Customers consistently praised the professionalism, responsiveness, and helpfulness of the staff throughout the entire process.
Quality of Work
The quality of the installations and repairs received high marks, with many customers noting attention to detail and satisfaction with the final results.
Timeliness
Many reviews highlighted the efficiency and punctuality of the team, with projects often completed ahead of schedule.
Communication
Customers appreciated the clear and consistent communication from the team, which contributed to a smooth project experience.
Overall Satisfaction
The majority of customers expressed high levels of satisfaction and willingness to recommend Nova Home Improvements to others.
JG
Jenny Gonzalez
5 days ago
5.0
I am so incredibly happy with the way my roof turned out and the service we received. First of all, getting a quote and information from the company was super easy, timely, and the staff were knowledgeable and so friendly. The price was affordable! And once we decided to move forward, the team was at my house within a few days. The project manager introduced himself and gave me an update about everything. They were so quick and efficient the entire job took less than 2 days. And I feel so comforted by the extra air ventilation that they provide with the roof. They even noticed some work that needed to be done on my doors and fixed that as well. I highly recommend this company and will definitely use them for future projects!
JH
John H
Nov 14, 2025
1.0
Very poor experience. All I wanted done was a simple bathroom window replacement that I was assured was a simple job for them. And after three months of the wrong window showing up and being installed, waiting for a replacement, and going back and forth for two weeks to get a new installation date, they insisted on not only charging full price, but to have someone from the company at my house within 10 minutes after final installation to strong arm me for immediate payment. If only that sort of motivation was displayed in getting the job done right. Avoid them and hire a professional company.
RB
Ryan Brown
Nov 14, 2025
5.0
Nova did an incredible job with our partial roof replacement and new gutter system. Murray was incredibly helpful with initial inspection, Pavlo was great with communication and organization of the project and the crew was efficient and clean. Would highly recommend their work!
CC
Chris Collins
Nov 4, 2025
5.0
I had some wind damage on my roof from the strong winds over the weekend. I submitted an online request on Saturday night and on Monday morning received contact back that a roof repair person would come out on Tuesday. The service man was incredibly professional, friendly, and very efficient in the work he did. I would recommend Nova to anyone who needs something done at a fair price, in a timely manner, and with really professional and courteous service.
KJ
Kathy Jamroz
Oct 31, 2025
5.0
No Halloween tricks with our home improvement project completed by NOVA.From our initial call,proposal presentation and the finished project,the entire process was stress less!All of the team,from the owner to all the employees we met,were courteous and respectful!Our questions were answered honestly with knowledge of the products and work procedure.The team worked with us in our time schedule so our cupola could be repainted and replaced on the roof.Although it was "just a shed"(as referred to by other contacted companies),the NOVA team considered it as important as a "house roof".
Please consider working with this local company if you need any major home improvements
Thank you .
Frequently Asked Questions About Nova Home Improvements
What services does Nova Home Improvements specialize in?
Nova Home Improvements specializes in roofing, siding, windows, and doors installation services.
Where is Nova Home Improvements located?
Nova Home Improvements is located at 764 Springfield Street, Agawam, MA 01030, US.
What are the business hours of Nova Home Improvements?
Nova Home Improvements is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment options does Nova Home Improvements accept?
Nova Home Improvements accepts cash, check, financing, Mastercard, PayPal, and Visa as payment options.
How can I contact Nova Home Improvements?
You can contact Nova Home Improvements by phone at +1 413-455-8218 or via email at novahome2021@gmail.com.
Does Nova Home Improvements have an online presence?
Yes, Nova Home Improvements has a website at https://novahomeimprovements.net/ and a Facebook page at https://www.facebook.com/106154661797840.
Which areas does Nova Home Improvements serve?
Nova Home Improvements serves areas including Chicopee, Springfield, West Springfield, Agawam, Holyoke, South Hadley, Grandy, Hadley, Enfield CT, Amherst, Northampton, Easthampton, East Longmeadow, Longmeadow, Ludlow, Wilbraham, Hampden, Suffield CT, Somers CT, and Belchertown in MA.
Are there places to eat near Nova Home Improvements?
Yes, nearby dining options include Cocochi Asian Cuisine for sushi and Asian food, American Classics Restaurant for American cuisine, Casa Di Lisa for Italian and American food, and Bruno Pizzeria for pizza and diner-style meals.
What nearby services might be useful if I am visiting Nova Home Improvements?
Nearby useful services include Cumberland Farms for convenience and gas, several Bitcoin ATMs like Bitcoin Depot, Citizens ATM, and Coin Cloud Bitcoin ATM, and automotive services such as The Shop Inc and Agawam Tire for vehicle needs.
What are some nearby recreational or community places around Nova Home Improvements?
Close to Nova Home Improvements, you can find Wade Park for outdoor activities, LHQ Danceforce for dance classes, St. David's Episcopal Church for community gatherings, and Home Plate Sports Bar for karaoke and socializing.