Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Lakeville to get help with all of your equipment rental needs today!
I’ve used Sunbelt rentals several times in the past and live and work locally just down the street.
Just recently I started dealing with Michael Campbell and had a dozer come in for my property. I only needed it for a couple of days and as soon as I finished, I called the number left on the Receipt that they gave me to have them come in and pick it up.
Three days after that, I leave for vacation and find out that the machine sat there for about a week and a half. They tell me that no one called in to have the machine picked up which was absolutely 100% incorrect. I own my own company, I’m the one that rented the machine and I’m the one that called that day and spoke to someone about having it picked up. They told me of course it wouldn’t be picked up that day but within a couple of days. After that, nothing happened so obviously something on there and fell through the cracks yet instead of having the machine taken off the books when I called it in, which is what they told me it was going to be closed out that day. I was charged an additional day for it.
I reached out to Michael as well as the person that sent me the invoice to see if we could discuss this and it’s been a week later and I have yet to hear from anybody.
I rented equipment from Alta equipment just down the street, and that’s where I’ll be going from here on out. Every time I’ve reached out to them they returned my phone calls and my emails.
SH
Sean Higgins
Sep 18, 2018
1.0
Zero customer service as to thr equipment that I rented. No explanation as to how to use the machine. Nothing!
Called, asked if I can pick it up in a plup truck ? Yes. Then they load it with a fork lift.... Will I be able to get it out of the truck?
Do you have ramps? NO shoulder shrug.... Damaged my truck getting it out. 2 people & a land ramp to get it back in the truck.
When returning it; sorry, we ASSUME people know all about the equipment they rent.
Horrible service!
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need in order to rent a tool from Sunbelt Rentals?
To rent a tool, you need a driver's license or government-issued photo ID and a credit or debit card for upfront payment. No extra deposit is required. You can also apply for a Commercial Credit account online for more financial flexibility.
Is a deposit required when making a reservation at Sunbelt Rentals?
Customers without a line of credit do not need a deposit but must provide payment information at reservation. Credit customers have a deposit secured on their account until equipment is returned. Rapid Return rates offer refunds if equipment is returned within four hours of pickup.
Can I extend my equipment rental period?
Yes, you can contact the rental branch to extend your rental. Additional time and charges will be added to your contract and credit card. Rates for days, weeks, and 4-week periods are listed in the rental contract.
Can I return rented equipment to a different Sunbelt Rentals location?
Equipment should generally be returned to the original rental location. If you want to return it elsewhere, contact your rental store in advance for assistance in arranging a convenient alternative location.
Does Sunbelt Rentals offer delivery services for equipment rentals?
Yes, Sunbelt Rentals provides delivery from their network of locations for a fee based on equipment type, rental location, and project site distance. You can specify delivery dates and instructions when making a reservation.
What should I do if the rented equipment breaks while I'm using it?
Sunbelt Rentals inspects all equipment before rental. If a tool breaks, you can request service from the Equipment Detail page of your reservation or contact the rental branch for assistance or replacement. You can also purchase a Rental Protection Plan for damage coverage.
What are Sunbelt Rentals' hours of operation in Lakeville, MA?
Sunbelt Rentals in Lakeville is open Monday through Friday from 7:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
What popular places are near Sunbelt Rentals in Lakeville?
Nearby places include MaryLou's Coffee and Marylou's Coffee Shop for refreshments, Seasons Corner Market for convenience shopping, and the Shell gas station. Customers can grab coffee or supplies before or after visiting Sunbelt Rentals.
How can nearby financial services assist customers renting from Sunbelt Rentals?
Nearby financial services like Bluestone Bank and nearby ATMs such as LibertyX Bitcoin ATM and Santander Bank ATM offer customers convenient access to funds or banking services when renting equipment or managing payments.
Are there any professional service providers near Sunbelt Rentals that might be helpful for construction projects?
Yes, Zenith Consulting Engineers and Schlick Engineering are nearby engineering and architectural service providers. Customers might coordinate with these professionals along with Sunbelt Rentals for project success.