For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
Frequently Asked Questions About Ferguson HVAC Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson HVAC Supply offer?
Ferguson HVAC Supply is a wholesale heating & cooling supplier providing equipment, parts, and supplies for commercial and residential HVAC projects, along with premium tools, product knowledge, and business solutions.
What are the store hours for Ferguson HVAC Supply in Burlington, MA?
The store is open Monday to Friday from 6:30 AM to 4:00 PM, Saturday from 7:00 AM to 11:00 AM, and closed on Sundays. It also observes specific holiday closures.
How can I get after-hours emergency HVAC assistance from Ferguson HVAC Supply?
For after-hours emergency, will call, or commercial water heater full service delivery, please call (800) 217-9480.
What payment methods are accepted at Ferguson HVAC Supply's online store?
You can purchase products using Visa, Mastercard, and American Express on ferguson.com.
Does Ferguson HVAC Supply offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
How do I reset my password if I forgot it for my Ferguson account?
Click the 'Forgot Password' link on the login page and enter your registered email. You'll receive an email to reset your password.
Which web browsers are best for using Ferguson's website?
Ferguson.com works best on Microsoft Edge, Apple Safari, Mozilla Firefox, and Google Chrome. Some features may differ on other browsers.
How can I contact customer support at Ferguson HVAC Supply?
Call 888-222-1785 or email customer.support@ferguson.com Monday to Friday, 8 a.m. to 8 p.m. EST for assistance.
What nearby places can I visit when I come to Ferguson HVAC Supply in Burlington?
Nearby, you can visit Ferguson Plumbing Supply and Ferguson Bath, Kitchen & Lighting Gallery for additional home improvement needs, or enjoy a meal at American Food Systems restaurant.
Are there other Ferguson stores near the HVAC Supply in Burlington?
Yes, near Ferguson HVAC Supply you will find Ferguson Plumbing Supply and Ferguson Bath, Kitchen & Lighting Gallery, offering related products and services for your home and business projects.
What nearby services can help with electrical or home improvement projects?
Driscoll Electric Co. and Fresh Start Contracting are close by for electrical, contracting, and home improvement services to assist with your projects.