Certified by H2O Care, Inc - Stow Office (Middleton HQs) • Apr 05, 2026
Water Purification EquipmentPump SupplierWater PurifiersWater Cooler SupplierWater Softening Equipment Supplier
H2O Care, formerly Aquatek and SafeWell, Solves Your Water Problems! Trusted Professionals for water testing, water softening, well pumps and water filtration systems. We combine water quality expertise with on-staff licensed Master & Journeyman plumbers for controlled quality assurance. Our full service staff will provide long-term maintenance to get optimum performance and longevity out of your filtration equipment. Call us today to schedule a free consultation.
Details
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by H2O Care, Inc - Stow Office (Middleton HQs) • Apr 05, 2026
Certified by H2O Care, Inc - Stow Office (Middleton HQs) • Apr 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
5.0
262 reviews
5 stars
257
4 stars
4
3 stars1
2 stars0
1 star0
SL
Susan Langlois
3 days ago
5.0
So happy with this service! My tech was David G. and the service he provided was Superb! He was not only very polite, but he was very informative as well. He explained every question and concern I had. What a great asset he is to H2O Care!
PG
Paul Gron
Apr 3, 2026
5.0
Great company to do business with. Nate came first to assess my needs. He was friendly, very knowledgeable and thorough. Kyle came out to do the work. Excellent job, also very knowledgeable and perfectly put together the system I needed. Very nice clean job. Highly recommended.
JC
Joan Callahan
Apr 1, 2026
5.0
I had a well pump failure and replacement and asked H2O Care to tend to my system as a follow up. Chris did a great job and explained how everything is working. Very professional and efficient. Thanks!
SD
Sanjeev Dali
Mar 25, 2026
5.0
I have had amazing experiences with H2O care. The whole house water treatment was carried out by H2O care. Reverse Osmosis drinking water system has been awesome addition. H2O care was also successful in removing any small amount of Bacteria from well water. Overall wonderful experience. Their responsiveness is unmatched.
SM
Sherry Moore
Mar 24, 2026
5.0
Extremely confident, pleasant, and professional. I couldn’t be happier! They solved all my problems, improved my water quality, and I had a pleasant time chatting with them along the way.
Frequently Asked Questions About H2O Care, Inc - Stow Office (Middleton HQs)
What are the most common water problems in the New England region?
In private wells, Hard water, Iron, manganese, low pH, hydrogen sulfide, radon and arsenic are common. Some public water supplies also have hard water, elevated levels of iron and manganese and may also have levels of chlorine (used for disinfection purposes), that may cause objectionable odor and taste.
What are the main signs to look for in well water contamination?
Iron: brown or reddish colored staining in tubs, toilets, shower stalls
Manganese: Brownish staining in dishwasher, tubs, shower stalls. Higher levels can create musty odors.
Low pH: bluish green staining in sinks, toilets or other fixtures (this is dissolved copper)
Hydrogen sulfide: Rotten egg smell
Radon & Arsenic: Only detectable through lab water tests
What are the main signs to look for in bad city water?
Again, look for staining in sinks, tubs, showers and other fixtures as well as objectionable tastes & odors. Also, turbidity (cloudiness or other discoloration) in the water may indicate a quality problem. Do not mistake air bubbles in the water as a water quality issue.
Is my city water fluoridated?
You may contact your town to see if they fluoridate your water. Also, they may already disclose this in their Annual Water Quality Report, which is a requirement. If you wish to remove it, a reverse osmosis membrane technology system works beautifully.
Is it safer to have city water or well water?
One is no safer than the other. Your city or town performs frequent testing and must report any health threat contaminants above the EPA limit. If your well has proper water treatment equipment installed in your home and you have it tested on a consistent periodic basis, safety should not be a problem.
My water has a rotten-egg or sulfur smell and taste. What does that mean?
This typically means there is hydrogen sulfide gas in your water, not harmful at low levels, but aesthetically displeasing. It can be removed with proper equipment and technology. Another potential cause of this type of smell is high manganese in the water.
Why does my water taste like chlorine and can I get rid of that taste?
Most municipalities chlorinate the water at their treatment facility before sending it into the distribution system on the way to our homes.
Some cities and towns use chloramines (which is a chlorine, ammonia mixture). Depending on the distance your home is from the treatment facility in the distribution system, the level of residual chlorine or chloramine in the water will vary. Chlorine can be removed with activated carbon filtration quite effectively. Chloramine can also be effectively removed with a specialized, catalytic activated carbon.
My water has a metallic smell and taste. How do I get rid of this?
This is typically due to iron in the water or a very low pH which can dissolve some of the copper and other metals from your pipes into the water. A combination of a water softener and pH neutralization system can correct this problem.
How often should I test my water?
If you are on a private well, testing once a year or so is typically fine. However, if there is construction or other “earth shaking” activity in your area which could potentially have an impact on underground aquifer flows, you may consider testing sooner. Also, be aware of any sudden changes in your water quality in terms of taste, smell or look.
What services does H2O Care, Inc - Stow Office provide?
They offer water testing, water softening and filtration system installation and repair services, along with long-term maintenance to optimize equipment performance.
Where is H2O Care, Inc - Stow Office located and what are its business hours?
Located at 117 Great Road, Stow, MA 01720, the office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does H2O Care provide free water testing?
Yes, free water testing is one of their specialties to help identify water quality issues.
What common water problems are detected by H2O Care in New England?
They commonly detect hard water, iron, manganese, low pH, hydrogen sulfide, radon, and arsenic contamination in well and public water supplies.
How often should private well water be tested according to H2O Care?
Typically, private well water should be tested once a year or sooner if there are changes in water taste, smell, or nearby construction activity.
What payment methods does H2O Care accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is H2O Care, Inc wheelchair accessible and welcoming to LGBTQ customers?
Yes, the location has wheelchair accessible entrance, seating, restroom, and is an LGBTQ-friendly and transgender safe space.
How can nearby places like Stow Department of Public Works help customers visiting H2O Care?
Stow Department of Public Works can provide information on local water supply and public water issues, helping customers better understand their water quality concerns before consulting H2O Care.
What nearby recreational spots can customers visit before or after their appointment at H2O Care?
Customers can enjoy outdoor activities at nearby places like Shelburne Farm, Heath Hen Meadow, or Captain Sargent Conservation Land, making their visit in Stow more enjoyable.
Are there accommodation options near H2O Care for customers coming from out of town?
Yes, nearby accommodations include Amerscot House Inn and Pilot Grove Apartments providing convenient lodging options for visitors.
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