Many customers praised the friendly and helpful staff, noting prompt responses and professional service.
Pricing
Customers frequently mentioned reasonable pricing for waste disposal and dumpster rentals, often highlighting competitive rates.
Service Reliability
Several reviews indicated issues with service reliability, including missed pickups and delays in dumpster delivery.
Operational Efficiency
While some customers appreciated the quick and efficient drop-off process, others reported long wait times and disorganization at the facility.
Negative Experiences
A number of reviews expressed dissatisfaction with dishonesty regarding charges and poor handling of customer complaints.
AM
Amy Mullen
Jan 1, 2026
5.0
Superior is my first call always! Prompt, reasonable pricing and great customer service!
RP
Rose Pierce
Dec 23, 2025
1.0
Tried charging me for something I already paid for then it took more money out of my account and didn’t refund that back they end up avoiding you so the only way to get your money back is to actually go to Small Claims Court unfortunately and their scales not right For a 10 yard dumpster there’s no way I put 1.8 tons of clothes in there And absolutely no furniture in the dumpster and it wasn’t even full. Their invoices are a joke
MV
Marcos Ávila
Dec 20, 2025
5.0
You can bring trash and they charge very reasonable prices by weight. Easy to work with, while many other places will complicate logistics and charge much more.
MB
Mike Belanger
Dec 15, 2025
5.0
Great company to work with!
MA
Mohammad Abouchleih
Oct 31, 2025
5.0
I have used Superior Waste for over 10 years, I am a contractor/Landlord sometimes I have roofers who are available to replace a roof same day, there are no companies catering to same day Dumpster service without charging you a premium however with Superior they will do same day service, the fact that it is some what a medium size company their customer service is personal whether it is Jeff or Dennis or who ever is available they make life easier for home owners and contractors alike, it has been a pleasure doing business with this company.
Frequently Asked Questions About Superior Waste & Recycling
How much does your service cost?
Our pricing is usually based on the volume of waste you have. We can provide a free estimate for you.
Do you remove bulky items?
Yes, our crews are equipped to handle heavy lifting and removal of large objects, appliances, and furniture.
Do you offer same-day service?
We may be able to offer same-day service depending on our schedule, please give us a call for confirmation.
What services does Superior Waste & Recycling offer?
Superior Waste & Recycling provides trash pickup, dumpster rentals, demolition, recycling services, estate and office clean-outs, mattress recycling, and more in Worcester, MA.
What are the operating hours of Superior Waste & Recycling?
Superior Waste & Recycling is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays.
How can I get a cost estimate for your services?
Pricing is usually based on the volume of waste; you can contact them to receive a free estimate.
Does Superior Waste & Recycling handle removal of bulky items?
Yes, their crews are equipped to handle heavy lifting and removal of large objects, appliances, and furniture.
Do you offer same-day service at Superior Waste & Recycling?
Same-day service may be available depending on the schedule; you should call them for confirmation.
What payment methods does Superior Waste & Recycling accept?
They accept American Express, Cash, Check, Discover, MasterCard, PayPal, and Visa.
Where is Superior Waste & Recycling located?
Their address is 2 Kansas St, Worcester, MA 01610, United States.
What nearby places can help customers find Superior Waste & Recycling?
Clients can look for nearby businesses such as NorthEast Electrical, ABC Supply Co. Inc., or Lyons Plumbing & Heating to help locate Superior Waste & Recycling's location in Worcester.
What nearby services are available if visiting Superior Waste & Recycling?
Nearby services include beauty and spa at Remy's Lavish Look, auto detailing at Haddad Auto Detail, and hardware supplies at BeanSimons Companies and ABC Supply Co. Inc.
Are there any nearby attractions or community centers near Superior Waste & Recycling?
Yes, nearby attractions include Sacred Heart Church, Cross of Light Ministry, and the Cambridge Street Firehouse, which customers might want to visit before or after their appointment.