Precision Home Services

4.9
1006 reviews

About

HVAC ContractorHeating Equipment SupplierHeating ContractorAir Conditioning ContractorAir Quality ConsultantElectrical Installation ServiceElectricianGenerator Service & RepairExterior LightingElectric Vehicle Charging Station
Precision Home Services is a local HVAC company serving residents in Worcester County, Blackstone Valley and MetroWest. Our mission is to make families more comfortable in their homes by offering cost-effective, high-efficiency solutions and exceptional service. Contact us anytime for emergency repair service, or to request a free estimate on new installs and replacements.

Details

  • Onsite servicesAvailable

Location

Precision Home Services
5 Goddard Rd, Northborough, MA
01532, United States

Hours

Reviews

4.9
1,006 reviews
5 stars
974
4 stars
14
3 stars
1
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as knowledgeable, professional, and courteous, providing thorough explanations and respectful service.

Customer Service

Many customers praised the company's responsiveness and communication, highlighting their willingness to address questions and concerns.

Quality of Work

The installation and repair work performed by the technicians received high marks for being efficient, clean, and effective, with many customers expressing satisfaction with the results.

Timeliness

Customers frequently noted the promptness of service, with many technicians arriving on time and completing jobs quickly.

Mixed Experiences

While many reviews are positive, there are a few negative experiences regarding billing practices and service errors, indicating some inconsistency in customer satisfaction.
  • KG
    Karen Green
    3 days ago
    5.0
    Ryan arrived on time, addressed the problem and provided me options for my boiler repair. Once decided what work would be done, Ryan got right to it. During the job, other Precision team mates delivered parts and helped. Once job was complete Ryan checked to see that all was functioning well. Job site was also thoroughly cleaned. I am very happy with the Professional service I recieved from Precision.
  • EB
    Elizabeth Beshai
    Dec 31, 2025
    5.0
    Jack and Emory were great - professional, informative, respectful of my home, and friendly! They did a great job fixing my heat on a very cold day, and made sure there were no other problems. I appreciated Jack’s efficient diagnosis of the issue yesterday, and his thorough assessment of what was needed to ensure the system was in proper working order. Precision is a great company - reliable, professional and honest. We highly recommend!
  • TS
    Tyna Son
    Dec 29, 2025
    5.0
    I had the pleasure of working with Ed, Beau, and Ryun throughout the entire process. I had three different companies come out to look at my heating system, but Ryun and Beau really stood out with their excellent customer service and knowledge. Ryun took the time to thoroughly inspect the system instead of immediately pushing a full furnace replacement. He showed me photos and clearly explained the issue, which I really appreciated. Ed completed the new gas furnace installation and did a wonderful job. He answered all of my questions, and the installation was quick, clean, and seamless from start to finish. The estimate was reasonable, and the overall experience was smooth and professional. I would definitely recommend this company to others.
  • MA
    Michael Alexander
    Dec 28, 2025
    1.0
    Do not recommend. Hired this company for a duct cleaning. They left the furnace in my attic turned off so we didn’t have heat. Hired another more competent company to come out and resolve the issue. Requested that Precision perform a dryer vent cleaning as a courtesy for the inconvenience and the cost of hiring a company to come out, and they didn’t even have the decency to respond. This is an incompetent company that refuses to make things right. Would you hire them? These companies are a dime a dozen. Find a decent one.
  • EM
    EVELYN MAK
    Dec 22, 2025
    5.0
    Precision Home Services is the best company I have had servicing my home, bar none!! I came to Precision through serendipity -- the failure of American Home Shield (whom I had contracted since 1999 when I bought my house in California; when I moved to Massachusetts in 2023, I contracted them as well) in providing me covered service in Clinton MA, citing that they didn't have any contractor servicing my area and told me to find my own contractor and then reimburse me. That's when Precision came into my picture. I was happy with the maintenance team and signed up for its annual HVAC maintenance plan. When AHS failed to reimburse me for Precision's initial maintenance trip, I cancelled my AHS home warranty, after 26 years!! What's the point of paying for the "peace of mind" that isn't there when you need it!! As to Precision, I was impressed with its maintenance team and ventured to ask for a complete review of my HVAC system (which I already did with two other contractors; but after spending over $3,000, I didn't get any improvement in my comfort level). Mike, the estimator, came and did a comprehensive review; I was impressed with his attention to detail and expertise. So I proceeded with replacing the system for the main floor and basement and improving the mini-split system for the 2/F. Ed and Tom showed up for the work. Throughout the 4 days, they executed their work with care, expertise, patience and respect. Precision, you ARE the best; keep up the great work!! I hope more homeowners would have the opportunity to enjoy your service. BTW, I rarely write review; only do so for the very best and the truly worst.

Frequently Asked Questions About Precision Home Services

What services does Precision Home Services offer?

Precision Home Services offers HVAC services including heating, air conditioning, air quality consultation, electrical installation, generator service and repair, exterior lighting, and electric vehicle charging station installation.

In which areas does Precision Home Services provide service?

They serve residents in Worcester County, Blackstone Valley, and MetroWest regions.