About
HVAC ContractorElectrician
Location
Wilson Brothers Heating, Air Conditioning & Electrical
35 Lomar Park Dr, Pepperell, MA
01463, United States
Hours
Reviews
4.9
1,218 reviews
5 stars
1,141
4 stars
43
3 stars5
2 stars7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, courteous, and knowledgeable, providing excellent service.
Customer Service
While many customers praised the service, some expressed frustration with delays in communication and follow-up on estimates.
Quality of Work
Customers frequently noted the high quality of work performed, with many expressing satisfaction with installations and repairs.
Timeliness
Most reviews highlight the punctuality of technicians, although there were some complaints about delays in service and parts availability.
Communication
Technicians are commended for clear explanations of services and issues, though some customers reported issues with overall customer service responsiveness.
- SSSuketu Shah4 days ago5.0Evan did a great job repairing our furnace. We have a manufacturing defect and he provided pictures that not only showed the issue but other potential causes that the manufacturer may use to bypass liability. Thanks Evan.
- AFAndrea Fine5 days ago5.0My water feeder to the ice machine was leaking. Came same day, diligently worked and fixed problem right away. Great with customer! Will refer this company to others!
- EDErika Delandy5 days ago5.0I had to call emergency service. Dylan was professional and very thorough. Explained everything he did and what I needed to do going forward. He got my heat back on!! THANK YOU.
- DTDan ToomeyNov 7, 20255.0Wilson Bros. are next level. They saved me $10k plus by not making a mistake by going with another company who were just trying to sell me all the bells and whistles to fix my broken boiler. Had a well known heating/plumbing co. check out my aging boiler that wasnt dispersing heat. They told me key parts on it were fried and that the boiler was barely salvageable AND and I was better off buying a whole new boiler and system from them. Well, I called Wilson Bros for a 2nd opinion and glad I did. Nothing on my heating system was fried and all my boiler needed was a good cleaning and minor tuning which I was told could give me another solid 5 plus years of life from it. AND I saved a boat load. Staff are extremely professional and heating geeks who knew everything about my old system. They are next level and will tell you straight vs try to just sell you an unnecessary expensive fix. Go with them! They honestly made my day
- SSSusanNov 6, 20255.0Tyler was technically very capable and went above and beyond to hook up the garage door again so I didn’t have to climb up to do it. He fixed several things that were broken and clearly communicated what he had done and the cost of the repairs. Thank you!
Frequently Asked Questions About Wilson Brothers Heating, Air Conditioning & Electrical
What services does Wilson Brothers Heating, Air Conditioning & Electrical provide?
Wilson Brothers offers heating, air conditioning, and electrical services, including 24/7 emergency support.
Where is Wilson Brothers Heating, Air Conditioning & Electrical located?
The business is located at 35 Lomar Park Dr, Pepperell, MA 01463, USA.
What are the normal business hours for Wilson Brothers?
They are open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Since when has Wilson Brothers Heating, Air Conditioning & Electrical been in business?
Wilson Brothers was established in the year 2000.
How can I contact Wilson Brothers Heating, Air Conditioning & Electrical?
You can reach them by phone at +1 978-433-5373 or visit their Facebook page.
Are there any automotive repair services near Wilson Brothers Heating, Air Conditioning & Electrical?
Yes, nearby automotive repair options include Custom Coach, Murphy Motorsports, AJ Auto Repair, LAS Truck & Auto, Keystone Precision & Engineering, and Drew's Powder Coating.
What nearby places can customers visit related to HVAC and plumbing services?
Nearby related services include R A Mechanical Inc for HVAC services and Wilson Brothers Heating & Air Conditioning for plumbing and HVAC.
Is there a nearby educational or recreational facility close to Wilson Brothers?
Yes, AirQuest Paragliding and Paraglide New England offer sports and recreational activities, which customers might enjoy before or after visiting Wilson Brothers.
What nearby businesses can customers visit for metal fabrication or welding services?
Nearby metal fabrication and welding service providers include Murphy Welding and Astron Inc.
Does Wilson Brothers Heating, Air Conditioning & Electrical offer 24/7 emergency services?
Yes, Wilson Brothers provides 24/7 heating, cooling, and electrical services to meet urgent customer needs.