We Deliver the Best Customer Experience South Shore Heating & Cooling's goal is to build long-term relationships with customers who want outstanding customer service and fair treatment. Our prices are always competitive, regardless of how long you have been with the company. South Shore Heating & Cooling is adamant about fair, equal pricing for all customers. You might get a come-on offer that seems lower than our price, but you won't find the full service benefits that South Shore Heating & Cooling offers
Technicians are consistently described as prompt, professional, and knowledgeable, providing thorough explanations and efficient repairs.
Customer Satisfaction
Many customers express high satisfaction with the service received, recommending the company and its technicians for their courteous and attentive approach.
Response Time
The business is noted for its quick response times, often addressing urgent heating and cooling issues promptly, even on weekends.
Technical Expertise
Technicians demonstrate strong problem-solving skills and expertise, effectively diagnosing and resolving HVAC issues.
Product Reliability
Some customers reported ongoing issues with specific products, particularly Lennox thermostats, indicating a need for improvement in product reliability.
JG
Jim G
1 day ago
5.0
Focused in on what appears to be the problem with noise from our heating system and recommended a fairly easy fix. We appreciate his expertise and we expect his recommendations will fix the problem.
KF
Kelley Freda
Dec 30, 2025
5.0
I've had to call South Shore twice for no heat. Both times were on weekends and the technician arrived within an hour. I would recommend asking for Morgan- he was friendly, explained the problem and the fix and was really efficient!
RW
Raymond Weishaupt
Dec 26, 2025
1.0
We have had three service calls in the past 6 weeks, plus several hundred dollars for parts, adding up to close to a thousand dollars and still have our heating problem unresolved. We are definitely not pleased.
BF
bob fantaroni
Dec 22, 2025
5.0
He was fantastic, very pleasant and obviously knew his job! He stayed around to make sure the boiler ran its cycle and so glad he did he had to make 1 final setting and perfection ….works great!
The whole company process and crew I would recommend to anyone! I’m very happy that my gut directed me to you, your promptness and willingness to answer question was so hi caliber and to the crew showing up on time, allocating 5 workers the whole day to complete the job by 2:30… very impressive!
Brian returned to fine tune the temp response by the thermostats and he was excellent at problem solving the necessary repairs. Great personality and very attentive to all my questions and very respectful and courteous!
Thank you
Bob
JD
Jen Davies
Dec 19, 2025
5.0
I know I left a review a year ago but I have to leave another. Russ is amazing, as is everyone I deal with there. But his caring approach for my 100-year-old dad's comfort while fixing the heating system was just astounding. The company, in general, tried and tried (and succeeded!) to fix a pesky problem. It always feels like it isn't about money with them, it's about pride. I absolutely would not hesitate to recommend or use again.
Frequently Asked Questions About South Shore Heating & Cooling
What services does South Shore Heating & Cooling provide?
South Shore Heating & Cooling offers HVAC contracting, air conditioning, and heating services with a focus on outstanding customer service and fair treatment.
What are the operating hours of South Shore Heating & Cooling?
They are open Monday through Friday from 7:00 AM to 4:30 PM and closed on weekends.
Where is South Shore Heating & Cooling located?
They are located at 57 White's Path, South Yarmouth, MA 02664, USA.
How can I contact South Shore Heating & Cooling?
You can call them at +1 508-398-6901 or email info@southshoreheatingcooling.com.
What payment options does South Shore Heating & Cooling accept?
They accept American Express, Cash, Check, Discover, Invoice, MasterCard, Traveler's Check, and Visa.
When was South Shore Heating & Cooling established?
The company was established in 1946 and has been servicing Cape Cod since 1959.
Are there any home improvement stores near South Shore Heating & Cooling?
Yes, nearby home improvement stores include Fairview Millwork and Kitchens, SEACON, and Cape Save.
What nearby services can complement HVAC installations?
Nearby services like Yarmouth Appliance Clinic for appliance repair and Granite City Electric Supply and Showroom for electrical supplies can complement HVAC work.
Are there any recreational facilities close to South Shore Heating & Cooling?
Yes, the Cape Cod Rough Riders sports and recreation venue and KD Physical Therapy & Fitness gym are nearby and offer active life and fitness options.
Can customers visit other local businesses near South Shore Heating & Cooling during their appointment?
Absolutely. Customers can visit places like Island Tan & Apparel for clothing or the Cape Cod Day Spa for relaxation before or after their HVAC service.