Window World Westfield provides high quality, energy-efficient vinyl replacement windows, siding, doors, and more. Known for our Lifetime Warranty, Window World is the biggest exterior remodeler in the U.S. These products come professionally installed by industry experts. Window World has earned many J.D. Power awards, the Good Housekeeping Seal, energy star rating, and partnership with St. Jude Children's Research Hospital. Our professional design consultants can help you find the perfect products to beautify & modernize your home.
We had a ton of work done this summer by these guys and I really can't speak more highly of their work and professionalism. Siding, foam insulation, front porch replacement and most recently a crew replaced a large 2 pane fixed picture window with new double hung opening windows. They showed up right on time, did a great job and completely cleaned up after themselves. Crew leader Ryan, with Kyle and Tyler were GREAT! Thanks guys and thanks Window World!
MM
Mike
Sep 19, 2025
1.0
Could not even get them to show up on time for their appointments. My belief is if you can't show up on time for that then you probably won't be able to deliver your windows in on time or install them on time
DW
Dave Ward
Aug 29, 2025
5.0
We had a new formal entrance door with sidelights installed by Window World. We are very pleased with the product. It looks great and is a big improvement over the previous door.
We were very pleased with the installers, Jeremy and Adam. They were professional and friendly and worked well together. They went above and beyond to make sure everything looked great.
We highly recommend Window World and will certainly consider them for any future projects.
ES
Elizabeth Sexton
Jun 26, 2025
5.0
I screened 5 companies prior to selecting Window World. Their in-person presentation was low-key, informative, took under an hour of my time, and there was no predatory pricing. I did not have to "sign on the dotted line" to receive a reduction in my quote. Window World was the ONLY company that emailed a quote to me good for 12 months. None of the 4 other companies would leave their quotes with me nor would send me a formal quote.
After visiting their Westfield facility, a representative came out to conduct a confirmation of the number of windows and measurements.
On the morning of the installation, Ariel and crew showed up promptly. Ariel came in, introduced himself, told me exactly how the crew would be working, and what to expect throughout the day. Each crew member working both inside and outside of my home was polite and professional. The installation went smoothly and their clean-up was fantastic. The crew did not play loud music and there was no yelling back and forth. It was a well-oiled machine. After the installation was complete (started at 8 a.m. and was finished by 1:30 p.m. - 18 windows), Ariel walked throughout the house with me to review the installation, and demonstrate how the windows and screens operated. I could have not been happier with this installation. I highly recommend Window World.
DM
Deborah Mccarthy
Sep 14, 2024
5.0
In August of 2024, we had our gutters replaced. At exactly 1pm the team was here, on time as promised. They took the time to talk us through what would be done. The cutting and installation was done on site and very well planned out. Afterwards, the team again walked us through what they did and asked for any questions. Very impressed with the attention to detail and most importantly including us in the process. The gutters by the way look great!!
Frequently Asked Questions About Window World of Western Massachusetts
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
What payment methods and financing options does Window World of Western Massachusetts offer?
Window World offers various payment methods including cash, check, and financing options which may vary depending on the promotional period. For detailed options, please contact them directly.
Are replacement windows installed from the inside or outside?
Most replacement windows are installed from the outside, but in some cases, installation from the inside may be necessary. The installation expert will assess your situation on the day of installation.
Does Window World install replacement windows throughout the year? Will installation lead to significant heat or cooling loss?
Yes, installation is available year-round. Installations typically take one day with crews working on one window at a time to minimize heat or cooling loss. Energy savings from new windows outweigh any temporary energy costs during installation.
How should I prepare my home for window replacement installation?
Remove curtains, blinds, or window treatments and have security sensors turned off by your security company. Provide a clear path to the windows and remove wall decorations near windows to prevent damage during installation.
How long does it take to receive and install custom replacement windows?
Manufacturing times vary since windows are custom-built. Installation typically takes around 30 minutes per window plus additional time for trim and cleanup, with the entire job generally completed in one day.
What warranty does Window World provide for their windows and doors?
All windows and patio doors come with a manufacturer’s lifetime limited warranty and a repair labor guarantee valid for as long as you own your home.
What happens to my old windows after installation?
Old windows are removed and properly disposed of unless you request to keep them. Notify the installation crew before installation day if you wish to retain your old windows or storm windows.
Who do I contact if there is a problem with my windows after installation?
You can contact Window World for assistance, as many common issues are easily fixed and may not indicate a defect.
What are the business hours of Window World of Western Massachusetts?
Window World is open Monday through Friday from 8:30 AM to 5:00 PM, and on Saturday from 8:00 AM to 2:00 PM. They are closed on Sundays.
What nearby places can I visit before or after my appointment at Window World Westfield?
Nearby places include Hampton Ponds State Park for outdoor activities, Golden Peacock for Chinese dining, and Hampton Ponds Plaza for shopping. These locations offer opportunities to relax or shop while visiting the area.
Are there nearby dining options close to Window World of Western Massachusetts?
Yes, dining options near Window World include Golden Peacock (Chinese restaurant), Millie's Kitchen - Deli & Pizzeria (Italian and pizza), and other eateries located at Hampton Ponds Plaza.
How can nearby transit or service locations help me visit Window World in Westfield?
Nearby services such as Penske Truck Rental and Pioneer Valley Rider Training may assist customers who are moving or needing driving lessons. Also, the proximity to community centers like Project New Hope might be helpful for community members visiting Window World.