Maffei Services

Reviews

• RM

  Richard Martin

  6 days ago
  5.0
  The team came out promptly and did a wonderful job!
• JM

  John Maher

  Dec 31, 2025
  5.0
  Had a kitchen sink drain pipe that came disconnected. Maffei was able to make an appointment for the next morning and put me on standby for the day I called. They ended up not being able to come the day I called but they were very communicative and called me and let me know without my having to wonder or track them down. The plumber came the next morning exactly when they said, and finished the work in less than an hour. Very helpful, and I was without my sink for less than 24 hours.
• NN

  Nicole Morin (Nikki)

  Dec 17, 2025
  5.0
  Everything about dealing with this company is positive. From scheduling with Michelle to the technician, Ryan P. Both Ryan and Michelle were kind and proactive. Appreciate your help in my emergent situation.
• BB

  banerjitushar

  Dec 13, 2025
  1.0
  I scheduled a routine service/maintenance visit for my Navien water heater, which was installed in 2021 when the building was constructed. During the visit, the technician did not run any diagnostic tests (no combustion analysis, no gas detector test, no CO measurements, no documentation). Instead, he stated that he “smelled gas,” said the heat exchanger was cracked, and immediately recommended full replacement of the unit ASAP. No evidence, measurements, or test results were provided to support these claims. The gas was not shut off, the unit was not red-tagged, and no manufacturer (Navien) diagnostics or warranty process was initiated. The recommendation appeared to be based solely on visual inspection and smell, rather than proper testing. After consulting additional sources and learning what proper diagnostics should include, it was clear that the conclusions presented were unsupported and felt like fear-based selling rather than an evidence-based service call and nothing is wrong with my Navien water heater. I would strongly recommend not using this company and if you do use this company for service ask for documented test results before agreeing to any major repair or replacement.
• DB

  David Bayuk

  Dec 9, 2025
  4.0
  The quality of the service was excellent the two men who came out to my home were very polite very respectful and very thorough. The only thing that stopped me was the price in this case I'm afraid it was too high for me so I am going to a different vendor for my need only because it's not within their purview anyway it's a drain snake which is not what they do as a specialty so no offense taken and no offense meant

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