Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA
4.9140 reviews
Business Details
About
HVAC ContractorAir Conditioning ContractorHeating ContractorPlumber
Our goal, as a company, is to provide homeowners with innovative solutions and services designed to keep their home comfortable, safe, and healthy. From energy efficient home heating solutions to environmentally-friendly air conditioning systems and home plumbing solutions, our team of technicians approach every project with a single, unwavering goal - to deliver the best quality of products & services possible. Client satisfaction is our #1 priority and every member of our team is ready and willing to go the extra mile to make sure we deliver, every time.
Location
Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA
4 Industrial Dr W, South Deerfield, MA
01373, United States
Hours
Reviews
4.8
140 reviews
5 stars
133
4 stars1
3 stars2
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the technicians, highlighting their courteous and respectful demeanor.
Communication
Many reviews noted excellent communication from the office staff and technicians, with timely responses and clear explanations throughout the service process.
Quality of Work
The quality of installation and maintenance work received high marks, with customers expressing satisfaction with the thoroughness and efficiency of the service provided.
Customer Service
Numerous reviews emphasized the outstanding customer service, with technicians going above and beyond to ensure customer satisfaction and address concerns.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing high costs for services and parts, which led to mixed feelings about overall value.
- KJKim JuradoDec 17, 20255.0I've used Western Mass Heating & Cooling for several years now and they are great! I always purchase an annual mainenance agreement for my gas furnance and AC which helps me keep track of maintence and I get 24/7 emergency service if there is a problem which I haven't had to use yet. They are always very professional, kind, and happy to answer any questions I might have. This month I just called them for plumbing services to clean out kitchen and bathroom pipes and replace my main water shut-off valve which started leaking. The technician did a great job.
- KFKent FaerberNov 28, 20255.0Matt, Gianni, Chaas et al did a great job replacing the boiler, manifold, and pumps for our whole-house, 5-zone radiant floor and domestic hot water heating system. It was a complicated project but they did it during the heating season, quickly and efficiently causing minimal disruption. And Collin Cheek as Project Manager was very helpful in making the right choices to solve our problem. We have been very happy working with WMHCP!
- WPWilliam ProulxNov 25, 20255.0Great service and communication from their office. Tim and Eric installed our water heater and went above and beyond. Very happy with their work, service and pricing.
- PPPaul Andrew PowellNov 19, 20255.0I've had a long-standing (I'll call it) systemic problem with heating system. Several HVAC service reps from different companies tried to fix to no avail. Much money down the drain. But now (fingers crossed) looks as though Greg (nice guy) may have finally figured out the problem. Very impressed.
- EREvan RiceNov 17, 20255.0My technician was a pleasure to work with and very knowledgeable. Customer service was also very helpful,highly recommend Western Mass Heating and cooling
Frequently Asked Questions About Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA
What types of services does Western Mass Heating, Cooling & Plumbing, Inc. offer?
They provide energy efficient home heating solutions, environmentally-friendly air conditioning systems, and home plumbing solutions.
Where is Western Mass Heating, Cooling & Plumbing, Inc. located?
They are located at 4 Industrial Dr W, South Deerfield, MA, 01373, USA.
What are the business hours of Western Mass Heating, Cooling & Plumbing, Inc.?
They are open Monday to Friday from 7:30 AM to 4:00 PM, and closed on Saturdays and Sundays.
How can I contact Western Mass Heating, Cooling & Plumbing, Inc.?
You can contact them by phone at +1 413-268-7777.
What categories of services does Western Mass Heating, Cooling & Plumbing, Inc. belong to?
They are categorized as HVAC Contractor, Air Conditioning Contractor, Heating Contractor, and Plumber.
Is there a website where I can learn more about Western Mass Heating, Cooling & Plumbing, Inc.?
Yes, their website is https://westernmassheatingcooling.com/
Are there convenient places nearby where I can get automotive parts or truck repair if needed?
Yes, FleetPride, an automotive parts and truck repair store, is located nearby and may be helpful for those visiting the area.
What local dining options are near Western Mass Heating, Cooling & Plumbing, Inc.?
BBA Deli Market is a nearby delicatessen and restaurant where customers can enjoy Polish cuisine before or after their visit.
Are there convenient places for gas or coffee near Western Mass Heating, Cooling & Plumbing, Inc.?
Yes, both Irving Oil and Circle K offer gas, convenience store items, and coffee nearby, useful for customers traveling to or from the business.
If I need postal services near the area, where can I go?
The United States Postal Service post office is located nearby and can be used for shipping and mailing needs.