RC
raphi chernoff
Feb 14, 2026
JJ from Patriot plumbing is fantastic, kind, and the best. We had a pipe burst at 3am in our apartment. JJ was the first to arrive and came as quick as possible. He showed up ready to work with no complaints and always was in a good mood. He spent hours working with Steve from Northeastern Mechanical on figuring out how to resolve the problem. They even fully cleaned the space they worked in; vaccumed the floors, sprayed down the countertops, and mopped up all the water and floors to be clean. Truly the best.
Early this morning we had a pipe burst in the wall of our apartment- this was a catastrophic experience, but JJ from Patriot was AMAZING. Truly our hero. Despite multiple set backs, JJ spent hours with us working with Steve from Northeastern Mechanical on figuring out how to resolve the problem. They even worked hard to clean up after themselves. Truly the best guys.
RC
Rita Callahan
Jul 16, 2024
The plumber that did the work was excellent, worked hard and fast to get the job done. The issue is the billing department which has been my nightmare. Cant get an itemized bill, will not return my calls, I sent a check over 2 months ago just to get rid of them and they continue to bill anyway. Not sure how to resolve a billing issue if they wont return my calls. Never again for this reason
the company did not show up to the appointment. I had scheduled my day around this appointment as I have heat. No courtesy call or any form of communication until I called a few hours later. I then made another appointment the following week. Spoke to Scott for a 7AM appointment then decided to not show up. Try them at your own risk. My tankless system they installed also failed after one year, that attest to their ability as plumbers.
Also, anyone who installs a tankless would know that EVERY TANKLESS SYSTEM needs an isolation valve for descaling. It was never installed. Come on.... that is just incompetence.