Jim Dorsey and Son, Inc.

4.8
661 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorPlumber
Jim Dorsey and Son, Inc is a licensed and insured plumbing, heating and air conditioning contractor. We can handle everything in your home from servicing your kitchen sink to installation of new high efficiency heating or cooling systems. ! Specializing in residential efficiency equipment, we have the knowledge to show you how to have a better climate in your home! As a Mass Save partner we can guide you through the loan and rebate process to maximize your rebates, and of course the efficiency of your home!

Location

Jim Dorsey and Son, Inc.
82 Ingell Street, Taunton, MA
02780, United States

Hours

Reviews

4.8
661 reviews
5 stars
609
4 stars
23
3 stars
4
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.

Responsiveness

The business is noted for its quick response times and effective communication, with many customers appreciating timely scheduling and follow-ups.

Quality of Work

Reviews highlight the high quality of work performed, with technicians being thorough and efficient in diagnosing and fixing issues.

Pricing Transparency

Some customers expressed concerns about pricing transparency, indicating that upfront costs were not always clearly communicated before work was performed.
  • MC
    Marley Centrella
    4 days ago
    5.0
    We had Jim Dorsey & Son replace all of our Commercial rooftop HVAC units (5 units in total) Derek and his crew were efficient, clean, respectful and knowledgeable. They came out to evaluate what was needed and provided a quote within a reasonable time, answered any questions we had and Tom even came back to double check capacity upon my request. There was a small delay in getting the job installed but Derek made sure to make up for the lost time by working diligently to get our heat up and running. We were pleasantly surprised at how smooth the install was from start to finish.
  • LC
    Laurie Craw
    5 days ago
    5.0
    The guys were great. They fixed everything under my sink not just the leak. The price was good. I highly recommend them. Also they came within an hour after I called. Awesome
  • RR
    Rony C (Roy)
    5 days ago
    5.0
    Absolutely outstanding service! Joe & Greg arrived earlier than scheduled, add main water shut-off valve, fixed pipe issues at the garage, and explained everything clearly. Professional, knowledgeable, and efficient. Price was fair. Very satisfied and would recommend Jim Dorsey & Son,Inc.
  • RD
    Rong D
    Dec 22, 2025
    5.0
    Huge thank to Jim Dorsey and Son for boiler repairs! I own one of those boiler that is undergoing a recall repair. They were super easy to work with and schedule the repair for me. Shaun was awesome—really friendly, knew exactly what he was doing, and explained it well to me. I knew nothing about boiler, and Shaun tried to explained it in plain English, and show me pictures to make sure I follow. It’s such a relief to get the boiler back to work in winter especially before holiday. If your heater is acting up, don't even bother calling anyone else. They are experts!
  • EC
    Eric Christ
    Dec 20, 2025
    5.0
    First they answer the phone every time I called. More than I can say about the last 3 companies I called that I left messages and they never returned my call, rude. If they didn't want my money have the decency to tell me! Joe and Greg were very professional, friendly and clean. I just needed my boiler cleaned and they did the best job that has ever been done on my system. It is running better than it ever has! The price was higher than what I am used to BUT the way I was treated from the first phone calls to the finished product I feel like it was worth it. I will continue to use them! You should too! As I often say... you only have one chance to make a first impression and they nailed it with a great one!

Frequently Asked Questions About Jim Dorsey and Son, Inc.

What type of services does Jim Dorsey and Son, Inc. offer?

Jim Dorsey and Son, Inc. provides licensed and insured plumbing, heating, and air conditioning services, including kitchen sink servicing and installation of high-efficiency heating or cooling systems.

Are Jim Dorsey and Son, Inc. licensed and insured?

Yes, they are a licensed and insured contractor for plumbing, heating, and air conditioning services.