Business Details
About
Heating ContractorEmergency Plumbers
LePrevost Plumbing, Heating & Cooling is a nationally recognized company based in Lee, Massachusetts. For the past sixteen years we have provided commercial and residential service to both the seasonal and year round residents of Berkshire County. We specialize in service and installations of all heating and domestic hot water systems for new construction and existing homes. We provide our customers with 24 hour emergency service and also offer a Preventive Maintenance Contract to those customers who would like to protect their investment and enjoy the many benefits of preferred customer status with us.
Location
Hours
Reviews
4.7
294 reviews
5 stars
263
4 stars
13
3 stars0
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the technicians for their professionalism, knowledge, and efficiency in resolving issues.
Timeliness
Many reviews highlighted the promptness of service, with technicians often arriving on time and completing jobs quickly.
Customer Experience
Overall, customers reported positive interactions with staff, noting their courteous and helpful nature.
Pricing Concerns
Some customers expressed concerns about pricing, mentioning that while the service is good, it can be perceived as expensive.
Mixed Feedback on New Clients
A few reviews indicated frustration regarding the company's availability for new clients, suggesting better communication is needed.
- MWMike Wilser6 days ago4.0The tech did an excellent job of performing the annual maintenance of our heating systems. Even pointed out that the filter on our humidifier should be replaced annually, something not mentioned by other techs in previous years. Only disappointment was he was 3 hours after the end of the scheduled arrival window.
- LFLisa F.Nov 17, 20255.0My recent experience was exactly what I’ve come to expect from LePrevost. The office staff was courteous, attentive and efficient. Technician Jacob S. arrived at my house within an hour of my initial call. He was personable, professional and very knowledgeable. He quickly diagnosed and fixed my circulating pump, restoring my hot water in no time flat. Fantastic service, as usual!
- PWPrescott WinterNov 14, 20255.0Emergency response for heating system during first col weather and snow if the test. Service was prompt, efficient and successful. Service tech was polite , professional; had done his homework on our system and account before he arrived.
- ODOtha DayNov 14, 20255.0Jacob was FANTASTIC! Friendly, kind, knowledgeable and PERSONABLE (an importanttrait when you have a stranger in your home.....he answered our questions fully as nd explained the needs AND limits of what he could do while recommending future courses of action. Thoroughly professional!! You did a great job hiring that young man.
- DEDonna EbbsNov 13, 20255.0From the day I inspected my new house to today (three years later), LeProvost has been responsive, clear and efficient. Shout out specifically to Julie on the bridge manning the customer reach-outs and Zack on the front lines (joined today by Ticia who was also great). Great communication on all fronts. They do their job and stand by their work. Can't ask for more.
Frequently Asked Questions About LePrevost Plumbing Heating & Cooling
What services does LePrevost Plumbing Heating & Cooling offer?
LePrevost Plumbing Heating & Cooling specializes in heating and domestic hot water system service and installations for both new construction and existing homes, serving commercial and residential customers.
Where is LePrevost Plumbing Heating & Cooling located?
LePrevost Plumbing Heating & Cooling is located at 18 Run Way, Lee, Massachusetts, 01238, USA.
What are the business hours of LePrevost Plumbing Heating & Cooling?
LePrevost Plumbing Heating & Cooling is open every day from 8:00 AM to 4:30 PM.
Does LePrevost Plumbing Heating & Cooling offer emergency services?
Yes, LePrevost Plumbing Heating & Cooling provides 24-hour emergency service to its customers.
Can customers schedule preventive maintenance with LePrevost Plumbing Heating & Cooling?
Yes, they offer a Preventive Maintenance Contract to help customers protect their investment and enjoy preferred customer benefits.
What payment options are accepted by LePrevost Plumbing Heating & Cooling?
They accept American Express, cash, check, contactless payments, Discover, financing, Mastercard, and Visa.
How can customers contact LePrevost Plumbing Heating & Cooling?
Customers can reach LePrevost Plumbing Heating & Cooling by phone at +1 413-243-1777 or via email at info@leprevostplumbingandheating.com.
What nearby businesses could complement a visit to LePrevost Plumbing Heating & Cooling?
Nearby businesses include Gateway Physical Therapy and Wellness for health needs, Berkshire Home Buyers Guide for real estate, and Braza, a lingerie and clothing store, offering convenient stops before or after your visit.
Are there automotive services near LePrevost Plumbing Heating & Cooling?
Yes, nearby automotive services include R.W.'s and RWs Inc for automotive repair, towing, and rentals, as well as Route 102 Auto Sales & Service for dealership and parts.
What local attractions or services are available near LePrevost Plumbing Heating & Cooling for visitors?
Visitors can explore Glass Bottom Brewery for local brews, visit the Lee Youth Association for community events, or shop at Berkshire Treats, a nearby gift shop.