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Customers consistently praised the professionalism and skill of the installation teams, highlighting their punctuality and attention to detail.
Customer Service
Many reviews noted excellent customer service from both sales and installation teams, with specific mentions of helpfulness and responsiveness.
Quality of Work
The quality of the windows and installation was frequently commended, with customers expressing satisfaction with the final results and the efficiency of the installation process.
Cleanliness
Most customers appreciated the cleanliness of the worksite post-installation, although a few noted minor cleanup issues.
Pricing
Customers found the pricing to be reasonable and competitive, often highlighting the value for the quality of service received.
KR
Kerrianne Regan
3 days ago
5.0
Barry and Freddie were pleasant. They got the job done in an incredible time and there was no mess to clean up.
RS
Robert Salter
3 days ago
5.0
Barry and Freddie did a great job installing7 windows in our 200 year old house. They adjust to the 200 yr old surprises and left with the job complete and place clean
FG
Frank Gillis
Dec 26, 2025
5.0
Everything went as expected. The Door was actually delivered sooner than what they were expecting, and the installation took less than half a day, very happy with the service and the product.
LR
Lisa Regione
Dec 23, 2025
5.0
The whole experience was seamless from the start. From Peggy scheduling Dave. Dave coming out the next night and sitting and explaining everything to Manny and Francis installing. Everyone is absolutely incredible, great company and will be calling in the spring for more work. Will be requesting Manny and Francis again for their exceptional meticulous work. Absolute perfection and great people to talk too.
AL
Ann Lyness
Dec 12, 2025
5.0
Our salesman was John Beaver. He helped in deciding on our windows and door. A gentleman and very helpful with our needs and wants. Felt like we knew him when we decided on our purchase. Miguel came for the installation and was a professional all the way. Very detailed with his work and we were excited with the time frame of completing the work. Pricing was the best we found and would definitely use Window World again.
Frequently Asked Questions About Window World of Boston
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
I'm overwhelmed by all the industry jargon. What do these words mean?
At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document here: https://www.windowworld.com/uploads/images/page/2019-Updated-IndustryTerminologySheet.pdf
What payment methods and financing options does Window World of Boston offer?
They accept cash, check, Discover, Mastercard, Visa, and offer financing options subject to approved credit and promotional periods. Contact them for details.
Are replacement windows installed from the inside or outside?
Most replacement windows are installed from the outside, but in some cases installation may be from the inside, determined on the installation day by the expert.
Does Window World of Boston install replacement windows year-round and how is heating/cooling loss managed?
Yes, installation happens year-round. They install one window at a time, minimizing heating/cooling loss, and the energy savings will outweigh installation energy costs.
How should I prepare my home for replacement window installation?
Remove curtains, blinds, and security sensors, and provide a clear path to the windows. Removing nearby wall decorations is also recommended to avoid damage.
How long does it take to get and install replacement windows?
Manufacturing times vary. Installation averages about 30 minutes per window, with additional time for trim and cleanup. Most jobs finish in a single day.
What warranty comes with the windows and patio doors?
A manufacturer's lifetime limited warranty is included, valid as long as you own your home. More details can be obtained by contacting them or visiting their warranties page.
What happens to my old windows after replacement?
Old windows are removed and properly disposed of unless you notify the installation crew to keep them or storm windows.
Where is Window World of Boston located and what are its business hours?
It's located at 10 Wall Street, Burlington, MA 01803, USA. Open Monday to Friday from 8:00 AM to 4:00 PM, closed on weekends.
What nearby dining options are available around Window World of Boston?
There are several nearby restaurants including Eggholic (Indian halal cuisine), X-Golf Burlington (golf course, bar, restaurant), Temazcal Burlington (Mexican restaurant and bar), and Panera Bread (coffee shop and bakery) for refreshments before or after your visit.
Where can customers find shopping and entertainment options near Window World of Boston?
Nearby shopping centers like Burlington Crossroads and stores like Party City and The TJX Companies offer shopping variety. For family fun, Chuck E. Cheese's amusement park and several golf facilities like GOLFTEC are close by.
Which nearby medical facilities can customers access near Window World of Boston?
Customers can visit Lahey Wall St Clinic and Harvard Vanguard Medical Associates for medical and physical therapy services, as well as Atrius Health for internal medicine and pediatric care.