Many customers praised the friendly and accommodating staff, highlighting their professionalism and willingness to assist.
Quality of Work
The quality of installations and repairs received positive feedback, with customers expressing satisfaction with the craftsmanship and results.
Timeliness
Customers frequently noted the prompt service and quick turnaround times for repairs and installations.
Pricing
Several reviews mentioned competitive pricing and value for money, with some customers noting significant savings compared to competitors.
Communication Issues
A few customers reported problems with communication and delays, particularly regarding follow-ups and parts availability.
LM
L M
Nov 13, 2025
5.0
Thank you City wide Glass! Thank you Kelly for your assistance in helping me pick just the right shower doors :) I also want to thank Kevin and Larry for the outstanding job they did, you guys rock!! Thanks again 😀
KC
Kevin Clapper
Sep 4, 2025
5.0
I want to thank Scott and his team at City Wide Glass for there prompt glass repair service for a customer of mine. One of my previous customers asked if I knew anyone in the glass repair industry that could quickly repair a broken French door glass panel. I called Scott and explained the situation, the glass was installed the next day. The homeowner was extremely pleased with the work and cost of the repair. TY City Wide Glass..!!
KC
Kara Carman
Jul 29, 2025
5.0
So easy to work with. The staff were extremely kind and fixed my sliding glass door!! Will be using them again!
MM
Maria
Jul 19, 2025
5.0
When we bought the house, there were a couple of windows that had been nicked by, I suppose, birds. We wanted to replace the glass on those two windows only. I called a couple of window companies and the answer was the same, we needed to replace the entire window. Then, I called Citywide and was pleasantly surprised to find out they did do small jobs, like replacing a damaged glass. I placed my order and within two days someone came to measure. Within a week we had new glass on our windows. The office clerk was extremely courteous and the installer was professional and knowledgeable. Thank you Citywide for getting the job done well, and for saving us money.
DB
Deborah Bender
Jul 10, 2025
1.0
**BEWARE DO NOT USE THIS COMPANY**
Replace a broken balancer on my window. I DO NOT KNOW HOW THIS COMPANY GOT THE RATING THEY DID - MY GUESS IS THAT THEY PAID FOR IT!
A rep came out to look at the window, found the broken balancer and took it with him telling me that they will get a replacment part and call me back with date for repair.
After 3 weeks and 4 follow up calls in which I was continually told that they were waiting for the manufacturer - here's what really happened: The part sat on someone's desk for 3 weeks and after my 4th follow up call it was given to someone who took 3 hours to tell me that the part would take 10 business day, after payment and that I would need 2 balancers since they come in a kit of 2 - Total cost $295.00 *I DON'T THINK SO!"
What types of glass services does Citywide Glass offer?
Citywide Glass provides auto glass, residential and commercial glass, shower enclosures, mirrors, tabletop glass, and glass shelves services.
Where is Citywide Glass located?
Citywide Glass is located at 425 State Road, North Dartmouth, MA 02747, USA.
What are the business hours for Citywide Glass?
Citywide Glass is open Monday through Friday from 7:30 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
How can I contact Citywide Glass?
You can reach Citywide Glass by phone at +1 508-484-8932 or +1 508-997-7703, or email at austin@citywideglass.net.
What payment options does Citywide Glass accept?
Citywide Glass accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Citywide Glass have a website and social media presence?
Yes, their website is https://www.citywideglass.net/ and their Facebook page is https://www.facebook.com/Citywideglass/.
What nearby automotive services can I use along with Citywide Glass?
Nearby Sparks Auto offers automotive repair and tire services, and Dartmouth Nissan provides auto parts, used car sales, and automotive retail, which could be convenient if visiting Citywide Glass for auto glass needs.
Are there dining options near Citywide Glass where I can eat before or after my visit?
Yes, nearby dining options include Gumbo Restaurant for Chinese cuisine, Churrascaria Tropeiro's Grill for Brazilian steakhouse, Max's for American fast food, and Smokey Bones BBQ for barbecue.
What healthcare facilities are near Citywide Glass if I need medical services?
Southcoast Health Urgent Care offers emergency and medical services near Citywide Glass, providing convenient healthcare access.
What wellness and beauty services are available near Citywide Glass?
Nearby wellness options include Britique Beauty Bar, Skin Deep Aesthetics spa, Fantastic Nail & Spa, and Anju Shrestha beauty salon and doctor.