till Friday to fix this or I'm going to start pushing for all our service contracts to go to tender. I looked after buildings for years. I've never seen this kind of delay unless a lift motor fries.

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