GEM Plumbing & Heating

4.7
603 reviews

About

Air Conditioning ContractorElectricianGenerator Service & RepairHeating ContractorHVAC ContractorDrainage ServicePlumberEmergency PlumbersSewer & Drain CleaningWater Heater Service
Longtime, family-run company offering plumbing, heating, cooling, and electrical services for homes and businesses

Location

GEM Plumbing & Heating
115 Mendon St, Bellingham, MA
02019, United States

Hours

Reviews

4.7
603 reviews
5 stars
534
4 stars
24
3 stars
6
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are frequently described as friendly, professional, and knowledgeable, providing clear explanations and addressing customer concerns.

Response Time

GEM is praised for their quick response times, often arriving within hours for emergency repairs.

Quality of Work

Customers report high satisfaction with the quality of repairs and installations, noting professionalism and efficiency.

Pricing Transparency

Some customers expressed frustration with unexpected fees and high costs, indicating a need for clearer communication regarding pricing.
  • GB
    Gina Bianchi
    5 days ago
    5.0
    The whole experience was great. Mike was professional, friendly, and knowledgeable. I really appreciated the quick response. I called at 9:30 this morning and he was here by noon. I absolutely recommend GEM.
  • LS
    Larry Sabean
    6 days ago
    5.0
    We have used GEM in the past and have always been impressed with their work, their efficiency and their quick response. This was just a minor leak in the kitchen plumbing and Joe did a fantastic job in the repair. I highly recommend them.
  • CR
    Carlo Rufo
    Dec 29, 2025
    5.0
    William M was professional and knowledgeable. Explained everything prior to any work being done. Will go with GEM again for plumbing needs in the future
  • MH
    Misato H.P
    Dec 23, 2025
    5.0
    Mason and his teammate came out to fix my tankless boiler in emergency right before the holidays. No company had any techs available and I was so desperate for help then I found GEM plumbing and heating. The men were so polite, dealt with the issue straight away and communicated with me about my options. At the end of the day, I got heat back in the house! It was a pleasure to have Mason and his teammate for the rescue! Thank you so so much!! I appreciate you!!!
  • WH
    William Harris
    Dec 11, 2025
    5.0
    Very impressed with the work that Gem plumbing did on installing the new boiler on my property. The two technicians; Justin and Joey, were very professional and wasted absolutely no time in getting the new boiler Installed and up and running. My renters were very happy to have Heat restored back to the property. The breakdown crew that Gem Hired did a good job in breaking down the old boiler components and removing them. The electrician did a top-notch job in installing the electrical components. The two technicians that originally came out to diagnose the situation with the old boiler were very professional, and I am very pleased with the whole crew working together as a team. Called Gem, plumbing to return to drain radiators of air and the technician, Dory was very prompt and professional and did a good job. Now the radiators are fully operational. Spent time around all the technicians and learned by watching.

Frequently Asked Questions About GEM Plumbing & Heating

What services does GEM Plumbing & Heating offer?

GEM Plumbing & Heating offers plumbing, heating, cooling, and electrical services for homes and businesses.

Where is GEM Plumbing & Heating located?

GEM Plumbing & Heating is located at 115 Mendon St, Bellingham, MA 02019, USA.