Customers consistently praised the technicians for their professionalism, knowledge, and ability to explain issues clearly.
Responsiveness
Many reviews highlighted the company's quick response times and effective communication throughout the service process.
Quality of Work
The quality of service and workmanship received high marks, with numerous customers expressing satisfaction with the repairs and installations.
Customer Service
Overall, customers appreciated the friendly and courteous nature of the staff, contributing to a positive service experience.
Value for Money
Several reviews noted competitive pricing and fair estimates, with customers feeling they received good value for the services provided.
MM
Michele Maure
4 days ago
5.0
CMS has provided great service for a number of different issues.Most recently , Drew came to replace our cracked toilet and also when our boiler stopped working. Drew is always quietly working to assess and provide options/costs for the repair. He is a pleasure to work with.
MA
Mark Ayvazian
Nov 11, 2025
5.0
Sean showed up on time and got to work right away. The job was to install a new Rinai on demand hot water heater. He and how co worker completed the work in less than 2 hours. They took me through operation of the new device and setup a payment option on the spot. He was very professional and courteous. Would definitely recommend him.
MT
Mike Tedesco
Nov 6, 2025
5.0
I had my gas water heater replaced by CMS recently. CMS gave a good price compared to others. I had prviously used them for a leaky faucet and knew they were reliable, honest, and their estimates were exaclty what they charged. Thesy don't nickel and dime you. Sean and Manny were great, fast, on time, and knowledgeable. I will definately use them again.
BR
Betty Roney
Nov 1, 2025
5.0
Drew Bernard from CMS did an excellent job replacing our bathroom faucet. He initially pointed out that we needed new hoses under the sink, which he efficiently installed. His work was impressive, and we're very satisfied with the outcome. We highly recommend CMS for any plumbing needs.
BW
Bette Woodland
Nov 1, 2025
5.0
Sean was professional, friendly and didn't mind the many questions I tend to ask. So being patient should be added also. Sean replaced our water filtration system. We couldn't be more pleased with his work.
Frequently Asked Questions About CMS Plumbing, Heating, and Cooling
What services does CMS Plumbing, Heating, and Cooling provide?
CMS Plumbing, Heating, and Cooling offers plumbing, heating, and cooling services including water heater sales and service, HVAC contracting, air conditioning services, and auto air conditioning service.
Where is CMS Plumbing, Heating, and Cooling located?
The business is located at 210 Andover St, Unit 17, Wilmington, MA 01887, USA.
What are the operating hours of CMS Plumbing, Heating, and Cooling?
They are open Monday to Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
How long has CMS Plumbing, Heating, and Cooling been in business?
CMS Plumbing, Heating, and Cooling has been a trusted family owned business for 50 years, established in 1976.
Which brands does CMS Plumbing, Heating, and Cooling work with?
They work with brands including Bosch, Bradford White, Burnham, Mitsubishi, and Trane.
Does CMS Plumbing, Heating, and Cooling require appointments?
No, CMS Plumbing, Heating, and Cooling does not require appointments for service.
How can customers contact CMS Plumbing, Heating, and Cooling?
Customers can reach CMS Plumbing by phone at +1 978-267-5972 or by email at info@cmsplumb.com.
Is CMS Plumbing, Heating, and Cooling accessible to people with disabilities?
The business has a unisex restroom and a wheelchair accessible restroom but does not have a wheelchair accessible entrance or wheelchair accessible seating.
What nearby points of interest are close to CMS Plumbing, Heating, and Cooling?
Nearby places include TerRain Irrigation (landscaping), Accu-Packaging (packing supply and movers), and High Tech Chimney Sweeps (chimney service). Customers visiting CMS Plumbing might also explore these local businesses or use services such as movers after home improvement projects.
Are there any fitness centers near CMS Plumbing, Heating, and Cooling?
Yes, nearby gyms include Fitness Together, CrossFit Ares, and Matrix Strength & Fitness, offering options for customers to visit before or after their appointments.