MacFarlane Energy

Reviews

• SH

  Steve Holtzman

  3 days ago
  5.0
  I've been with Horan Oil for 35 years. Now it is McFarlane Oil. My heating system was turning on and ifd every few minutes. I got tired of listening to it called McFarlane. Not an emergency. Got somebody out in less than 2 days. Nick was thw service technician who came out. On time, within the 2 hrs window. He replace the electrodes. But, that was not the best part. I didn't complain of how noisy the system was. I just thought it was old. Whatever Nick did, this is the quietest my system has been over a decade. I has to go check to make sure it was on! Thank you Nick. What great service!
• DG

  Dev Goyal

  3 days ago
  1.0
  Dan, the third tech, listened as opposed to previous two techs and we reached an understanding, which was very different from previous two techs. It’s a boiler capacity issue and not an issue with shower valve. If I had taken that recommendation, it would have cost me time + 100’s of dollars in calling a plumber, where none was needed. You should train your tech’s to listen well.
• PV

  Preetinder Virk

  4 days ago
  5.0
  Darren Coleman did outstanding work in repairing my home heating system after arriving here in the middle of a winter snowstorm. He traced the problem to a faulty electrical relay, then replaced it with a new one, wired it in, and got the heating system back to working again. In addition to his professional skills, Darren was friendly and well spoken, which was reassuring and much appreciated. Overall assessment: 5 stars, Excellent Service.
• PP

  Priya

  Feb 24, 2026
  5.0
  During this crazy snowstorm, MacFarlane's responsiveness and reliability while we were dealing with an issue deserves a shout out. Rob was very informative and responsive over the phone during the blizzard and today, Matt came to refill our 5-gallon tank, and when I was worried about the hot water lasting, he didn't just do the job and leave. He took the time to walk me through exactly how long the supply would last and what we could do to keep things going until we replaced the main tank. That kind of patient, knowledgeable service makes all the difference when you're stressed about hot water lasting in this cold weather. Thank you, MacFarlane for showing up when it counts!
• AM

  Ally McD

  Feb 19, 2026
  5.0
  Dan was absolutely phenomenal. He came by to inspect the burner prior to receiving oil and let us know it really needed to be serviced, it had been 3 years since our last. He wasn't able to get me an appt that day as he had called the office to check. But only about an hour later I rec'd a text saying they were able to send a technician out. It was Dan who came back to service it. He was here for 3.5 hours cleaning it. He did such a great job and informed us of everything he was doing. Cannot thank him enough, our burner has not been this quiet in years.

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