Business Details
About
PlumberHVAC Contractor
Call Aspinwall! For all your Plumbing | Heating | Cooling | Fireplace services and installations.
We are a Mitsubishi Diamond contractor - specializing in service and installation of mini-split, ,ductless heat pump systems.
We are a Lennox Premier Dealer!
We are factory trained service and installers for Navien tankless water heater & combination boiler systems
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
924 reviews
5 stars
854
4 stars
31
3 stars4
2 stars7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, courteous, and knowledgeable.
Timeliness
Customers appreciate the prompt arrival and timely service provided by the technicians.
Communication
Clear communication regarding service details and follow-ups is frequently highlighted as a positive aspect.
Quality of Work
The quality of service and repairs is generally praised, with many customers expressing satisfaction with the results.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling certain charges were excessive or unclear.
- SPSteve PedrettiNov 17, 20255.0Repairs on radiant floor heat system- manifold and pex piping. Very good communication and responsive. Professional service
- JLJ LNov 16, 20255.0Danny Sullivan from Aspinwall did a great job doing maintenance on my gas fireplace. Would whole heartedly recommend Danny and Aspinwall.
- GBgiampiero bonsignoreNov 9, 20255.0I called Aspinwall, plumbing and they Are experienced with Navien combi boilers that I lost heat . Thuan Nguyen came same day and fixed it ! The receptionist and the technician was a great experience and nice ! I would recommend them!
- LLLoretta LaneNov 6, 20255.0Thank you, Thuan, for fixing my heat—especially for taking my late afternoon call and coming out the same day, just in time for the cold streak! I really appreciate your quick response and professionalism.
- DJDarnell JOct 21, 20251.0Let me start off by saying I did my own diagnostics so I knew exactly what this part would cost me but I chose to have a recommended company come out. Two technicians showed up One was in training The older one is the guy that did the work he was cool at first told me a little story about how someone made a phone call to the office because he said to a customer who wears the pants in your family because The husband had to ask the wife first before he moved forward with whatever job they were doing. I told him I get the same thing in my line of work but I have never once said to a customer who wears the pants in your family. So he installs my electrical part which took less than 10 minutes they were here no more than a half an hour which is on home surveillance. After the installation he said do you want me to go upstairs and check the heat or can you do it I said I'll do it She's in her robe she wouldn't appreciate that then he proceeded to say oh yeah I definitely want to go upstairs and I said are you kidding me she would have a meltdown he said yeah you should let me go upstairs I can go check your heat and then it dawned on me this guy does not know how to talk to customers I felt extremely violent after hearing that so I was done with him at that point. So we get outside the older guy was in the van the younger guy pulls out his cell phone and says to me the bill is $699.00 and I said are you kidding me why would it be that kind of money? So then he hands me his completely shattered phone and I said do you have virus protection on this phone and he said no I didn't know you can have virus protection on your cell phone and I said you absolutely can what network are you on and he said AT&T and I said you probably have a free virus protection with your plan why would you not have virus protection your phone could be compromised and you don't even know it. He then told me that his bank account had got hit for dollar increments so that means they were testing his account which also means his phone is compromised and this company is accepting credit card payments over employee personal phones. So we call up the company asking how the day come up with their prices and can they break down the itemized bill she said they don't do it like that they just charge a flat fee I just looked at another video and a guy got charged $300 and 50 something dollars for a gasket how in the world am I being charged $699 for a unit that I could have bought online because I looked for it at $65 The top price for what I was looking for was $85. The reception is said that they were going to have accounting call and they never called. And the best part is my significant other is head of HR and does accounting so she knew the right questions to ask and the woman fumbled. I have disputed my charge and being that I am a business owner I would expect a customer to do the same thing to me that price was outrageous.
Frequently Asked Questions About Aspinwall Baystate
What is the best way to make a plumbing, heating or air conditioning service request?
Aspinwall offers many options to make a service appointment. You can call our office, book an appointment online, email our office, or chat on our website.
Do you work with Mass Save and heat pumps, to potentially get a $10,000 rebate from my utility company?
Yes, all of our heat pump estimates are free, and we are on the Heat Pump Installer Network, with Mass Save. We are able to work with our customers on rebates and 0% financing loans, all facilitated through the Mass Save Program.
Do you have 24 hour plumbing, heating and air conditioning emergency services?
Yes, we have technicians available to respond to emergency requests!
Are you licensed and Insured?
Yes, Aspinwall Plumbing is fully licensed and insured. That means our technicians meet all state and local requirements to perform plumbing, heating, and air conditioning work in your home. Our insurance coverage also protects you and your property, so you can feel confident that the job will be done safely and professionally.
What services does Aspinwall Baystate specialize in?
Aspinwall Baystate specializes in plumbing, heating, cooling, and fireplace services and installations, including mini-split ductless heat pump systems and Navien tankless water heaters.
How can I schedule a service appointment with Aspinwall Baystate?
You can make a service appointment by calling their office, booking online, emailing, or chatting on their website.
Does Aspinwall Baystate offer emergency services?
Yes, they have 24-hour emergency plumbing, heating, and air conditioning services available with technicians on call.
Is Aspinwall Baystate licensed and insured?
Yes, Aspinwall Plumbing is fully licensed and insured, ensuring all technicians meet state and local requirements and providing protection for you and your property.
Where is Aspinwall Baystate located and what are their office hours?
Aspinwall Baystate is located at 400 Libbey Pkwy, Weymouth, MA 02189. The office is open Monday through Friday from 7:30 AM to 4:00 PM, with weekend closures.
Does Aspinwall Baystate help with Mass Save rebates and financing?
Yes, they provide free heat pump estimates and work with Mass Save to offer potential rebates and 0% financing loans through the Heat Pump Installer Network.
What brands does Aspinwall Baystate work with?
They work with brands including Bryant, Ecobee, Goodman, Lennox, Mitsubishi, and Navien.
Can I pay for services at Aspinwall Baystate using credit cards?
Yes, Aspinwall accepts payment options including American Express, Mastercard, Visa, cash, checks, and financing options.
Are there nearby places that customers of Aspinwall Baystate might find useful?
Yes, nearby places include Coffee King for a coffee break, Weymouth Dental Arts for dental care, and Boxerbrand for restaurant equipment and supplies. Customers can visit these locations before or after their service appointments.
How can neighboring businesses like Boston Standard Company and Building Automation Systems assist Aspinwall customers?
Boston Standard Company and Building Automation Systems nearby offer plumbing and HVAC services, which might complement or provide additional resources to Aspinwall Baystate's customers.
Are there recreational or fitness options near Aspinwall Baystate for customers?
Yes, options such as Matt Duffy Baseball Academy and Dedeco Brazilian Jiu Jitsu provide fitness and sports activities nearby that customers might enjoy.