Jacuzzi Bath Remodel by Capital

4.6
309 reviews

About

Bathroom RemodelerWalk In Tubs & ShowersBathtub RefinishingShowers
Jacuzzi Bath Remodel by Capital was founded in 2005 as a full-service bathroom remodeling company by a group of experienced dedicated professionals with a strong reputation throughout New England. Excellent workmanship, professionalism, and customer service have been the pillars of ongoing success for over a decade. Contact us with questions, or to schedule a free consultation today!

Location

Jacuzzi Bath Remodel by Capital
354 Turnpike Street, Canton, MA
02021, United States

Hours

Reviews

4.6
309 reviews
5 stars
263
4 stars
14
3 stars
4
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers reported mixed experiences with customer service, highlighting issues with communication and follow-up after installation.

Installation Quality

Many reviews praised the professionalism and efficiency of the installation teams, noting that jobs were often completed in one day with minimal mess.

Sales Experience

Sales representatives received positive feedback for being knowledgeable and accommodating, although some customers felt pressured during the sales process.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, describing it as high or predatory, particularly for elderly clients.

Product Satisfaction

Overall, customers were pleased with the quality and aesthetics of the finished bathroom remodels, particularly the new showers.
  • BM
    Beth Mitchell
    Dec 29, 2025
    1.0
    Do NOT do business with this company! Last night at 7 pm they called me to scheudled an appt for 2 pm today and at 220 when no one showed and no one called I called them to see what's up. They said they couldn't confirm the appt. THEY LITERALLY SCHEUDLED IT LAST NIGHT ON THE PHONE WITH ME. There were NO missed calls to my number, no text messages and no email sent to confirm the morning of as they state. The gentleman that booked the appt took all of that information as well as the street address the evening before. If this is the kind of customer service they offer you don't want to work with them!
  • LM
    Lauren Monahan
    Nov 25, 2025
    5.0
    I just had my bathroom remodeled by Jacuzzi Bath Remodel by Capital. The room went from 1980s wallpaper and fixtures to something out of a magazine! My husband and I are thrilled at the transformation. The whole experience was positive from our initial consultation with Jeffrey Champagne, the quick installation, and the follow up after to make sure we were completely happy. I highly recommend this company!
  • JW
    Janice Waters
    Nov 12, 2025
    5.0
    John Cummings was great. He explained everything clearly and was extremely patient and accommodating with my requests.
  • DZ
    Danielle Zoino
    Nov 1, 2025
    5.0
    The sales person John we went through was fantastic. We had a ton of questions and he took the time to take care of everything we needed even when he was on Vacation. Highly recommend, very professional.
  • TF
    Tara Fournier
    Oct 31, 2025
    5.0
    Met with Andre today. Very pleased with the quote and will definitely refer him to all people I know in Vermont.

Frequently Asked Questions About Jacuzzi Bath Remodel by Capital

What services does Jacuzzi Bath Remodel by Capital offer?

They provide full-service bathroom remodeling, including walk-in tubs and showers, bathtub refinishing, and other bathroom renovations.

Where is Jacuzzi Bath Remodel by Capital located?

They are located at 354 Turnpike Street, Suite 302, Canton, MA 02021, USA.