Brand Certified
Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA
4.9(145 reviews)
Certified by Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA • Mar 01, 2026
Business Details
4 Industrial Dr W, South Deerfield, MA
01373, United States
Certified by Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA • Mar 01, 2026
(413) 268-7777
Certified by Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA • Mar 01, 2026
https://westernmassheatingcooling.com/
Certified by Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA • Mar 01, 2026
About
Certified by Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA • Mar 01, 2026
HVAC ContractorAir Conditioning ContractorHeating ContractorPlumber
Our goal, as a company, is to provide homeowners with innovative solutions and services designed to keep their home comfortable, safe, and healthy. From energy efficient home heating solutions to environmentally-friendly air conditioning systems and home plumbing solutions, our team of technicians approach every project with a single, unwavering goal - to deliver the best quality of products & services possible. Client satisfaction is our #1 priority and every member of our team is ready and willing to go the extra mile to make sure we deliver, every time.
Location
Certified by Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA • Mar 01, 2026
Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA
4 Industrial Dr W, South Deerfield, MA
01373, United States
Hours
Certified by Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA • Mar 01, 2026
Reviews
4.9
145 reviews
5 stars
139
4 stars1
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and responsiveness of the staff, highlighting their willingness to answer questions and provide thorough explanations.
Efficiency
Many reviews noted the quick response times for service calls and the efficient completion of installations and repairs, often exceeding customer expectations.
Technical Expertise
Technicians were frequently described as knowledgeable and skilled, successfully diagnosing and resolving complex issues with heating and cooling systems.
Communication
The business received positive feedback for clear communication throughout the service process, from initial inquiries to follow-up after service.
Pricing Concerns
Some customers expressed dissatisfaction with perceived high costs and additional fees, indicating a need for clearer pricing transparency.
- JCJana Chicoine3 days ago5.0Prompt professional service, thank you!
- JGJason GFeb 5, 20265.0When Superior (formerly Osterman) left us without heat during the recent brutal cold snap, Western Mass Heating stepped up when we needed them most. Superior ignored our multiple desperate calls for help—no callbacks, just endless runaround with out-of-state phone reps. Space heaters couldn't keep up as indoor temperatures dropped to 41°F—we were truly in a bind. At 2 a.m., we finally called Western Mass Heating in desperation. They answered in just two rings with a local rep who said, "We'll be there in 30 minutes." Technician Kevar arrived quickly, worked efficiently, showed real sympathy for our situation, and even followed up later to make sure everything was still okay. We're incredibly grateful and will never use anyone else again. Thank you, Western Mass Heating—you truly saved the day!
- AHAnna H.Feb 4, 20265.0We’ve only had good experiences with this company. A pipe was leaking in our basement and they were here at 7:30am this morning and fixed the issue. Efficient, knowledgeable, solid work. Would definitely recommend!
- AGAnne GriffinJan 27, 20265.0Wow, what an amazing company. Jessie helped us out with a Buderus system that was not working properly. She really knows her stuff! Even though she had just had a 21 hour day, she came and rescued me and my house from what would have become a frozen pipe disaster. I appreciate how she was able to troubleshoot and creatively solve what seems to me to be quite a complicated problem It's refreshing to meet someone with so much knowledge, enthusiasm and kindness. Thank you!
- CJCara Cusson JablonskiJan 23, 20265.0Really easy to contact and they replied promptly. They were able to send someone out to do maintenance on my furnace fairly quickly, and the price was very reasonable.
Frequently Asked Questions About Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA
What types of services does Western Mass Heating, Cooling & Plumbing, Inc. offer?
They provide energy efficient home heating solutions, environmentally-friendly air conditioning systems, and home plumbing solutions.
Where is Western Mass Heating, Cooling & Plumbing, Inc. located?
They are located at 4 Industrial Dr W, South Deerfield, MA, 01373, USA.
What are the business hours of Western Mass Heating, Cooling & Plumbing, Inc.?
They are open Monday to Friday from 7:30 AM to 4:00 PM, and closed on Saturdays and Sundays.
How can I contact Western Mass Heating, Cooling & Plumbing, Inc.?
You can contact them by phone at +1 413-268-7777.
What categories of services does Western Mass Heating, Cooling & Plumbing, Inc. belong to?
They are categorized as HVAC Contractor, Air Conditioning Contractor, Heating Contractor, and Plumber.
Is there a website where I can learn more about Western Mass Heating, Cooling & Plumbing, Inc.?
Yes, their website is https://westernmassheatingcooling.com/
Are there convenient places nearby where I can get automotive parts or truck repair if needed?
Yes, FleetPride, an automotive parts and truck repair store, is located nearby and may be helpful for those visiting the area.
What local dining options are near Western Mass Heating, Cooling & Plumbing, Inc.?
BBA Deli Market is a nearby delicatessen and restaurant where customers can enjoy Polish cuisine before or after their visit.
Are there convenient places for gas or coffee near Western Mass Heating, Cooling & Plumbing, Inc.?
Yes, both Irving Oil and Circle K offer gas, convenience store items, and coffee nearby, useful for customers traveling to or from the business.
If I need postal services near the area, where can I go?
The United States Postal Service post office is located nearby and can be used for shipping and mailing needs.
Brand Certified Facts from Western Mass Heating, Cooling & Plumbing, Inc. - HVAC Contractors in Western MA
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Certified March 01, 2026Yext Knowledge Graph
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