Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Woburn to get help with all of your equipment rental needs today!
Received the worst service expected.. arrived late begged for a tip and was rude when I declined
AM
Alonso Munera
Apr 10, 2020
1.0
Terrible customer service, multiple bad experiences!
MW
Matthew Wheeler
Sep 30, 2019
1.0
Terrible experience with them. Customer service is lacking to say the least. Zero stars if I could have put it. I rented a machine for a week, called to have it picked up at the . They never came to get it and continued to charge my card. I put 20 hours on the machine in the week that I had it and it was their mistake for not coming to get it.
Because they lost revenue with a machine sitting on a site, their default was to lie and tell the credit card company that I had not called and that they had called during the month it was at my house to check if I still wanted to keep it. This is not true and can be proven by call logs. Bottom line is dishonesty is not a desirable trait in any business and when you're wrong you need to step up to the plate and acknowledge it. I would not use this place or recommend it to anyone that asked me.
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more financial flexibility.
Is a deposit required when making a reservation?
No deposit is required for customers without a line of credit. You will provide payment information at reservation but your card is only charged upon pickup. Credit customers will have a deposit secured during reservation until equipment is returned.
Can I keep rented equipment longer than planned?
Yes, contact your local branch to extend your rental. Additional charges will be added to your contract and card based on day, week, or 4-week rates listed in the rental contract.
Can I return rented equipment to a different Sunbelt Rentals location?
Usually, equipment should be returned to the original rental location. Contact the store to ask about returning equipment elsewhere. Calling ahead is recommended to assist with alternative return locations.
Does Sunbelt Rentals offer delivery of tools and equipment?
Yes, delivery is available for a reasonable fee. You can select delivery and specify drop-off and pickup dates during reservation. Delivery fees vary by equipment and distance. Confirm rental end to initiate pickup.
What are Sunbelt Rentals' hours of operation?
Sunbelt Rentals in Woburn is open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Sunbelt Rentals located in Woburn?
Sunbelt Rentals is located at 195 New Boston Street, Woburn, MA 01801, USA.
What types of equipment can I rent from Sunbelt Rentals in Woburn?
You can rent earthmoving equipment, aerial work platforms, air compressors, concrete and masonry tools, forklifts, landscaping and lawn equipment, light towers, generators, pumps, tanks, filtration equipment, welders, and pressure washers.
I'm visiting Sunbelt Rentals in Woburn; where can I grab a bite nearby?
Tony's Italian Pizza and Dunkin' Donuts are nearby food spots where you can enjoy pizza or coffee and donuts before or after your visit to Sunbelt Rentals.
How can nearby transit options like Logan Express Woburn help me get to Sunbelt Rentals?
Logan Express Woburn is a nearby bus station that can assist customers traveling from the airport or other areas, making it easier to reach Sunbelt Rentals in Woburn without driving.
Are there any other construction or equipment rental services near Sunbelt Rentals in Woburn?
Nearby you can find Monroe Tractor, which offers industrial and construction equipment rentals and services, providing additional options for your equipment needs.