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Super Service Today Inc

4.7
(1621 reviews)

Business Details

7 healy ct, Danvers, MA
01923, United States
(781) 568-9075
https://superservicetoday.com/

About

Plumber
Our goal at Super Service Today is to establish personal, long-term relationships with our clients by creating lasting solutions. When we work in your home or business, your property is treated with the highest level of care. Our service experts are put through extensive trainings to ensure the best experience for you and your family. We have experts in PLUMBING, DRAIN CLEANING, UNDERGROUND WATER & SEWER, PIPE LINING, CAMERA INSPECTIONS ON SEWER, HYDRO EXCAVATION, HVAC, BASEMENT WATER SOLUTIONS, HOT WATER, And MORE

Location

Super Service Today Inc
7 healy ct, Danvers, MA
01923, United States

Hours

Reviews

4.7
1,621 reviews
5 stars
1,417
4 stars
75
3 stars
19
2 stars
15
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism, efficiency, and thoroughness of the technicians, highlighting their ability to communicate clearly and provide effective solutions.

Pricing Issues

Numerous reviews expressed dissatisfaction with the high costs of services, with some customers feeling overcharged for simple repairs and diagnostic fees.

Scheduling Problems

Several customers reported issues with appointment scheduling, including technicians not showing up or rescheduling without notice, leading to frustration.

Customer Service

While some customers had positive experiences with customer service, others reported poor communication and lack of follow-up, particularly regarding pricing and service expectations.
  • SG
    Shaina Gruen
    6 days ago
    5.0
    Jose B. , Nick and Roy did an amazing job!! I am a stay at home mom with a broken dryer. I was so impressed by the level of customer service I received. I found this company on Google, called and within a few days I had a working dryer. It was very unfortunate to learn my previous dryer wasn’t up to code. They fixed everything and did a terrific job. I am so impressed and would recommend them to anyone.
  • SS
    sac8709
    Feb 13, 2026
    5.0
    Fixed an emergency leak. Very helpful and professional
  • JL
    Janice L
    Jan 29, 2026
    5.0
    Thomas was a pleasure today. From the original call saying he was 20 minutes out and was going to stop for coffee and offering some to the assessment of our water leak, to every step of the repair including what could be seen that may need to be addressed in the future. Considering no one wants to work on a mobile home and the plumber that we had to do this repair backed out last minute. Thank you for your response, courtesy and a repair completed in the same day.
  • JM
    Jennifer Moura
    Jan 26, 2026
    5.0
    We lost heat after getting 18+ inches of snow. Having a toddler at home we needed someone out fast. Jose B showed up within an hour of us calling and was extremely thorough. He got the heat back up and running and explained everything in detail. Best part he was so respectful of keeping his boots covered so he wasn’t tracking wet snow and dirt all over my house.
  • MP
    Mark Prendable
    Jan 23, 2026
    1.0
    Six years ago they sent a technician out to fix the thermocouple in my water heater, but he didn’t bring a single tool into my house or attempt to replace the part. He was at my home for 1.5 hours, but most of that time he was sitting in his van. He told me my water heater “isn’t a common manufacturer” (not true) and that he wasn’t confident he could get the correct thermocouple because they’re not universal. He said he could give it a try for ~$600 but couldn’t guarantee it would work… and then immediately tried to sell me on an $11,000 water heater replacement. I declined, paid a ~$300 service call fee for a diagnosis he never did, and sent him on his way. Later that day, I bought a universal thermocouple at a local hardware store for under $15 and replaced it myself in less than an hour. Again, I’m not a plumber, and I fixed it in less time than the tech sat in his van. Six years later and the water heater is still working. I tried reaching out to Super Service Today multiple times afterward and no one returned my calls/voicemails. The only reason I’m sharing this today is because they’re sending me AI generated texts. Several times I’ve asked them to remove me from their calling list but they never do. It’s bad enough they robbed me of money but now I have to deal with this?

Frequently Asked Questions About Super Service Today Inc

What services does Super Service Today Inc offer?

Super Service Today Inc specializes in plumbing, drain cleaning, underground water & sewer, pipe lining, camera inspections on sewer, hydro excavation, HVAC, basement water solutions, hot water, and more.

Where is Super Service Today Inc located?

Super Service Today Inc is located at 4 Jewel Dr, Unit 6, Wilmington, MA 01887, US.

Brand Certified Facts from Super Service Today Inc

Super Service Today Inc partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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