Lumber Liquidators

Reviews

• MM

  Mikilea

  Apr 17, 2025
  1.0
  Naively gave this place 5 stars as it was easy to go into the store, match flooring, &set up everything for pick up &installation. Should have waited until after the install. Fast forward 2 weeks. Got the flooring installed yesterday while I was out. My husband was home, but was working so he wasn’t necessarily checking on what was being done (big mistake). Once I got home &looked at the finished install, the first thing I saw was the ugly quarter round. I never asked for QR, nor was I informed that I was even purchasing any to be installed (an extra $300+). I view quarter round as an easy &lazy way to hide mistakes. After I had my husband remove a piece, sure enough there was a huge gap between the flooring edge &the wall. Of course there was also a huge gap between the flooring &baseboards since the baseboards were never removed. Hence the QR. I’ve had flooring installations done before (carpet to wood) &the baseboards always came off. I was prepared to touch up wall paint, as I knew that the baseboards would probably sit lower than they previously were. Now, instead of simply touching up wall paint, all my baseboards will need to be either fixed or completely replaced because of all the caulking that was used. Not to mention I literally just spent thousands to have my house repainted, where they removed my baseboards, sanded, painted, then reinstalled them. In the first photo, you’ll see my repainted walls &baseboards with a bright white QR. The other photos where we removed the QR are from an inconspicuous space of the closet we didn’t get repainted. It’s been weeks &my toddler STILL doesn’t have her own room to sleep in. I feel so frustrated &misled as all the reviews for this place were so good. I’ve reached out to Lumber Liquidators with these photos, but not very hopeful for a satisfying solution.
• DG

  Denae Gillentine

  Aug 18, 2024
  3.0
  Staff is rude
• KO

  Kenneth orr

  Mar 23, 2024
  5.0
  Very knowledgeable staff.
• BS

  Benjamin C. Smith

  Mar 4, 2019
  5.0
  Great place for wood or wood look tile flooring. If you go in, ask for Robert, he really knows what he’s talking about. There are similar places in town that will sell you the exact same products for a lot more money. Don’t waste your money. Robert will give you a deal on a quality product.

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