Jim Dorsey and Son, Inc is a licensed and insured plumbing, heating and air conditioning contractor. We can handle everything in your home from servicing your kitchen sink to installation of new high efficiency heating or cooling systems. !
Specializing in residential efficiency equipment, we have the knowledge to show you how to have a better climate in your home! As a Mass Save partner we can guide you through the loan and rebate process to maximize your rebates, and of course the efficiency of your home!
Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.
Responsiveness
The business is noted for its quick response times and effective communication, with many customers appreciating timely scheduling and follow-ups.
Quality of Work
Reviews highlight the high quality of work performed, with technicians being thorough and efficient in diagnosing and fixing issues.
Pricing Transparency
Some customers expressed concerns about pricing transparency, indicating that upfront costs were not always clearly communicated before work was performed.
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Marley Centrella
4 days ago
5.0
We had Jim Dorsey & Son replace all of our Commercial rooftop HVAC units (5 units in total)
Derek and his crew were efficient, clean, respectful and knowledgeable.
They came out to evaluate what was needed and provided a quote within a reasonable time, answered any questions we had and Tom even came back to double check capacity upon my request.
There was a small delay in getting the job installed but Derek made sure to make up for the lost time by working diligently to get our heat up and running.
We were pleasantly surprised at how smooth the install was from start to finish.
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Laurie Craw
5 days ago
5.0
The guys were great. They fixed everything under my sink not just the leak. The price was good. I highly recommend them. Also they came within an hour after I called. Awesome
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Rony C (Roy)
5 days ago
5.0
Absolutely outstanding service! Joe & Greg arrived earlier than scheduled, add main water shut-off valve, fixed pipe issues at the garage, and explained everything clearly. Professional, knowledgeable, and efficient. Price was fair. Very satisfied and would recommend Jim Dorsey & Son,Inc.
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Rong D
Dec 22, 2025
5.0
Huge thank to Jim Dorsey and Son for boiler repairs! I own one of those boiler that is undergoing a recall repair.
They were super easy to work with and schedule the repair for me. Shaun was awesome—really friendly, knew exactly what he was doing, and explained it well to me. I knew nothing about boiler, and Shaun tried to explained it in plain English, and show me pictures to make sure I follow. It’s such a relief to get the boiler back to work in winter especially before holiday. If your heater is acting up, don't even bother calling anyone else. They are experts!
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Eric Christ
Dec 20, 2025
5.0
First they answer the phone every time I called. More than I can say about the last 3 companies I called that I left messages and they never returned my call, rude. If they didn't want my money have the decency to tell me!
Joe and Greg were very professional, friendly and clean. I just needed my boiler cleaned and they did the best job that has ever been done on my system. It is running better than it ever has! The price was higher than what I am used to BUT the way I was treated from the first phone calls to the finished product I feel like it was worth it.
I will continue to use them! You should too!
As I often say... you only have one chance to make a first impression and they nailed it with a great one!
Frequently Asked Questions About Jim Dorsey and Son, Inc.
What type of services does Jim Dorsey and Son, Inc. offer?
Jim Dorsey and Son, Inc. provides licensed and insured plumbing, heating, and air conditioning services, including kitchen sink servicing and installation of high-efficiency heating or cooling systems.
Are Jim Dorsey and Son, Inc. licensed and insured?
Yes, they are a licensed and insured contractor for plumbing, heating, and air conditioning services.
What hours is Jim Dorsey and Son, Inc. open?
Jim Dorsey and Son, Inc. is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Can Jim Dorsey and Son, Inc. help with energy efficiency and rebates?
Yes, as a Mass Save partner, they can guide you through loan and rebate processes to maximize your rebates and improve home efficiency.
Where is Jim Dorsey and Son, Inc. located?
They are located at 82 Ingell Street, Taunton, MA 02780, USA.
How can I contact Jim Dorsey and Son, Inc.?
You can call their main phone number at +1 508-822-6728 or their alternate number at +1 800-339-6728.
Is there a website where I can learn more about Jim Dorsey and Son, Inc.?
Yes, their website is http://www.jimdorseyandson.com/.
What nearby community venues could I visit before or after my service appointment?
Nearby you can visit community venues such as the SGT Shane Duffy American Legion or the Taunton V.F.W. (Elks #150) for events or social gatherings.
Where is the closest public utility for emergency services near Jim Dorsey and Son, Inc.?
The Taunton Water Department is nearby, which could be useful if you need water utility services or information.
Are there any local spots to grab a coffee or snack near Jim Dorsey and Son, Inc.?
Yes, Dunkin' is located nearby, offering donuts, coffee, and smoothies, ideal for a quick break before or after your appointment.