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H2O Care Solves Your Water Problems! Trusted Professionals for water testing, water softening, well pumps and water filtration systems. We combine water quality expertise with on-staff licensed Master & Journeyman plumbers for controlled quality assurance. Our full service staff will provide long-term maintenance to get optimum performance and longevity out of your filtration equipment. In 2026, the Aquatek Filtration and Pump and SafeWell teams joined H2O Care! Call us today to schedule a free consultation.
H2O Care did a great job at installing and servicing our R/O water filter system. Their service and follow up is professional. They are prompt and courteous. I highly recommend them.
JO
John Olsen
6 days ago
5.0
The technician Marino Peña was very professional, seemed knowledgeable and answered any questions I had.
JK
Jamison Kissh
Mar 23, 2026
5.0
Adrian and the rest of the crew did a beautiful job on our install. The install was absolutely meticulous to the point that as they were wrapping up, Adrian noticed a mismatched wood screw and went to find one that matched.
PL
Pauline Lee
Mar 20, 2026
5.0
Adamo, the tech, did a great job servicing my water filtration system. Very through and knowledgeable. Pleasant to talk to.
LB
Lisa Brown
Mar 16, 2026
5.0
Super fast Service! Asked for an appointment, got one within a week’s time , technician called And gave me a half hour window for arrival, which I Requested, and was here for a half an hour- got the job done no issues!
What are the most common water problems in the New England region?
In private wells, Hard water, Iron, manganese, low pH, hydrogen sulfide, radon and arsenic are common. Some public water supplies also have hard water, elevated levels of iron and manganese and may also have levels of chlorine (used for disinfection purposes), that may cause objectionable odor and taste.
What are the main signs to look for in well water contamination?
Iron: brown or reddish colored staining in tubs, toilets, shower stalls
Manganese: Brownish staining in dishwasher, tubs, shower stalls. Higher levels can create musty odors.
Low pH: bluish green staining in sinks, toilets or other fixtures (this is dissolved copper)
Hydrogen sulfide: Rotten egg smell
Radon & Arsenic: Only detectable through lab water tests
What are the main signs to look for in bad city water?
Again, look for staining in sinks, tubs, showers and other fixtures as well as objectionable tastes & odors. Also, turbidity (cloudiness or other discoloration) in the water may indicate a quality problem. Do not mistake air bubbles in the water as a water quality issue.
Is my city water fluoridated?
You may contact your town to see if they fluoridate your water. Also, they may already disclose this in their Annual Water Quality Report, which is a requirement. If you wish to remove it, a reverse osmosis membrane technology system works beautifully.
Is it safer to have city water or well water?
One is no safer than the other. Your city or town performs frequent testing and must report any health threat contaminants above the EPA limit. If your well has proper water treatment equipment installed in your home and you have it tested on a consistent periodic basis, safety should not be a problem.
My water has a rotten-egg or sulfur smell and taste. What does that mean?
This typically means there is hydrogen sulfide gas in your water, not harmful at low levels, but aesthetically displeasing. It can be removed with proper equipment and technology. Another potential cause of this type of smell is high manganese in the water.
Why does my water taste like chlorine and can I get rid of that taste?
Most municipalities chlorinate the water at their treatment facility before sending it into the distribution system on the way to our homes.
Some cities and towns use chloramines (which is a chlorine, ammonia mixture). Depending on the distance your home is from the treatment facility in the distribution system, the level of residual chlorine or chloramine in the water will vary. Chlorine can be removed with activated carbon filtration quite effectively. Chloramine can also be effectively removed with a specialized, catalytic activated carbon.
My water has a metallic smell and taste. How do I get rid of this?
This is typically due to iron in the water or a very low pH which can dissolve some of the copper and other metals from your pipes into the water. A combination of a water softener and pH neutralization system can correct this problem.
How often should I test my water?
If you are on a private well, testing once a year or so is typically fine. However, if there is construction or other “earth shaking” activity in your area which could potentially have an impact on underground aquifer flows, you may consider testing sooner. Also, be aware of any sudden changes in your water quality in terms of taste, smell or look.
What services does H2O Care, Inc. offer?
H2O Care, Inc. offers water testing, water softening, and filtration systems with professional installation and maintenance.
What are common water problems in New England that H2O Care addresses?
Common issues include hard water, iron, manganese, low pH, hydrogen sulfide, radon, arsenic, and municipal chlorine levels affecting taste and odor.
How can I identify contamination in my well water?
Look for reddish or brown staining from iron, brownish staining or musty odors from manganese, bluish-green staining caused by low pH, rotten egg smell from hydrogen sulfide, and test for radon or arsenic in the lab.
Is city water safer than well water?
Neither is inherently safer; safety depends on frequent testing and proper treatment. City water is regularly tested and reported, while well water requires consistent testing and treatment equipment maintenance.
How can I remove chlorine or chloramine taste from my water?
Activated carbon filtration can effectively remove chlorine. Specialized catalytic activated carbon filtration can remove chloramines.
How often should I test my private well water?
Typically, test once a year unless there is construction or sudden changes in water quality, in which case test sooner.
What are H2O Care, Inc.'s business hours?
The company is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does H2O Care, Inc. accept multiple payment methods?
Yes, they accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, PayPal, and Visa.
Where is H2O Care, Inc. located and which areas do they serve?
They are located at 18 Lonergan Rd, Middleton, MA 01949, and they serve various cities including Beverly, Boxford, Georgetown, Gloucester, Newburyport, Andover, and counties in Massachusetts, New Hampshire, and Maine.
What nearby places can I visit when I come to H2O Care in Middleton?
Nearby you can visit The Plumbing Academy for vocational training, Paradise Mini Golf for family fun, and Subway or Dunkin' for a quick meal or coffee during your visit.
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