About
Heating Contractor
The DG Service Company has been providing HVAC/R services to local, private, and public organizations for over 25 years. Our mission is simple, keep our customers comfortable. Our vision: the most responsive, versatile, talented HVAC/R company in Southeastern MA.
Location
Hours
Reviews
4.8
242 reviews
5 stars
226
4 stars3
3 stars2
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and efficiency of the technicians.
Customer Support
There were mixed reviews regarding customer service responsiveness, with some customers experiencing delays and poor communication.
Reliability
While many customers reported positive experiences, a few highlighted issues with service not being performed as expected during maintenance visits.
Overall Satisfaction
Many customers expressed high satisfaction with the overall service and recommended the company, despite some isolated negative experiences.
- MMMike Maietta6 days ago5.0great service and knowledable technicians
- IIIzzySep 20, 20255.0Great service
- AFArlene FidalgoSep 12, 20255.0Professional courteous respectful of home
- TITodd IngersollAug 7, 20251.0We have had our AC units maintained annually for years with DG Services. This year 3 weeks after having our air handler unit serviced in the attic we had water pouring through the ceiling and fans on the second floor. We called and initially my wife was told they would get someone out in 2-3 weeks from Tanner. I called and Tanner had someone out later that day. When the technician came he said the drain lines were completely plugged and had not been cleaned by the other tech 3 weeks earlier. There were also switches that should have shut the unit off when water flooded the area and those had never been checked in the annual visit and therefore never stopped the flood from occurring. Grace the owner was in Europe and I asked that she call me upon her return and I have not heard back from her yet. I have called daily to speak with her leaving messages 2-3 times a day. As a matter of fact Tanner the gentleman answering the phone when he sees my caller id answers the phone "hello" no company name and then the standard answer "she will call in 5 min" or "she will call by the end of the day". No response as of yet 3 weeks later. Imagine my surprise when they sent a bill for "an emergency" visit to the house to fix what they hadn't done before in the maintenance I paid for. They are the ones that will receive a bill for the repairs to the house caused by there tech not doing the service we paid for. AVOID THEM AT ALL COSTS.
- LPLynn ParksJul 9, 20255.0Professional and addressed my questions
Frequently Asked Questions About DG Service Company
What services does DG Service Company provide?
DG Service Company provides HVAC/R services to local, private, and public organizations with over 25 years of experience.
Where is DG Service Company located?
DG Service Company is located at 23 County Road, Mattapoisett, MA 02739, USA.
What are the operating hours of DG Service Company?
DG Service Company operates 24 hours a day from Monday to Saturday and is closed on Sundays.
How can I contact DG Service Company?
You can contact DG Service Company by phone at +1 508-999-3882 or visit their Facebook page at https://www.facebook.com/472183349482830.
When was DG Service Company established?
DG Service Company was established in 1990 and has been serving Southeastern Massachusetts since then.
What is the mission and vision of DG Service Company?
Their mission is to keep customers comfortable, and their vision is to be the most responsive, versatile, and talented HVAC/R company in Southeastern MA.
What nearby dining options are available near DG Service Company?
Nearby dining options include What The Taco (Mexican restaurant), Nick's Homemade Pizza House (pizza and bar), Ying Dynasty (Chinese and Asian restaurant), and Walrus and Captain (American restaurant and pub).
Are there any nearby shopping or service businesses close to DG Service Company?
Yes, nearby shopping and service businesses include Blossoms Flower Shop, Central Equipment Co LLC, and Vynil Stage Records among others.
What financial or professional services are nearby DG Service Company?
Nearby financial and professional services include Dawson Real Estate, Homebridge Financial Services, Ulshoeffer CPAs, Asta Muldoon financial advising, Muldoon, Borges & Beauregard Ameriprise Financial, Peter P. Briggs Insurance Agency, Eastern Bank, and Webster Bank.
Is DG Service Company available on social media?
Yes, DG Service Company has a Facebook page where you can get updates and contact them.