The technicians showed up
exactly when they said they would. Price was great and very patient with the questions I had awesome service will be using them again!!!
KS
Kurt Schatzl
Sep 20, 2025
5.0
Pricey but if it prevents your house from flooding, it's worth it! They blew out the roots in my 65 year old dry well and it works great now.
LN
Lisa Neves
Sep 19, 2025
5.0
Used Beacon for our Sub pump repair. Prompt, knowledgeable and efficient service! Very satisfied with their service and with the ease of booking an appointment
AC
Amiah Cassie
Aug 3, 2025
5.0
Called for an emergency sump pump replacement after a rainstorm nearly flooded our crawl space. They were fast, knowledgeable, and very reasonably priced.
MA
Matt Aspen
Jul 21, 2025
1.0
As others have noted, they won't do the job they claim and they will sue you.
Working with Beacon was among the worst experiences I've ever had. We had a serious issue with a pipe that was in a difficult spot because of a busy road. After putting the job out on Thumbtack Garret called and said he'd have to take a look. He did and then proceeded to hound me after he provided an initial quote. He was relentless and I decide to go with them. He was confident he didn't need to go into the road. We were very clear with beacon where the break was and we had a video from a previous rooter. After a few weeks the job was completed according to him and he needed the rest of the payment. They claimed they replaced the pipe and it was good to go. However we still had a bad plumbing issue. Water was still backed up. It was around that time that I spoke with my neighbor where she proceeded to tell us the guys we hired threw trash into her yard and she overheard them saying that the pipe break was in the street and they won't touch it. We found out those men were subcontractors and not beacon employees. We also had to get a second quote which ended up being $30k, far less then what Beacon said. The second contractor told us there was a new pipe but that's not where the break was. Beacon replaced a pipe that did not need replacing. At that point we decided not to pay because we felt this was a rip off. When letting them know we would not pay, beacon notified us they would sue. In prep for our case, I looked into their case history. Turns out these guys are extremely litigious. I'm including screenshots from district court. It turns out they take advantage of small businesses, don't do the work they say they will, and will take you to court with their expensive lawyer even after ripping you off. Ive never heard of a company like this being in court as often as they are. This took a year out of my life. Save yourself the trouble and find a reputable company
Frequently Asked Questions About Beacon Drain Service
What types of services does Beacon Drain Service offer?
Beacon Drain Service offers residential and commercial drain cleaning, water jetting, drain camera inspections, sewer cleaning, pipe repairs, and preventive maintenance programs.
What are the business hours for Beacon Drain Service?
Beacon Drain Service is available 24/7, meaning they operate all day every day.
Where is Beacon Drain Service located?
Beacon Drain Service is located at 401 Neponset Street, Unit 2B, Canton, MA 02021, USA.
Which areas does Beacon Drain Service serve?
Beacon Drain Service serves the regions of Massachusetts and Rhode Island, including cities like Fall River, New Bedford, and Dartmouth in Massachusetts.
What payment options are accepted at Beacon Drain Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Beacon Drain Service provide on-site services?
Yes, Beacon Drain Service offers on-site services.
What languages are spoken by Beacon Drain Service staff?
Beacon Drain Service staff speak English and Portuguese.
How can I contact Beacon Drain Service?
You can contact them by calling their main phone at +1 617-545-3372 or their alternate phone at +1 617-272-2600, or visit their website at https://www.beacondrain.com/.
What nearby businesses can I visit when I come to Beacon Drain Service?
Nearby businesses include Salon 401 for beauty services, Honey Dew Donuts for coffee and snacks, and All American Sports Group for carpet needs, offering convenient options for errands or relaxation during your visit.
Are there automotive services close to Beacon Drain Service?
Yes, automotive services near Beacon Drain Service include Jakes Brakes & Auto Repair, ASM Automotive used car dealership, and VIP Auto Detail for auto detailing and repairs.
What wellness and health services are available near Beacon Drain Service?
Nearby wellness and health options include MK Wellness, LLC for emotional and neurobiological advances, Diamond Throne Studio for wellness programs, and ComForCare Home Care for personal care services.