Many customers praised the technicians for being professional, friendly, and informative during their service calls.
Timeliness
Numerous reviews highlighted the quick response times and prompt arrival of technicians for emergency services.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and installations, noting thoroughness and expertise.
Pricing Concerns
Some customers felt that the pricing was high for certain services, leading to mixed feelings about overall value.
Communication
Customers appreciated the clear communication from technicians regarding the work being done and any necessary explanations.
RC
Robert Van Cour
2 days ago
5.0
Called for electric help,as i had some failures in part of house. GEM SPENT MOST OF THE DAY,CALLED IN FOR HELP AND GOT IT DONE
HT
Hamid Tehranian
4 days ago
5.0
I had an excellent experience with Christopher Brouwer from GEM today. He was very respectful, professional, and pleasant throughout the visit. Christopher diagnosed and fixed the heating issue quickly and took the time to clearly explain what the problem was and how it was resolved. I really appreciated his efficiency and clear communication. Great service—I would definitely recommend Christopher and GEM.
IP
Ida Pardo
6 days ago
5.0
Nathan and his assoc. were very professional and informative. He persisted and cleared up the block in drain. Good job!!
FC
Frank Calapai
Dec 30, 2025
5.0
We had a contract with another company who was just not responding. We went to GEM for service and Nick was our technician. We had a great experience. We waited 4 days for the other company. Nick had our furnace working in less than a day.,
WH
Wanda Hardy
Dec 25, 2025
5.0
I came home after working to no heat on Christmas Day. My son-in-law called GEM, and they sent Nick within the hour— for an emergency call which was only $199.00 on Christmas Day!! Thank goodness!! Nick was friendly, kind, and extremely professional. He took the time to explain how the furnace works and what he believed was causing the issue. He stayed to ensure it cycled on and off properly, then recommended a new filter and some cleaning, which he completed quickly and efficiently. We are so grateful for his help. Huge shout-out to Nick for coming through on Christmas Day and taking such great care of me!!
Frequently Asked Questions About GEM Plumbing and Heating
What services does GEM Plumbing and Heating offer?
GEM Plumbing and Heating offers plumbing, heating, cooling, and electrical services for both homes and businesses.
Where is GEM Plumbing and Heating located?
GEM Plumbing and Heating is located at 375 Paramount Dr, Raynham, MA 02767, USA.
What are the business hours for GEM Plumbing and Heating?
GEM Plumbing and Heating operates 24 hours a day, 7 days a week.
How can I contact GEM Plumbing and Heating?
You can contact GEM Plumbing and Heating by phone at +1 774-226-8295 or email at info2@gemplumbing.com.
Does GEM Plumbing and Heating have an online presence?
Yes, they have a website at https://askgem.com and social media profiles on Facebook and Instagram (@gemplumbing).
Is GEM Plumbing and Heating an established company?
Yes, GEM Plumbing and Heating is a longtime, family-run company established in 1949.
What nearby locations might be useful when visiting GEM Plumbing and Heating?
Nearby locations include Nestle Waters, North America (coworking space) and CET Group USA (printing and financial services), which might be useful for business visitors.
Are there convenient delivery or shipping services near GEM Plumbing and Heating?
Yes, there are several FedEx locations nearby including the FedEx World Service Center, FedEx Ship Center, and a FedEx Drop Box, which can be helpful for shipping needs.
What medical services are near GEM Plumbing and Heating?
Nearby medical-related services include Collins Sports Medicine (physical and occupational therapy), Johnson & Johnson (health and medical), Corin USA (health and medical), and the May Center for Adult Services (professional and retirement services).
Are there local businesses nearby that could complement services from GEM Plumbing and Heating?
Yes, businesses like Vivint Solar (solar installation), Yukon Landscaping (landscaping and gardening), and Ed Gallagher & Son Plastering (contractor services) can complement home and business improvement needs.