Our Parts & Aftermarket departments provide our customers in New England with unparalleled service and support for the dozens of manufacturers and hundreds of parts we proudly represent. HTS offers competitive pricing and the best-trained staff who stand at-the-ready to provide timely solutions to customers’ maintenance and repair needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.