Precision Home Services

4.9
990 reviews

About

HVAC ContractorHeating Equipment SupplierHeating ContractorAir Conditioning ContractorAir Quality ConsultantElectrical Installation ServiceElectricianGenerator Service & RepairExterior LightingElectric Vehicle Charging Station
Precision Home Services is a local HVAC company serving residents in Worcester County, Blackstone Valley and MetroWest. Our mission is to make families more comfortable in their homes by offering cost-effective, high-efficiency solutions and exceptional service. Contact us anytime for emergency repair service, or to request a free estimate on new installs and replacements.

Details

  • Onsite servicesAvailable

Location

Precision Home Services
5 Goddard Rd, Northborough, MA
01532, United States

Hours

Reviews

4.9
990 reviews
5 stars
959
4 stars
14
3 stars
1
2 stars
4
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, friendliness, and responsiveness of the staff, highlighting their willingness to explain processes and answer questions.

Technical Expertise

Technicians demonstrated strong technical knowledge and problem-solving skills, effectively diagnosing and resolving issues while educating customers about their systems.

Timeliness

Many reviews noted the prompt response times for service calls, with technicians often arriving on the same day or within a few hours.

Cleanliness and Respect

The installation and service teams were commended for their cleanliness and respect for customers' homes, leaving work areas tidy after completing jobs.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences, recommending Precision Home Services for HVAC and plumbing needs.
  • CT
    Clayton Tyler
    1 day ago
    5.0
    Scheduled Precision Heating & Cooling for an ongoing issue with our oil furnace tripping out. Ryun the Service Manager came out at the time they provided and was the utmost professional, knowledgeable and took the time to walk through options with me. Ryun didn’t just thrown on the “sales guy” hat and try and push me into a new furnace (even though ours is quite old) We truly appreciate Ryun and Precision’s support and service! If/when you require heating service, we would highly recommend calling Precision and Ryun! A new and very satisfied customer! Clayton Tyler
  • LM
    Lucia Messina
    4 days ago
    5.0
    From start to finish, everyone I had contact with at Precision was such a please to deal with. I replaced my furnace and AC with a hybrid system. Mike is extremely knowledgeable about all the HVAC systems and the Mass Save program. He didn't pressure me to make a deal; he made sure I understood everything related to my project. He was always professional, responsive, and diligent addressing any issues that came up. Ed, Tom and Nick were here for the better part of two days installing the new furnace and heat pump. Incredibly conscienscious; always making sure all floor areas were protected; explained what they were doing; appraising me of next steps and timing. It's a lot to have a team of "strangers" in my home for two days, but these guys were so polite and so well mannered and so helpful I almost hated to see them go! Highly recommend Precision!
  • GB
    Gillian Barry
    5 days ago
    5.0
    We had precision install a new heat pump. They were such a pleasure to work with. Deb helped me through the process of getting a home heat loan and scheduling. It made it all very easy. The whole crew was great. They were friendly, respectful of the house and very clean. Every morning they came at 7am and worked their butts off all day which made the project move quickly. Special shout out to our technician Tyler for walking me thru how everything worked and setting up the thermostats etc. Glad we found these guys! It takes a lot of stress off knowing they’re just around the corner when you need them.
  • SM
    Sieder Madrona
    Dec 2, 2025
    5.0
    My experience with Jack was excellent. He demonstrated strong professionalism, technical knowledge, and great attention to detail. He clearly explained what he was checking on the heating system, answered my questions, and made sure I understood what needed to be monitored. His approach inspired confidence and showed that he truly knows what he’s doing. He was also respectful, careful in the home, and transparent with his recommendations. Overall, I had a very positive experience and would definitely recommend Jack and Precision Home Services.
  • FT
    Faith Tirendi
    Nov 21, 2025
    5.0
    My experience with Precision Heating and Cooling was wonderful from beginning to end. I made an appointment online to have our dryer vent cleaned. Brenda from Precision reached out to me soon after to explain the process and confirm the appointment. She also confirmed the cost with me up front. Ryun showed up on the scheduled date and time and did a nice job cleaning our dryer vent - it had not been cleaned for quite some time. Ryun was very professional, friendly and obviously experienced and skilled in his field. I paid the up front cost that had been quoted to me by Brenda. I also had Ryun look at our boiler and we set up a maintenance plan. Overall this was a great experience and I would recommend this business highly!

Frequently Asked Questions About Precision Home Services

What services does Precision Home Services offer?

Precision Home Services offers HVAC services including heating, air conditioning, air quality consultation, electrical installation, generator service and repair, exterior lighting, and electric vehicle charging station installation.

In which areas does Precision Home Services provide service?

They serve residents in Worcester County, Blackstone Valley, and MetroWest regions.