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Customers consistently praised the professionalism, efficiency, and cleanliness of the installation teams, particularly highlighting Jeova and his crew.
Customer Service
Many reviews noted excellent customer service throughout the process, from sales to installation, with particular appreciation for clear communication and no-pressure sales tactics.
Product Satisfaction
Overall, customers expressed high satisfaction with the quality of the windows and doors, noting improvements in energy efficiency and aesthetics.
Timeliness
The installation teams were frequently commended for their punctuality and ability to complete projects ahead of schedule.
Mixed Experiences
A few customers reported issues with communication or installation details, indicating that while the majority had positive experiences, there were isolated incidents of dissatisfaction.
BB
Bambriel
Nov 15, 2025
5.0
Jevova and his team were on time and organized. The team worked together to complete the work in 2 days. They went above and beyond by replacing the rotted wood before installing the windows. Jeova and his team take pride in their work and made sure I was satisfied with the installation. Excellent job!
-Katherine
MM
Michael Molligi
Nov 10, 2025
5.0
I was very happy with the great job that the installer performed. He was very meticulous and paid attention to detail.
JG
Jack Gilbert
Nov 6, 2025
5.0
A special “thank you” to the people at Window World for replacing our windows and front door. The salesperson who visited our house was knowledgeable and helpful without sales pressure. The installers worked hard to complete the work. Everyone I spoke to during the engagement was professional and kind. Special thanks to Olti, Tito, Jose, Ron, and Cheryl. Great team!
KK
KP
Nov 5, 2025
5.0
Jeova and his crew were amazing! They got all our windows done in a day and they came out beautiful!!! Their attention to detail in the framing around the windows was absolutely amazing and now our home is so quiet and no more drafts!
KM
Kenneth Mate
Oct 30, 2025
5.0
Jeova was great, they installed the windows in a timely manner and were very clean.
Frequently Asked Questions About Window World of Boston
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
I'm overwhelmed by all the industry jargon. What do these words mean?
At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document here: https://www.windowworld.com/uploads/images/page/2019-Updated-IndustryTerminologySheet.pdf
What payment methods and financing options does Window World of Boston offer?
They accept cash, check, Discover, Mastercard, Visa, and offer financing options subject to approved credit and promotional periods. Contact them for details.
Are replacement windows installed from the inside or outside?
Most replacement windows are installed from the outside, but in some cases installation may be from the inside, determined on the installation day by the expert.
Does Window World of Boston install replacement windows year-round and how is heating/cooling loss managed?
Yes, installation happens year-round. They install one window at a time, minimizing heating/cooling loss, and the energy savings will outweigh installation energy costs.
How should I prepare my home for replacement window installation?
Remove curtains, blinds, and security sensors, and provide a clear path to the windows. Removing nearby wall decorations is also recommended to avoid damage.
How long does it take to get and install replacement windows?
Manufacturing times vary. Installation averages about 30 minutes per window, with additional time for trim and cleanup. Most jobs finish in a single day.
What warranty comes with the windows and patio doors?
A manufacturer's lifetime limited warranty is included, valid as long as you own your home. More details can be obtained by contacting them or visiting their warranties page.
What happens to my old windows after replacement?
Old windows are removed and properly disposed of unless you notify the installation crew to keep them or storm windows.
Where is Window World of Boston located and what are its business hours?
It's located at 10 Wall Street, Burlington, MA 01803, USA. Open Monday to Friday from 8:00 AM to 4:00 PM, closed on weekends.
What nearby dining options are available around Window World of Boston?
There are several nearby restaurants including Eggholic (Indian halal cuisine), X-Golf Burlington (golf course, bar, restaurant), Temazcal Burlington (Mexican restaurant and bar), and Panera Bread (coffee shop and bakery) for refreshments before or after your visit.
Where can customers find shopping and entertainment options near Window World of Boston?
Nearby shopping centers like Burlington Crossroads and stores like Party City and The TJX Companies offer shopping variety. For family fun, Chuck E. Cheese's amusement park and several golf facilities like GOLFTEC are close by.
Which nearby medical facilities can customers access near Window World of Boston?
Customers can visit Lahey Wall St Clinic and Harvard Vanguard Medical Associates for medical and physical therapy services, as well as Atrius Health for internal medicine and pediatric care.