Moynihan Lumber of Beverly

Reviews

• JK

  Jüri Kiin

  Apr 27, 2024
  1.0
  Can't give an actual review because they haven't updated their Google listing. Says open until 5pm Saturdays but when you show up it's locked and the sign on their door says open until noon.
• SH

  Stephen Hinrichs

  Oct 11, 2021
  2.0
  I purchased about $450 in window trim products. When I reported the products to the cashier he put the wrong code in the computer and I was charged an extra $130. Luckily the guy who checked the order exiting the parking lot identified the mistake. I returned to the cashier and received a refund but no apology. This system is problematic and unprofessional. The person cutting the wood in the shed should provide a receipt with bar codes that correctly identifies product picked up in the shed that can be scanned by the cashier. It really is simple. Not sure why they haven't put these systems in place. When mistakes are made provide an apology. It goes a long way into defusing customer dissatisfaction.