From the day I reached out to NESM to the completion of the job Scott and crew were amazing to work with. They communicate well, were very professional, and completed the job on time at a reasonable rate.
GG
Gayle Gauthier
Nov 8, 2025
5.0
My initial call to NESM was met with a friendly and very knowledgeable voice (Ken Furtney), willing to hear my story. I was offered an at-home visit to check-out and verify my newly found vermiculite/asbestos issue. After signing a remediation contract with him, the job was scheduled in under 3 days.
On the day of removal, the owner, Scott McKenna, was on–site to assist his very professional and efficient crew. As equipment was being setup, attention to my hardwood floors were in the process of being covered, without my intervention. Scott did a wonderful job interacting with his crew as well as keeping me informed of what was happening, ensuring a thorough cleanup, and always explaining the importance of safety his company stressed to his crew.
The crew of 5 meticulously vacuumed the vermiculite in the attic section, on their knees, with low clearance, for about 4 hours. They considered safety precautions, wore specialized clothing and masks, and worked as a Team. Pictures taken at the end showed attic flooring that looked brand new.
When the crew completed removing their equipment, and as part of the contract, an outside company called FLI Environmental arrived to perform an Air Quality test. Those results were impressively scored stating the remediation was thorough.
As a homeowner, you don’t often find a vendor that you trust to do a great job, is thorough in explanation, arrives on time, completes what you signed up for, cleans up not only to your satisfaction, but theirs, and is personable, professional and genuinely happy to assist.
Oh, don’t want to leave out Julie, a proficient Secretary getting emails and paperwork off to me within seconds of my request.
I’d give this company a 100 + star rating. The work they do is seriously vital, and for me, they nailed it!! Very happy to give this reference.
Gayle Gauthier
Norwell, MA
SH
Stephen Hurlbut
Oct 26, 2025
5.0
Great service from start to finish! Speedy evaluation and proposal. Timely completion of asbestos abatement. We recommend them without reservation!
DL
Devon Lacava
Mar 25, 2025
5.0
Professional, courteous and awesome!
JB
Julie Busa
Jun 5, 2012
5.0
I am writing this to thank you for the professional way in which you do business. Not only did you come to my aid as far as timing goes, but the efficiency in which you handled the removal of the shingles from my home was excellent.
I will act as a reference to your work and will not hesitate to recommend you to anyone who asks me, or to anyone I know of who is comtemplating this type of work.
Thanks again,
Tom
Frequently Asked Questions About New England Surface Maintenance
Is asbestos dangerous to health?
Yes, being exposed to asbestos can lead to asbestosis and several types of cancer. Symptoms often do not appear until 20 to 40 years after being exposed.
Can I remove asbestos by myself?
Under certain conditions, building and homeowners may be permitted to remove asbestos themselves. Contact us to learn more.
Are there assistance programs for asbestos removal costs?
Currently, there are programs available that may offer assistance for removing vermiculite attic insulation. Contact us for eligibility details.
Where is it permissible to dispose of asbestos materials?
Asbestos materials must be disposed of at specially designated landfills approved by the DEP division of solid waste regulations.
Is it allowed to dispose of asbestos roofing or siding in an open-top dumpster?
No, these materials require proper packaging before disposal.
Is asbestos removal mandatory if found?
Not necessarily. If asbestos is in good condition and not damaged, it can remain as is.
Is there a waiting period for starting asbestos removal work?
Yes, there's a mandatory 10-business day waiting period before beginning work, unless it's an emergency situation.
Do I need to leave my home during asbestos removal?
No, our removal processes are designed so residents do not need to vacate their homes.
Can mold reappear after removal?
Yes, mold can return if the initial conditions causing mold growth are not addressed.
Are companies performing mold remediation required to be licensed or certified?
No, currently there is no requirement for companies to be licensed or certified for mold remediation. It's crucial to thoroughly vet any company you consider hiring for such services.
Is asbestos dangerous to health?
Yes, exposure to asbestos can cause serious health issues including asbestosis and various cancers, often manifesting 20 to 40 years after exposure.
Can I remove asbestos by myself?
In some cases, building and homeowners may be allowed to remove asbestos themselves. Contact New England Surface Maintenance for specific guidance.
Are there assistance programs for asbestos removal costs?
Yes, some programs offer assistance for removing vermiculite attic insulation. Contact New England Surface Maintenance to check eligibility.
Where should asbestos materials be disposed of?
Asbestos must be disposed of at specially designated landfills approved by the DEP division of solid waste regulations to ensure safety and compliance.
Is asbestos removal mandatory if asbestos is found in my property?
Not necessarily. If the asbestos is in good condition and undamaged, it may be left as is. Consult with professionals for proper assessment.
Do I need to leave my home during asbestos removal?
No, the removal process is designed so residents do not need to vacate their homes during service.
What services does New England Surface Maintenance provide?
They specialize in asbestos removal, vermiculite removal, and mold remediation services across Eastern Massachusetts.
What are the business hours of New England Surface Maintenance?
They operate 24/7 every day, but please call for an appointment before visiting.
Where is New England Surface Maintenance located in Weymouth, MA?
They are located at 850 Washington St, Weymouth, MA 02189.
Which nearby places can customers visit before or after their appointment at New England Surface Maintenance?
Nearby, customers can enjoy dining at Purple Eggplant Pizzeria or Shawarma & Shakes, relax at Happi Nails and Spa, or visit Article Fifteen Brewing for a refreshing drink.