Jim Dorsey and Son, Inc.

4.8
627 reviews
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Business Details

82 Ingell Street, Taunton, MA
02780, United States
(508) 822-6728
http://www.jimdorseyandson.com/
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About

HVAC ContractorAir Conditioning ContractorHeating ContractorPlumber
Jim Dorsey and Son, Inc is a licensed and insured plumbing, heating and air conditioning contractor. We can handle everything in your home from servicing your kitchen sink to installation of new high efficiency heating or cooling systems. ! Specializing in residential efficiency equipment, we have the knowledge to show you how to have a better climate in your home! As a Mass Save partner we can guide you through the loan and rebate process to maximize your rebates, and of course the efficiency of your home!

Location

Jim Dorsey and Son, Inc.
82 Ingell Street, Taunton, MA
02780, United States

Hours

Reviews

4.8
627 reviews
5 stars
576
4 stars
23
3 stars
4
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the technicians for their professionalism, courtesy, and knowledge.

Timeliness

Many reviews highlighted the prompt response times and punctuality of the service technicians.

Quality of Work

The quality of service and repairs was frequently noted as excellent, with many customers expressing satisfaction with the outcomes.

Customer Service

Customers appreciated the friendly and helpful customer service, both over the phone and in-person.

Reliability

The business was recognized for being dependable and trustworthy, with many customers stating they would recommend the service to others.
  • MM
    Melissa
    4 days ago
    5.0
    My husband and I are extremely happy with the service Tom and his team (Gage and Dante) provided. Everyone was friendly, courteous, and respected our property. Also, we would like to thank Jim Dorsey & Sons for supporting veterans and the discount that was provided to us. Overall, we will do business again with Jim Dorsey & Sons.
  • EM
    Ellen Murphy
    4 days ago
    5.0
    Shawn came quickly when we had no heat and was able to trouble-shoot the problem. All parts needed to fix the problem were on hand. I was happy to not have to schedule another day for the fix. Well prepared and well informed.
  • PC
    Pamela Colaneri
    Nov 17, 2025
    5.0
    Outstanding customer service and professionalism! Now all my heating and air conditioning service/maintenance all under one roof! Eddie and Kyle were fantastic during the installation of our new LG mini Split.
  • IS
    Irina Stan
    Nov 8, 2025
    5.0
    Ed was punctual and he called me to announce he was on his way. Very courteous, he quickly identified the issue, made the necessary repairs and kept me informed during the process. He made sure everything was in good working condition before he left. Ed did a great job, my house is warm again. Thank you!!!
  • MV
    Michael Valenzano
    Nov 5, 2025
    5.0
    I got quotes from several companies and this one saved me well over $1,000. I thought there had to be some sort of catch but it ended up being a honest quote and a great deal. Tom and Kyle were top-notch installers. On time, Polite and professional, these guys had my broken water heater swapped out with a new one and everything cleaned and removed in under 2 hours. They got here at 8am and I was taking a hot shower by 11. If I could leave more stars I would.
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Frequently Asked Questions About Jim Dorsey and Son, Inc.

What type of services does Jim Dorsey and Son, Inc. offer?

Jim Dorsey and Son, Inc. provides licensed and insured plumbing, heating, and air conditioning services, including kitchen sink servicing and installation of high-efficiency heating or cooling systems.

Are Jim Dorsey and Son, Inc. licensed and insured?

Yes, they are a licensed and insured contractor for plumbing, heating, and air conditioning services.