For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
The inside Sales/Counter Representative, Frank DeGrazia went above and beyond to help my husband and me find a Kohler replacement stem (at another company) for our older (more than 60 years) tub . His extra research and help was amazing and a rare thing to find these days. We would Highly Recommend this Plumbing Supply Company.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of products does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply offers quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from leading manufacturers, suitable for both service calls and new construction plumbing projects.
What are the store hours for Ferguson Plumbing Supply in Franklin, MA?
The store is open Monday through Friday from 6:30 AM to 4:30 PM, Saturday from 7:00 AM to 11:00 AM, and closed on Sundays and holidays.
Does Ferguson Plumbing Supply offer delivery or in-store pickup?
Yes, Ferguson Plumbing Supply offers delivery, in-store pickup, and curbside pickup, but same-day delivery is not available.
Is there after-hours emergency service available at Ferguson Plumbing Supply?
Yes, for after-hours emergency, will call, and commercial water heater full service delivery, customers can call (800) 217-9480.
How can I get help with Ferguson.com or my online account?
You can contact Ferguson's customer support at 888-222-1785 or email customer.support@ferguson.com Monday to Friday, 8 a.m. to 8 p.m. EST for assistance with Ferguson.com or your account.
What payment methods are accepted at Ferguson.com?
Ferguson.com accepts Visa, Mastercard, and American Express for purchases.
Does Ferguson.com offer financing options?
Yes, Ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants.
What nearby Ferguson locations can customers visit for related plumbing and HVAC supplies?
Customers can also visit Ferguson Bath, Kitchen & Lighting Gallery for hardware and lighting fixtures and Ferguson HVAC Supply for HVAC products, both located near the Franklin, MA store.
Are there local amenities near Ferguson Plumbing Supply that customers might want to visit?
Nearby, customers can enjoy dining at Keebler Co, a restaurant and bakery, or visit the YMCA for fitness and community programs.
What nearby businesses support professional contractors visiting Ferguson Plumbing Supply?
Nearby businesses such as Block Builders, Certified Contractors, and Crown Lift Trucks provide construction and commercial equipment support for professional contractors.