Customers consistently praised the quick response times, often receiving service within hours of their call, even during emergencies.
Customer Service
Many reviews highlighted the friendly, professional demeanor of the staff, with specific mentions of clear communication and thorough explanations of services.
Quality of Work
The quality of service was frequently noted, with customers appreciating the thoroughness and effectiveness of the work performed, including clean-up after service.
Honesty and Integrity
Customers appreciated the honest assessments provided by the team, with no pressure to upsell unnecessary services.
JE
Jennifer Eori
Dec 13, 2025
5.0
We had been using another septic system prior to finding Josh. We were told our Septic was probably in failure and we were looking at a very large bill to have it replaced. After finally being listened to by Josh and his team, they discovered that I did not in fact need a new septic system and the fix was much easier than we anticipated. He cleared his schedule and made time for Kevin and his son to come out within several days, dug up my septic system, and fixed the problem for a fraction of the price of replacing it. I am incredibly grateful that I was heard, I was listened to, and the problem was resolved quickly. It's quite a relief to have it fixed and quite a weight that has been lifted and we are incredibly grateful for Josh and Kevin.
AL
Anthony Lacina
Dec 30, 2024
5.0
Very few places today have old fashioned service, JMB certainly does! Josh is a true professional, who treats each customer with the highest respect. His drivers go over and above, and his trucks are spotless! When his men left my home, one could not tell that anyone was there! Very fast response, great service, great employees, and shows up when he promises. He is licensed to pump on the entire Cape. I give JMB the highest score and best accolades possible.
DG
Damon Green
Jan 13, 2024
5.0
Great customer service! They answered immediately! Thats real emergency service! The guy that came out was here within an hr and worked fast. He communicated everything to me to help us out.
They provided a military discount! As a veteran I truly appreciate the gratitude and the response time. Def I recommend!
MM
Monica Montoya-Quintero
Jul 16, 2021
5.0
After calling several companies and not even getting a call back from anyone, I heard on the radio a commercial for Josh septic and I decided to call. I got a call back the same day and booked a septic drain.
I was so pleased not only to finally have a schedule day but with their service, they were very professional, and fast. I definitely recommend them.
MD
Minuteman Diner
Jul 6, 2019
5.0
John was so awesome. my septic went last night I had 10 people staying at my house over July 4th weekend he did everything in his power to get someone to come and pump out my septic. Toilets would not flush and came in my Tubs... I know gross.
He was swamped with emergencies and I really appreciate him and his company. I’m a new customer
Very thankful!!!
Frequently Asked Questions About JMB Septic Service
What services does JMB Septic Service provide?
JMB Septic Service offers professional septic pumping, cleaning, and maintenance of septic systems.
Where is JMB Septic Service located?
JMB Septic Service is located at 306 Falmouth Rd Unit 5, Hyannis, MA 02601, USA.
What are the operating hours of JMB Septic Service?
JMB Septic Service operates 24 hours a day, 7 days a week, every day of the year.
How can I contact JMB Septic Service?
You can contact JMB Septic Service by phone at +1 508-524-5129 or by email at josh2376@gmail.com.
What payment methods does JMB Septic Service accept?
JMB Septic Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Which areas does JMB Septic Service serve?
JMB Septic Service serves the Hyannis, MA and Barnstable, MA areas.
Are there any convenient places to visit near JMB Septic Service?
Near JMB Septic Service, you can visit places such as Love Your Laundry for laundry services, Advance Auto Parts for automotive needs, and Sherwin-Williams for hardware and painting supplies.
What recreational facilities are close to JMB Septic Service?
Nearby recreational facilities include Impact Performance Training 2 gym, CD Strength and Fitness INC, and Bouncy Things & More gym for fitness and sports activities.
Are there any places of worship near JMB Septic Service?
Yes, near JMB Septic Service you can find Lagoinha Cape Cod Church and Bethel Assembly of God Church Hyannis for religious services.
Where can I find shipping and postal services close to JMB Septic Service?
UPS Access Point location nearby offers courier, delivery, and shipping services for your convenience.