Driveways By Heap Inc

4.4
133 reviews

About

Asphalt ContractorPaving ContractorDriveway Sealing Company
Our exceptional team has been deemed one of the top parking lot and driveway paving companies for both commercial and residential clients. We even offer sealcoating to Whitman, MA, and surrounding areas. Driveways by Heap is your local paving and sealcoating company, comprised of specialists for driveways, playgrounds, walkways, and sidewalks. Our team in the South Shore of MA provides a wide variety of residential and commercial services at reasonable prices. Call us at (781) 447-4336 for quality paving and a FREE estimate. Whether you need parking lot repairs or a new driveway, we're the team to turn to!

Details

  • Onsite servicesAvailable

Location

Driveways By Heap Inc
1207 Auburn, Whitman, MA
02382, United States

Hours

Reviews

4.4
133 reviews
5 stars
109
4 stars
4
3 stars
3
2 stars
1
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Initial responsiveness during the sales process is praised, but many customers report poor follow-up and communication after the job is completed.

Quality of Work

While many customers are satisfied with the initial quality of the driveway installations, several report issues with cracks, uneven surfaces, and lack of follow-through on repairs.

Professionalism

Customers appreciate the professionalism and efficiency of the crew during the installation process, often highlighting the owner's involvement on-site.

Pricing

Many reviews mention competitive pricing and value for money, with several customers noting that estimates were lower than competitors.
  • JJ
    John Judge
    5 days ago
    2.0
    **I will update this review if there ever is one**. The Team was very responsive during the sales process, but once they cashed my check that all changed, much like many other reviewers have commented (and I wish I'd read prior to hiring them). Genevieve was knowledgable and helpful, Bob came and put in the new driveway and I wrote him a $10k check and he left. One of the installers even asked if they could take my basketball hoop, which was removed as part of the project, and I agreed to it. I noticed after installation that they shorted the width in the contract that we agreed to by 18 inches, which I was willing to eat. Then, just 4 weeks after installation, cracks started bubbling up, which I promptly sent a picture of to Heap (image included here). I got a quick response from Jamie saying they could come take care of it when they were in the area. That was July. I followed up in August via email and several calls, followed up again in September, October, November - no answer on the phone and no response via email. Given the contrast in their responsiveness from the sales process, it's obvious this is intentional. I now have several of these cracked spots in the same area, as well as a few recessions. These things can happen with a new driveway I'm sure, but to just completely ignore a customer after a job and not care to remedy is awful. It's as if they only care about you up until they are paid, and all the promises they made along the way and put into the contract are forgotten.
  • TH
    teresa hurlbut
    Oct 16, 2025
    5.0
    I cannot say enough great things about Driveways by Heap! They expanded my driveway and replaced 2 walkways. They showed up on time and went to work quickly. They were professional and efficient and the finished product is exactly what I wanted. I highly recommend Driveways by Heap!!
  • CG
    Charlie Giardino
    Oct 7, 2025
    5.0
    The crew was outstanding. They removed our old driveway, laid gravel and paved it all in 2 hours!!! Complete cleanup, no mess left behind, they even patched ruts in my lawn from the bobcat with what they trimmed off the edge of the driveway. Genevieve and Bob were terrific to work with as well. Highly recommend to anyone in need of a new driveway.
  • RB
    Rick Boiros
    Oct 6, 2025
    5.0
    Heap Driveways did a perfect job. Everything that was discussed up front was done and much more. Hard working guys and girl. Was in and out without any issues. Thanks Rick,
  • OB
    Otelino Barros
    Sep 30, 2025
    1.0
    I asked this company for an easy 27 x 2 7 Basketball court square as you can see on the picture that horrible Square they say they will come back and fix it. I’ve been trying to call them for at least three weeks. Nobody answered the phone. Nobody call me back and also I had to clean a bunch of asphalt that they leave,as you can see in the picture too. And the owner was on the job side to make sure the job was done perfect really 🤦🏼🤦🏼🤦🏼

Frequently Asked Questions About Driveways By Heap Inc

What types of paving services do you offer?

We specialize in residential and commercial paving, including asphalt driveways, parking lots, private roads, parking lot sealcoating, resurfacing, and repairs.

How long does a typical paving project take?

Project duration depends on the size and complexity. A standard residential driveway usually takes 1-2 days, while larger commercial projects may take several days to a week.