Business Details
About
Water Purification EquipmentPump SupplierWater PurifiersWater Cooler SupplierWater Softening Equipment Supplier
H2O Care, formerly Aquatek and SafeWell, Solves Your Water Problems! Trusted Professionals for water testing, water softening, well pumps and water filtration systems. We combine water quality expertise with on-staff licensed Master & Journeyman plumbers for controlled quality assurance. Our full service staff will provide long-term maintenance to get optimum performance and longevity out of your filtration equipment. Call us today to schedule a free consultation.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
H2O Care, Inc - Stow Office (Middleton HQs)
873 Great Rd, Stow, MA
01720, United States
Hours
Reviews
5.0
235 reviews
5 stars
230
4 stars
4
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Timeliness
Customers frequently mention that technicians arrive on time and complete their work efficiently.
Quality of Work
The quality of service is highly rated, with many reviews highlighting thorough diagnostics and effective solutions.
Cleanliness
Technicians are noted for maintaining cleanliness during and after service, ensuring homes are left tidy.
Communication
Technicians effectively communicate the work being done and provide helpful maintenance tips.
- MHMichael HoreshDec 31, 20255.0We had an issue with our softner and I called the emergency line. Chris immediately returned my call, walked me through the Regen cycle and helped me resolve the issue with no problem at all. And this was all on New Years Eve so I really appreciated all of his help! We've had nothing but great experiences with H2O and we continue to recommend their services to friends and family!a
- MMMikeDec 30, 20255.0This company is very reasonable on price and also punctual.
- KGKaren GallupDec 24, 20255.0Love H2O. We had a flow problem Couldn’t flush toilet and then was h your hands. Elaine sent Nate right out. Nate was very knowledgeable and explained a great deal that we hadn’t known in a way we understood. Everything was clean and tidy when he left and he came back first thing the next day to finish up before our company came. Awesome in every way. Thank you
- DFDanielle FriesDec 19, 20255.0Mike T. did an excellent job of diagnosing the problem we had with our reverse osmosis system. He has serviced our whole house system and our radon system for many years. His work is high-quality and the service is above and beyond. We appreciate it!!
- TTTracyDec 15, 20255.0Adrian arrived on time and immediately introduced himself. He was polite, professional, and personable. He made sure I knew what to do after he changed the filters and cleaned up after himself! It was definitely an easy process working with H2O and having my filters changed!
Frequently Asked Questions About H2O Care, Inc - Stow Office (Middleton HQs)
What are the most common water problems in the New England region?
In private wells, Hard water, Iron, manganese, low pH, hydrogen sulfide, radon and arsenic are common. Some public water supplies also have hard water, elevated levels of iron and manganese and may also have levels of chlorine (used for disinfection purposes), that may cause objectionable odor and taste.
What are the main signs to look for in well water contamination?
Iron: brown or reddish colored staining in tubs, toilets, shower stalls
Manganese: Brownish staining in dishwasher, tubs, shower stalls. Higher levels can create musty odors.
Low pH: bluish green staining in sinks, toilets or other fixtures (this is dissolved copper)
Hydrogen sulfide: Rotten egg smell
Radon & Arsenic: Only detectable through lab water tests
What are the main signs to look for in bad city water?
Again, look for staining in sinks, tubs, showers and other fixtures as well as objectionable tastes & odors. Also, turbidity (cloudiness or other discoloration) in the water may indicate a quality problem. Do not mistake air bubbles in the water as a water quality issue.
Is my city water fluoridated?
You may contact your town to see if they fluoridate your water. Also, they may already disclose this in their Annual Water Quality Report, which is a requirement. If you wish to remove it, a reverse osmosis membrane technology system works beautifully.
Is it safer to have city water or well water?
One is no safer than the other. Your city or town performs frequent testing and must report any health threat contaminants above the EPA limit. If your well has proper water treatment equipment installed in your home and you have it tested on a consistent periodic basis, safety should not be a problem.
My water has a rotten-egg or sulfur smell and taste. What does that mean?
This typically means there is hydrogen sulfide gas in your water, not harmful at low levels, but aesthetically displeasing. It can be removed with proper equipment and technology. Another potential cause of this type of smell is high manganese in the water.
Why does my water taste like chlorine and can I get rid of that taste?
Most municipalities chlorinate the water at their treatment facility before sending it into the distribution system on the way to our homes.
Some cities and towns use chloramines (which is a chlorine, ammonia mixture). Depending on the distance your home is from the treatment facility in the distribution system, the level of residual chlorine or chloramine in the water will vary. Chlorine can be removed with activated carbon filtration quite effectively. Chloramine can also be effectively removed with a specialized, catalytic activated carbon.
My water has a metallic smell and taste. How do I get rid of this?
This is typically due to iron in the water or a very low pH which can dissolve some of the copper and other metals from your pipes into the water. A combination of a water softener and pH neutralization system can correct this problem.
How often should I test my water?
If you are on a private well, testing once a year or so is typically fine. However, if there is construction or other “earth shaking” activity in your area which could potentially have an impact on underground aquifer flows, you may consider testing sooner. Also, be aware of any sudden changes in your water quality in terms of taste, smell or look.
What services does H2O Care, Inc - Stow Office provide?
They offer water testing, water softening and filtration system installation and repair services, along with long-term maintenance to optimize equipment performance.
Where is H2O Care, Inc - Stow Office located and what are its business hours?
Located at 117 Great Road, Stow, MA 01720, the office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does H2O Care provide free water testing?
Yes, free water testing is one of their specialties to help identify water quality issues.
What common water problems are detected by H2O Care in New England?
They commonly detect hard water, iron, manganese, low pH, hydrogen sulfide, radon, and arsenic contamination in well and public water supplies.
How often should private well water be tested according to H2O Care?
Typically, private well water should be tested once a year or sooner if there are changes in water taste, smell, or nearby construction activity.
What payment methods does H2O Care accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is H2O Care, Inc wheelchair accessible and welcoming to LGBTQ customers?
Yes, the location has wheelchair accessible entrance, seating, restroom, and is an LGBTQ-friendly and transgender safe space.
How can nearby places like Stow Department of Public Works help customers visiting H2O Care?
Stow Department of Public Works can provide information on local water supply and public water issues, helping customers better understand their water quality concerns before consulting H2O Care.
What nearby recreational spots can customers visit before or after their appointment at H2O Care?
Customers can enjoy outdoor activities at nearby places like Shelburne Farm, Heath Hen Meadow, or Captain Sargent Conservation Land, making their visit in Stow more enjoyable.
Are there accommodation options near H2O Care for customers coming from out of town?
Yes, nearby accommodations include Amerscot House Inn and Pilot Grove Apartments providing convenient lodging options for visitors.