Business Details
About
HVAC ContractorAir Conditioning ContractorAir Quality ConsultantHeating ContractorAir Duct Cleaning Service
Founded by Matthew Girouard, NextGen Aire, LLC is an elite HVAC company that dramatically improves our customers comfort by providing top level education, integrity and honest solutions. We integrate the best technology with an industry leading service experience to provide tailored home comfort solutions to our customers.
Location
Hours
Reviews
4.8
266 reviews
5 stars
249
4 stars
7
3 stars2
2 stars2
1 star
6
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and expertise of the technicians, particularly Matt and his team, highlighting their punctuality, communication, and thoroughness.
Customer Service
Many reviews noted excellent customer service, with prompt responses, clear communication, and a willingness to accommodate specific needs, especially for medically fragile clients.
Quality of Work
The quality of installation and repairs received high marks, with customers expressing satisfaction with the efficiency and effectiveness of the HVAC systems installed.
Emergency Response
NextGen Aire was commended for their quick response times during emergencies, often arriving within hours to resolve urgent heating and cooling issues.
Pricing Concerns
Some customers expressed concerns about pricing transparency and perceived high costs for certain services, indicating a need for clearer communication regarding pricing.
- CGCarey Gumaer6 days ago2.0I've had multiple big jobs done by NextGen, and honestly they did a really great job installing and testing the equipment. I had an oil fired boiler replacement done by them in 2020, and had a heat pump installed in 2022. The actual technical work that was done was great. The removal of my old boiler and AC systems went smoothly, the new work was done well and communication was excellent. You might be wondering now why I am only giving them two stars. Well, that would have to do with long term service and support. When actual service appointments were done, the tech always arrived on time and fixed the problem. That isn't the issue here. The problem is that now in 2025 they have "gone through some trouble" with losing techs or something and they no longer service the area I live in. So, I now have this $30,000 heat pump and $15,000 oil fired boiler system and have to find someone new to service it. I'm sure I can find someone reputable to service the system. What really grinds my gears about this whole situation is that I went with this very expensive Mitsubishi heat pump / air handler system because it was what their techs were trained on. I trusted that it was the best choice because they would be able to get parts and service the system going forward into the future. They kind of left me high and dry and I am not happy about it.
- DMD'Ann McBryanAug 31, 20255.0Great service, very professional team installed mini splits for us, highly recommend.
- KGKatie GatelyAug 3, 20255.0Our NextGen Aire service was amazing. Will was efficient and polite. He arrived on time and completed our service in a timely manner. Would highly recommend!
- KGKathy GeorgeJul 20, 20255.0Matt at NextGen Aire is amazing! He was honest, reliable, knowledgeable, prompt and very accommodating. Not only did he take on a job that someone else started and didn’t fix/finish….he made time during a heatwave, which was a less than ideal time for him I’m sure!! I cannot recommend him or NextGen Aire enough!!! Thanks Matt!!
- SCSabrina CatJul 14, 20255.0My basement had a humidity issue which attracted springtails (tiny bugs) in my house. Matt and his team setup a dehumidifier and worked it into my existing HVAC system. They also insulated all the ducts correctly to prevent the ducts/vents from sweating during the summer season. I’m medically fragile from an organ transplant and my mother has cancer. Matt and his team work remotely and fully masked the entire time. Matt sent constant photos and videos of the work and communicated all the work in detail. I’m very happy with the install and their above and beyond efforts. I’m lucky to have found them and I’ll be using them again in the future.
Frequently Asked Questions About NextGen Aire
Do you offer financing?
NextGen Aire offers many financing options including 0% options.
What services does NextGen Aire provide?
NextGen Aire offers services including air conditioning installation, repair, and maintenance; heating installation, repair, and maintenance; air duct cleaning and services; HVAC system installation; smart thermostat installation; heat pumps; HVAC zoning; personalized comfort solutions; indoor air quality improvement; and air filter delivery.
What are NextGen Aire's business hours?
NextGen Aire operates 24 hours a day, 7 days a week, including emergency services.
Does NextGen Aire offer financing options?
Yes, NextGen Aire offers various financing options, including 0% financing.
Where is NextGen Aire located?
NextGen Aire is located at 31 South Hunt Road, Amesbury, MA 01913, USA.
Which payment methods are accepted at NextGen Aire?
NextGen Aire accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Which counties does NextGen Aire serve?
NextGen Aire serves customers in Essex, Middlesex, and Rockingham counties.
What brands does NextGen Aire work with?
NextGen Aire works with brands such as Nest, Ecobee, Fresh-Air UV, Amaircare, iWave, Mitsubishi, Aprilaire, and Bryant Heating & Cooling Systems.
Can you tell me about nearby businesses to NextGen Aire?
Nearby businesses include Sanborn Electric (building supply store), Interex Exhibits (art gallery and advertising agency), and Newcastle Systems (event planning and IT company). Customers might coordinate services with these businesses or find useful resources nearby.
Are there any recreational venues near NextGen Aire?
Yes, nearby recreational venues include Seacoast United Soccer Amesbury (sports club), Maples Crossing (gym), and Gametime Lanes & Entertainment (bowling alley). Customers can enjoy activities before or after their visit to NextGen Aire.
What nearby services may be helpful for visitors to NextGen Aire?
Nearby services include Newburyport Towing Service (emergency roadside service), The Hiller Companies (electrician and fire protection), and Room to Roam Dog Daycare and Boarding (pet services). Visitors can access these convenient services when in the area.