Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Worcester to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.3
33 reviews
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23
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- RSResponders Moving & StorageOct 25, 20255.0Huge thanks to Jake and John for going above and beyond! Jake spent over two hours on his own time, at home on his day off, coordinating an emergency pickup with customer service and the Worcester rental location — all while the store was closed. That kind of dedication is rare. Then John from the Worcester location offered to drive an hour out of his way to meet me halfway, also on his day off, just so I wouldn’t have to make the full trip myself. This level of commitment and teamwork truly stands out. It’s service like this that solidifies lasting relationships. From the entire Responders Moving & Storage team — thank you, Jake and John! 🫡
- BPBob PoirierOct 1, 20255.0Good helpful people.made my day great
- MEMatt EttingerSep 8, 20235.0Super friendly and accommodating. Also, they were the only rental place around that had what I needed.
- CKCarl Kirker-HeadAug 10, 20202.0The good news is that the company has a website that you can book equipment on outside of regular hours. The website says a company representative will then call back within 2 hours to confirm and finalize. I booked my equipment (showing as available) online on the weekend but no one called back till the Monday morning when I was told the equipment actually was not available for a week.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more payment flexibility.
Is a deposit required when I make a reservation at Sunbelt Rentals?
No deposit is needed for customers without a line of credit. Payment information is required at reservation but charges start when you pick up the equipment. Credit account holders have a deposit held until return and contract closure.
Can I keep rented equipment longer than planned?
Yes, contact the branch to extend your rental. Additional time and charges will be added to your contract and credit card.
Can I return equipment at a different Sunbelt Rentals location?
Typically, returns should be at the original rental location. Contact the renting store if you want to return elsewhere; they can assist in finding a convenient option for you.
Does Sunbelt Rentals deliver equipment to my project site?
Yes, delivery is available for a reasonable fee. During reservation, you can choose delivery, set drop-off dates, and provide instructions or contact details for coordination.
What are Sunbelt Rentals' hours of operation?
Sunbelt Rentals is open Monday to Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What types of equipment and services does Sunbelt Rentals offer?
They offer aerial work platforms, air compressors, concrete & masonry tools, earthmoving equipment, forklift rental, landscaping and lawn equipment, light towers & generators, pumps & filtration, welders, and pressure washers, among others.
How can nearby Worcester Truck Company assist me when visiting Sunbelt Rentals?
Worcester Truck Company, nearby, offers freight, cargo, and moving services which can complement your equipment rental needs when planning deliveries or transport for your projects.
Are there nearby building supply stores near Sunbelt Rentals for additional materials?
Yes, Camosse Masonry Supply and Emci are nearby building supply stores, convenient if you need masonry materials or other building supplies alongside your equipment rental.
What nearby automotive services can I use if I need vehicle support during my visit?
Nearby options include Belsito Auto Center for repair and towing, Glass America for auto glass service, and Moroney Body Works Inc. for automotive repairs and truck service.